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dragonya
Guardian
 
Posts: 4
Joined: Sep 27, 2009 00:00

Postby dragonya » Nov 08, 2012 12:38

Hello,

I'm back in Uthgard since 2 weeks, and i would like to recover my old account. When i create this account no e-mail adress were ask. So i remeber my account log but not my password.

I made request on the site, callgm , send Abydos but no answer.

You can send me in game at Soria (Scout alb)

Thank you,

Dragonya :wink:

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Abydos
Game Master
Game Master
 
Posts: 6839
Joined: Jan 22, 2011 21:14

Postby Abydos » Nov 08, 2012 17:12

Please click the 'account recovery' link on the left menu, follow the prompts. If no e-mail is set, you will reach a form where you must provide some information. This information is placed into a work request that GMs process as soon as we are able. Provide as much information as you can.

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dragonya
Guardian
 
Posts: 4
Joined: Sep 27, 2009 00:00

Postby dragonya » Nov 08, 2012 17:35

Hi,

I can retry with all things i can remember, but now i try to log with my new account and i have " your account is banned from this server type" ?

Request number : #3439

Thank you

User avatar
borog
Phoenix Knight
 
Posts: 1087
Joined: Oct 23, 2008 00:00

Postby borog » Nov 08, 2012 18:08

[quote="dragonya" ]your account is banned from this server type" [/quote]

this message ususally means that you are trying to connect to Uthgard using an unsupported client version.

Make sure you downgrade your game.dll to a version 1.109 or less.

User avatar
Abydos
Game Master
Game Master
 
Posts: 6839
Joined: Jan 22, 2011 21:14

Postby Abydos » Nov 08, 2012 21:28

You were temporarily banned for too many bad passwords. See this post

viewtopic.php?f=44&t=15446

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dragonya
Guardian
 
Posts: 4
Joined: Sep 27, 2009 00:00

Postby dragonya » Nov 08, 2012 21:32

yes i try to recover my password .... waiting 1 hour. :D

User avatar
dragonya
Guardian
 
Posts: 4
Joined: Sep 27, 2009 00:00

Postby dragonya » Nov 14, 2012 00:10

Good Evening ,

I don't have news from the staff concerning my request ( #3439) . May be some screenshots from Live server ( my Main Char RR11 Reaver Dragonya) can prove i am the owner of the account of Uthgard.

Thank you

Image

Image


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