Been having some packet loss at the same jump for the last few days. Going to talk to my ISP about avoiding it. It drops different amounts at different times.


1 3 ms 1 ms <1 ms **********
2 7 ms 10 ms 7 ms **********
3 12 ms 9 ms 11 ms ip68-6-12-186.sd.sd.cox.net [68.6.12.186]
4 11 ms 12 ms 13 ms elcnsysc01-tec192.sd.sd.cox.net [68.6.8.210]
5 20 ms 21 ms 11 ms fed1sysc01-gex0901.sd.sd.cox.net [68.6.8.100]
6 155 ms 79 ms 77 ms 68.1.4.139
7 76 ms 85 ms 79 ms ahbn-s1-rou-1041.US.eurorings.net [134.222.226.54]
8 86 ms 97 ms 86 ms nyk-s2-rou-1021.US.eurorings.net [134.222.227.133]
9 164 ms 167 ms 167 ms nntr-s1-rou-1022.FR.eurorings.net [134.222.226.162]
10 176 ms 191 ms 175 ms ffm-s1-rou-1022.DE.eurorings.net [134.222.231.145]
11 175 ms 173 ms 174 ms ffm-s1-rou-1021.DE.eurorings.net [134.222.228.85]
12 177 ms 180 ms 177 ms nbg-s1-rou-1001.DE.eurorings.net [134.222.225.26]
13 190 ms 193 ms 192 ms kpn-gw.hetzner.de [134.222.107.21]
14 188 ms * 190 ms hos-bb2.juniper2.rz13.hetzner.de [213.239.240.134] <----- Problem jump. Ran tracert a lot at different times and it's always dropping packets.
15 195 ms 190 ms 186 ms hos-tr3.ex3k7.rz13.hetzner.de [213.239.224.72]
16 187 ms 190 ms 194 ms static.213-239-195-233.clients.your-server.de [2
13.239.195.233]

ISP isn't going to help with this issue. Cox is lame as hell. Anyone have an idea of how to fix this packet loss?

Here is another tracert.

C:\Documents and Settings\AJ>tracert uthgard.server.net

Tracing route to newwhite.avego.com [213.239.195.233]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms 192.168.1.1
2 7 ms 7 ms 9 ms 10.135.0.1
3 9 ms 8 ms 10 ms ip68-6-12-186.sd.sd.cox.net [68.6.12.186]
4 12 ms 11 ms 10 ms elcnsysc01-tec192.sd.sd.cox.net [68.6.8.210]
5 13 ms 10 ms 10 ms fed1sysc01-gex0901.sd.sd.cox.net [68.6.8.100]
6 84 ms 78 ms 83 ms 68.1.4.139
7 77 ms 79 ms 78 ms ahbn-s1-rou-1041.US.eurorings.net [134.222.226.54]
8 83 ms 83 ms 83 ms nyk-s2-rou-1021.US.eurorings.net [134.222.227.133]
9 163 ms 163 ms 162 ms nntr-s1-rou-1022.FR.eurorings.net [134.222.226.162]
10 178 ms 177 ms 178 ms ffm-s1-rou-1022.DE.eurorings.net [134.222.231.145]
11 212 ms 174 ms 176 ms ffm-s1-rou-1021.DE.eurorings.net [134.222.228.89]
12 175 ms 176 ms 177 ms nbg-s1-rou-1001.DE.eurorings.net [134.222.225.26]
13 180 ms 179 ms 180 ms kpn-gw.hetzner.de [134.222.107.21]
14 * 181 ms 182 ms hos-bb2.juniper2.rz13.hetzner.de [213.239.240.134]
15 188 ms 188 ms 183 ms hos-tr3.ex3k7.rz13.hetzner.de [213.239.224.72]
16 183 ms 182 ms 181 ms static.213-239-195-233.clients.your-server.de [2
13.239.195.233]

Trace complete.

Thanks for the reply but I hope they're not done fixing it as I am still dropping packets at that jump.

C:\Documents and Settings\AJ>tracert uthgard.server.net

Tracing route to newwhite.avego.com [213.239.195.233]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms 192.168.1.1
2 7 ms 7 ms 9 ms 10.135.0.1
3 9 ms 8 ms 10 ms ip68-6-12-186.sd.sd.cox.net [68.6.12.186]
4 12 ms 11 ms 10 ms elcnsysc01-tec192.sd.sd.cox.net [68.6.8.210]
5 13 ms 10 ms 10 ms fed1sysc01-gex0901.sd.sd.cox.net [68.6.8.100]
6 84 ms 78 ms 83 ms 68.1.4.139
7 77 ms 79 ms 78 ms ahbn-s1-rou-1041.US.eurorings.net [134.222.226.54]
8 83 ms 83 ms 83 ms nyk-s2-rou-1021.US.eurorings.net [134.222.227.133]
9 163 ms 163 ms 162 ms nntr-s1-rou-1022.FR.eurorings.net [134.222.226.162]
10 178 ms 177 ms 178 ms ffm-s1-rou-1022.DE.eurorings.net [134.222.231.145]
11 212 ms 174 ms 176 ms ffm-s1-rou-1021.DE.eurorings.net [134.222.228.89]
12 175 ms 176 ms 177 ms nbg-s1-rou-1001.DE.eurorings.net [134.222.225.26]
13 180 ms 179 ms 180 ms kpn-gw.hetzner.de [134.222.107.21]
14 * 181 ms 182 ms hos-bb2.juniper2.rz13.hetzner.de [213.239.240.134]
15 188 ms 188 ms 183 ms hos-tr3.ex3k7.rz13.hetzner.de [213.239.224.72]
16 183 ms 182 ms 181 ms static.213-239-195-233.clients.your-server.de [2
13.239.195.233]

Trace complete.

Maybe try their support desk directly?

I sent a few emails back and forth with Hetzner and they won't help me.

Hello,

I'm sorry, but please contact your owner. We cant help you.


Mit freundlichen Grüßen / Best Regards

Tim Förster

Hetzner Online AG
Support
08223 Falkenstein / Germany
Tel: +49 (3745) 744 47 100
Fax: +49 (3745) 744 47 1050

http://www.hetzner.de


Registergericht Ansbach, HRB 3204
Vorstand: Dipl. Ing. (FH) Martin Hetzner
Aufsichtsratsvorsitzende: Diana Rothhan

This all stated a few weeks ago after the server changed for uthgard.game-server.cc to uthgard.server.net or since uthgard.game-server.cc has become unpingable/untraceable. I didn't have packet loss before this happened. I don't know what else I can do to attempt to fix this. I've spoken with everyone who could help and gotten nowhere.

I still need help.

hos-bb2.juniper2.rz13.hetzner.de

is a lag spike for me too.

oddly never had a problem intil 2 weeks ago, thats why i checked this thread.

i have the same problem from my side, it s really annoying...i cant play my sorcer anymore

I know there are more people out there with this same issue. Are we going to get any help so we can continue to play on Uthgard?

I have also been having issues with packet loss and general latency since the hosting switch.

My connection is coming from Los Angeles, and it seems like a lot of people experiencing issues are from the US..

Come live in Europe with us

I know many people who have that issue, and they usally have 1 thing in common. Their ISP is provided from a cable provider. Now thier is nothing wrong with cable it just it seems the cable companies sent their data a different path then At&T or Version. I had the same issue also and it was so bad I changed internet providers so I dont have lag. Since changing from Cable to At&T I have a far better gaming experince. If you could I would strongly recommened Version Fios if it was avaible in my area I would get it.

So if you want the lag to stop I suggest you stop using cable. Again I am not saying that cable is bad but it seems that every one on cable at least on the east coast the lag makes the game all most unplayable at time.

Contacting your cable provider or the people with the bad euro server is probably not going to get the desired results. Hope you guys are able to reslove your issues.

same thing perma yelow/red Loss and Lding all the time. and im on cable and it doesnt effect offical daoc just uthgard since ive quit offical its quite annoying

just loaded 2 other freeshards and no problem so it is just uthgard...

I have had the same problem on the same hop since before Christmas. It only occurs from 5pm until 1am GMT. Im from the UK.