Server temporarily online again!

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Nayru
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Postby Nayru » Jan 12, 2009 21:20

*Update* (14.01.2009 18:50 (GMT +1))

We are now online with a new machine and new HDD. Have fun!

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*Update* (14.01.2009 18:00 (GMT +1))

The Windows setup is finished and the configuration and installation of additional software is in progress. The chances for this evening are good.

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*Update* (13.01.2009 20:14 (GMT +1))

We're missing the ethernet driver for the new server, because it is not available. Therefore we need assistance of a manitu technician. As they're only working at usual business times we will have to wait until tomorrow morning. The server won't be online before 14.01.09 14:00 (GMT +1).

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*Update*

The server has been shut down now for the maintance. We should be online again in a few hours.

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We're online again! Unfortunately only temporarily, because the system currently is in another server and has to be migrated to our own one. This means to set up and install the system again. This process will take a couple of hours. We can't say when exactly it will be, but it will definitely happen tomorrow, on the 13.01.2009 (GMT +1).

Unfortunately we could not restore the files on the harddrive and had to inject a backup of 07.01.2009 (16:10 GMT +1) which throws us back for around 9 hours.

The Uthgard team wishes you fun while playing here! :)

Edit: Nothing will be lost when you play now. We will shutdown Uthgard tomorrow and transfer the database to a new server. The problematic sector on the HDD is reserved by an unused file. There will also be another backup in some hours.
Last edited by Nayru on Jan 14, 2009 19:04, edited 3 times in total.

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BlackCougar
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Postby BlackCougar » Jan 12, 2009 21:31

does that mean anything we do now will be lost again or do you use the lastest data once you switch back?

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vangonaj
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Postby vangonaj » Jan 12, 2009 21:32

good question.

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EvilAliv3
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Postby EvilAliv3 » Jan 12, 2009 21:37

I guess they save data be4 getting the server down, and then all saved for the new server
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BlackCougar
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Postby BlackCougar » Jan 12, 2009 21:47

a guess in one hand, a turd in the other :)

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Nayru
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Postby Nayru » Jan 12, 2009 22:47

EvilAliv3 wrote:I guess they save data be4 getting the server down, and then all saved for the new server


Exactly like that.

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taoyzm
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Postby taoyzm » Jan 13, 2009 01:54

This is awesome. There really is no other realm like Uth out there. Thank you all for your hard work!

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Einherjarr
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Postby Einherjarr » Jan 13, 2009 08:23

taoyzm wrote:... Thank you all for your hard work!


I'd like to point out that it's on behalf of the whole player community :D

dred
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Postby dred » Jan 13, 2009 10:56

Anything!
We are Happy to see server Online and thank you for the Work.
We belive you make all Possible to get that thing online.

About Donate with PayPal:
Some or more people have Problems with Paypal. (may in Austria only?)
I want donate, but i cant becouse PayPal is locked by Bank couse Problems.

I have made good Expirience with Pay save. if there possible to get there an account for Uth ?

Kind regards
Dred

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BlackCougar
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Postby BlackCougar » Jan 13, 2009 14:50

.... because the system currently is in another server and has to be migrated to our own one. This means to set up and install the system again...............

........Unfortunately we could not restore the files on the harddrive.............

........We will shutdown Uthgard tomorrow and transfer the database to a new server. The problematic sector on the HDD is reserved by an unused file. ....



i dont get that.

not at all.

the HDD was shot.
manitu set up a new server.
while they where doing that, you set up on a temp server with a backup file from 7th january which we are currently playing on - on a new HDD or the old?
now manitu is setting up yet another server, which you will migrate to from the temp server?

why is the problematic sector on the shot HDD blocked by a ghostfile?
that HDD should have been trashed already.


forgive me for asking, i just dont get the logic behind this.

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TheKrokodil
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Postby TheKrokodil » Jan 13, 2009 15:59

It wasn't the HDD which caused the crashing, it was the server itself.

So we got a new server with the old DB in it for the time being, so that we didn't have to reinstall everything (the DB was damaged due to the instant poweroff/bluescreen)
Be nice. :)

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splitfire
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Postby splitfire » Jan 13, 2009 16:14

Metty wrote:It wasn't the HDD which caused the crashing, it was the server itself.

So we got a new server with the old DB in it for the time being, so that we didn't have to reinstall everything (the DB was damaged due to the instant poweroff/bluescreen)


There is lots of contradiction between what the staff members are saying, first it was the HDD, now the server was causing the crash? Was it leaky memory? bad mobo? Driver issue?

and placing a placeholder file in a bad sector on a hard disk is a bandaid for a bigger problem.

seems the server hosting co. (manitu) needs to fix these issues, not mask them off. In another month or 2 this could simply happen again.

I don't want to come off as bashing the staff, I love the fact you've brought DAoC to us and the time you've all put in to Uthgard is nothing short of amazing. I'm having a hard time understanding how a hosting co finds it suitable not to replace faulty hardware.

this coming from a sysop and a former employee of a hosting facility :)

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Nayru
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Postby Nayru » Jan 13, 2009 16:43

We're not the technicians in the data center, so we can almost only guess, until we hear facts from the hoster. The harddrive indeed crashed, but that crash was not caused by a hardware defect, but by an immediate server shutdown. The harddrive contained (and until now still contained) bad sectors and files. That's the reason for this shutdown -> "New" server.

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splitfire
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Postby splitfire » Jan 13, 2009 16:48

Nayru wrote:We're not the technicians in the data center, so we can almost only guess, until we hear facts from the hoster. The harddrive indeed crashed, but that crash was not caused by a hardware defect, but by an immediate server shutdown. The harddrive contained (and until now still contained) bad sectors and files. That's the reason for this shutdown -> "New" server.


I understand, thanks for clearing that up Nayru.

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BlackCougar
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Postby BlackCougar » Jan 13, 2009 17:43

now i get it too.
thx for the update.

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