Some advice please on Account Issue

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RandomNoob
Myrmidon
 
Posts: 94
Joined: May 31, 2018 03:17

Postby RandomNoob » May 31, 2018 05:39

So I signed up a month or so ago and invested some time into leveling and crafting. I would like very much not to lose my characters. When I signed up I used my email and seem to have forgotten the password I used. At account creation, when the email was sent to me I clicked on it or whatever to validate the account and have never had to log in since then. To play the game I merely click on the Uthgard Launcher and the website opens and shows my email and character name at which point I press the play button.

I assume that somehow my credentials are stored so that I am identified when I click on the launcher app. Pardon my ignorance but I assume this is via a cookie. I got a db editor to view the Firefox cookie file to try and see if I could find the password there but the only data I could find was a wall of text characters.

I'm concerned that should I delete cookies/browser history I will be unable to logon and of course no support is provided in this case for lost passwords. Is there anything I can do to fix this situation? Suggestions are appreciated.

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Rajnish
Eagle Knight
 
Posts: 947
Joined: Nov 26, 2011 00:24

Postby Rajnish » May 31, 2018 09:26

We use openID for logon to our game server. Such as Facebook, Google and others. You'll need to take up a lost password with your openID provider you used.
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Trishin
Game Master
Game Master
 
Posts: 5048
Joined: Apr 07, 2010 00:00

Postby Trishin » May 31, 2018 09:43

uthgard.net -> sign in -> sign in with email -> problems signing in? -> insert email -> follow process provided to you via email

If you have forgotten your password to your email, you need to speak to your email provider and not us.
Got any questions? Submit them to me and I will try to get them answered in our grab bag !
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I thought it was all about looking cool....

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