LOGIN is down...

If you need support, you can get help here!
tizdaz
Guardian
 
Posts: 5
Joined: Mar 24, 2017 03:55

Postby tizdaz » Mar 24, 2017 04:01

Myself and many others can not log into game, on IRC people are having this issue:

Keeps kicking us back to the 4 login options (MS/Email/FB/Google) page?

Poknok
Guardian
 
Posts: 3
Joined: Mar 24, 2017 04:18

Postby Poknok » Mar 24, 2017 04:20

Yep, me too. :(

sunaro
Guardian
 
Posts: 3
Joined: May 07, 2016 14:41
Location: Leipzig

Postby sunaro » Mar 27, 2017 21:50

me too.
Browser: Opera 43.0.2442.1144 (PGO)
mozilla Firefox works, already logged in here, will not log out and try :)
Live-Account closed.
Played 2002 - 2013; 2014 - 2015
Lyonesse/Albion _EU_ / Limors-Cluster _EU_ / Ywain-Megacluster
"Lethantis' Legion" (Beltanes Garde-Allianz)
----
Suna...
Fire Ice & Melodies

User avatar
Blue
Developer
Developer
 
Posts: 15827
Joined: Apr 22, 2005 00:00

Postby Blue » Mar 27, 2017 22:06

Theres currently a new error with the facebook login API happening:

Error code: A system error has occurred.

Reasons are still unknown. If you are logged in on the page try to stay logged in if thats possible.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

footpatrol2
Guardian
 
Posts: 2
Joined: Mar 11, 2017 20:01

Postby footpatrol2 » Mar 27, 2017 23:08

I am trying to login also.

I don't use facebook as a login i use my google account. I hit the play button and the uthgard symbol comes up and no login screen/character select screen and the game does not load in.

The message i recieve is
Game is already running
You already have a game client running. Please close the existing client first before trying again.

There is no game client running or I don't see a windowed option to close anything. I go to task manager and the only thing running is the web browser to uthgard.

I try and hit the login or play button again and it says I already have a client open. I have to shut off my computer to reset this situation.
Last edited by footpatrol2 on Mar 27, 2017 23:11, edited 1 time in total.

User avatar
Blue
Developer
Developer
 
Posts: 15827
Joined: Apr 22, 2005 00:00

Postby Blue » Mar 27, 2017 23:11

Look in your task manager for uth.dll and kill it if that happened.

Facebook login problems are not associated with that.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

cmarmor
Guardian
 
Posts: 1
Joined: Mar 27, 2017 23:56

Postby cmarmor » Mar 28, 2017 00:04

I get the same "Error code: A system error has occurred. " message when I try to login as well. Tried Explorer, Chrome and Firefox. Also tried resetting the browser to default settings, no joy. I normally login with Facebook, so I tried changing to login with Google, when it tries to verify me (because I previously used Facebook), I get the same error.

Azaxz
Guardian
 
Posts: 5
Joined: Jan 24, 2017 00:18

Postby Azaxz » Mar 28, 2017 01:56

I am getting this error when trying to login. I have tried both facebook login and email. Error code: A system error occurred. Dismiss

Sallara
Warder
 
Posts: 9
Joined: Mar 13, 2017 02:44

Postby Sallara » Mar 28, 2017 03:15

Don't know if this makes a difference as far as troubleshooting, but I can log in and out of facebook without issue. Just seems to be with how the openID is linking to FB, because like mentioned, I have no issue signing in and out of that :-/


Return to Support

Who is online

Users browsing this forum: No registered users and 14 guests

Saturday, 30. August 2025

Artwork and screen shots Copyright © 2001-2004 Mythic Entertainment, Inc. All rights reserved. Used with permission of Mythic Entertainment. Mythic Entertainment, the Mythic Entertainment logo, "Dark Age of Camelot," "Shrouded Isles," "Foundations," "New Frontiers," "Trials of Atlantis," "Catacombs," "Darkness Rising," the Dark Age of Camelot and subsequent logos, and the stylized Celtic knot are trademarks of Mythic Entertainment, Inc.

Valid XHTML & CSS | Original Design by: LernVid.com | Modified by Uthgard Staff