Cannot create a subaccount

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flow
Warder
 
Posts: 11
Joined: May 27, 2009 00:00

Postby flow » Mar 12, 2017 17:43

After signing in, launching the account chooser, selecting new account, and pressing continue, am given a connection failed error:

Image

Using the uthgard.exe launcher modified ‎February ‎24, ‎2017, ‏‎10:38:08 PM and Firefox 51.0.1

Ibero
Warder
 
Posts: 49
Joined: Sep 17, 2013 17:28

Postby Ibero » Mar 13, 2017 09:06

Good question.
Somewhere out there a guide how to create a sub account?

Veto
Guardian
 
Posts: 3
Joined: Aug 04, 2013 19:09

Postby Veto » Mar 15, 2017 12:49

i have the same problem !

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Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Mar 15, 2017 13:46

As first attempt to fix it download the most recent launcher from https://www2.uthgard.net/account/ and re-install it.

If that doesn't help report me the exact time (with timezone please) when you tried to create the subaccount and email address of your account via PM.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


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Veto
Guardian
 
Posts: 3
Joined: Aug 04, 2013 19:09

Postby Veto » Mar 21, 2017 17:45

my son and i have tryed it on different PCs with two accounts - and it always failed

Veto
Guardian
 
Posts: 3
Joined: Aug 04, 2013 19:09

Postby Veto » Apr 01, 2017 12:45

Thx to Blue - all is good now :grin:

dank an Blue - alles geht wieder 8)


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