Unable to download the launcher

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skullified
Guardian
 
Posts: 3
Joined: Mar 09, 2017 16:57

Postby skullified » Mar 09, 2017 17:00

Hi,

When i click the download launcher button on the manage account page it just shows a 'This site cannot be reached' error and I cannot download it.

Is there a fix?

Cheers
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Cirdan
Eagle Knight
 
Posts: 527
Joined: May 19, 2016 22:48

Postby Cirdan » Mar 09, 2017 17:16

Just to clarify, you are going here: https://www2.uthgard.net/account/

And clicking the "Download Launcher" link?
skullified
Guardian
 
Posts: 3
Joined: Mar 09, 2017 16:57

Postby skullified » Mar 09, 2017 17:17

That is correct. In the 'How to connect' tab.

It is the same on Chrome, Firefox, Edge etc.
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Cirdan
Eagle Knight
 
Posts: 527
Joined: May 19, 2016 22:48

Postby Cirdan » Mar 09, 2017 17:33

Can you try clearing your browser cache? I just was able to download it on a computer that I've never done so before on.
skullified
Guardian
 
Posts: 3
Joined: Mar 09, 2017 16:57

Postby skullified » Mar 09, 2017 18:09

aah it worked when trying to download it on another pc.

Cheers
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Bistravoda
Myrmidon
 
Posts: 117
Joined: Mar 31, 2011 05:05

Postby Bistravoda » Mar 10, 2017 04:49

Cirdan wrote:Can you try clearing your browser cache? I just was able to download it on a computer that I've never done so before on.



antivirus block install :gaga:
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Bistravoda = Clean Water

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Galden172007
Guardian
 
Posts: 5
Joined: Sep 04, 2011 17:12

Postby Galden172007 » Mar 15, 2017 14:46

Has anyone figured out a fix for this? I'm having the same problem.
Cerunos
Guardian
 
Posts: 2
Joined: Mar 15, 2017 04:47

Postby Cerunos » Mar 15, 2017 19:33

I just disabled antivirus and that worked for me.
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