Reccurring Token Issue

If you need support, you can get help here!
Chade Fallstar
Warder
 
Posts: 52
Joined: May 14, 2016 13:10

Postby Chade Fallstar » Mar 02, 2017 21:28

I have posted previously about this but never been informed of a reliable fix.

When I click 'play' it tries to load but the token seems to time out. Sometimes I've had to wait an hour of constantly retrying to load the game and get a token that works.

I have tried clicking 'manage account' afterwards to reset the code but no dice. It's very frustrating and eats into what is already limited playtime.

Please could someone (hopefully an admin?) help me with a fix? I'm sure others must be suffering with this issue?

Thanks
Reterrick - Skald

Chade Fallstar
Warder
 
Posts: 52
Joined: May 14, 2016 13:10

Postby Chade Fallstar » Mar 02, 2017 21:58

I now can't get in at all..token is always invalid.
Reterrick - Skald

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Mar 02, 2017 22:41

Can you make screenshot?
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

User avatar
Wakanidoo
Myrmidon
 
Posts: 145
Joined: Oct 01, 2016 18:58

Postby Wakanidoo » Mar 02, 2017 22:49

I had the same problem, i tried to login with Firefox and got always a msg about token.
I changed my browser for Edge (not tried IE, Chrome....) and all is ok now.
We are here to help *you*
Alcyon: UK; Abydos: US; Baldrug: DE; Blue: DE; Cirdan: US; Crucible: US; Decidon: US;
Genjiro: DE; Gnome: US; Juna: DE; Nayru: DE; Trishin: UK; Rajnish: US

The Uthgard Staff are always here!

Chade Fallstar
Warder
 
Posts: 52
Joined: May 14, 2016 13:10

Postby Chade Fallstar » Mar 03, 2017 11:49

Load bar comes up as normal then when it's finished and game should load I receive this (every time now, it used to occasionally work)

Token Invalid.JPG
Reterrick - Skald

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Mar 03, 2017 12:45

How long until the game finished loading?
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Chade Fallstar
Warder
 
Posts: 52
Joined: May 14, 2016 13:10

Postby Chade Fallstar » Mar 03, 2017 13:33

Usually around 3-3 1/2 minutes.
Reterrick - Skald

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Mar 03, 2017 13:52

3.5min loading time does not sound normal. Tokens are valid for 3min.

I extended the validity to 5min for you. But thats only effective after reboot.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Chade Fallstar
Warder
 
Posts: 52
Joined: May 14, 2016 13:10

Postby Chade Fallstar » Mar 03, 2017 15:04

Thank you so much for your time Blue, I'll try it and come back if any further issues!
Reterrick - Skald

Chade Fallstar
Warder
 
Posts: 52
Joined: May 14, 2016 13:10

Postby Chade Fallstar » Mar 03, 2017 15:16

Still getting the same message unfortunately.

EDIT * worked on the second attempt.
Reterrick - Skald

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Mar 03, 2017 16:04

As I said a reboot is required for the extended time.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."


Return to Support

Who is online

Users browsing this forum: No registered users and 20 guests

Monday, 05. May 2025

Artwork and screen shots Copyright © 2001-2004 Mythic Entertainment, Inc. All rights reserved. Used with permission of Mythic Entertainment. Mythic Entertainment, the Mythic Entertainment logo, "Dark Age of Camelot," "Shrouded Isles," "Foundations," "New Frontiers," "Trials of Atlantis," "Catacombs," "Darkness Rising," the Dark Age of Camelot and subsequent logos, and the stylized Celtic knot are trademarks of Mythic Entertainment, Inc.

Valid XHTML & CSS | Original Design by: LernVid.com | Modified by Uthgard Staff