Troubleshooting: Connection problems

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Satiah
Eagle Knight
 
Posts: 690
Joined: Jun 30, 2012 15:14

Postby Satiah » Feb 27, 2017 22:32

Still can't login on Firefox.
Satiah | Tuthmes | Dendera | Khufu | Nefertete | Dahshur | Nebetah | Neterbaiu

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Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 28, 2017 00:06

Contact me via PM to analyze the problems.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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Nayru
Developer
Developer
 
Posts: 8834
Joined: Jan 08, 2007 01:00

Postby Nayru » Feb 28, 2017 02:36

We have changed the way the login works. You will now be asked to select the login method first and the account after that. Does this help with the facebook issues?

Caminn
Warder
 
Posts: 8
Joined: Jan 06, 2017 20:02

Postby Caminn » Feb 28, 2017 03:07

When selecting Facebook, it still gives the same error message ... Error code: INVALID_CONFIRMATION.

When selecting E-mail, it prompt me for my e-mail address, then it sends me toward Facebook for authentication anyway. same error again :(

Chade Fallstar
Warder
 
Posts: 52
Joined: May 14, 2016 13:10

Postby Chade Fallstar » Feb 28, 2017 10:30

I am getting the same error unfortunately whether I choose Facebook or email to log in.
Reterrick - Skald

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Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 28, 2017 14:24

Make sure you completely sign out from facebook before trying to login on Uthgard. When you sign in and click facebook you should get redirected to a facebook page where it prompts you for your email and password.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Chade Fallstar
Warder
 
Posts: 52
Joined: May 14, 2016 13:10

Postby Chade Fallstar » Feb 28, 2017 14:32

Thanks Blue, deleted the app, fully logged out of Facebook.

Still getting the same error message.
Reterrick - Skald

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Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 28, 2017 14:35

Have you seen the login page from facebook during that process?
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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Vlalkor
Forum Moderator
Forum Moderator
 
Posts: 415
Joined: Jun 23, 2011 03:31

Postby Vlalkor » Feb 28, 2017 15:53

To get mine to work i had to change my Facebook password, then I had to do the forgot password link on Uthgard and change my uthgard password as well. Then it worked.

lordbrimbit
Warder
 
Posts: 11
Joined: Feb 25, 2017 13:49

Postby lordbrimbit » Feb 28, 2017 16:49

Vlalkor wrote:To get mine to work i had to change my Facebook password, then I had to do the forgot password link on Uthgard and change my uthgard password as well. Then it worked.



Happy for you my friend.

I'm experiencing a more complex issue. Seems that my email provider "Virgilio.it" doesn't receive anymore password reset requests from uthgard and Open-id triggers an error when the same provider is used as primary email for facebook.

Completely stuck :(

Chade Fallstar
Warder
 
Posts: 52
Joined: May 14, 2016 13:10

Postby Chade Fallstar » Feb 28, 2017 18:01

Blue wrote:Have you seen the login page from facebook during that process?


Yes, I'll try the note below your post about changing both passwords and see if that fixes it.
Reterrick - Skald

Chade Fallstar
Warder
 
Posts: 52
Joined: May 14, 2016 13:10

Postby Chade Fallstar » Feb 28, 2017 18:30

Vlalkor wrote:To get mine to work i had to change my Facebook password, then I had to do the forgot password link on Uthgard and change my uthgard password as well. Then it worked.


Hurrah! This is the solution to all your problems, change your Facebook and then your Uthgard password and you should be able to login.

Thanks Vlalkor! :hammer:
Reterrick - Skald

Xtimus
Warder
 
Posts: 9
Joined: Jan 13, 2015 07:49

Postby Xtimus » Feb 28, 2017 19:46

Chade Fallstar wrote:
Vlalkor wrote:To get mine to work i had to change my Facebook password, then I had to do the forgot password link on Uthgard and change my uthgard password as well. Then it worked.


Hurrah! This is the solution to all your problems, change your Facebook and then your Uthgard password and you should be able to login.

Thanks Vlalkor! :hammer:


I tried this still doesn't work

lordbrimbit
Warder
 
Posts: 11
Joined: Feb 25, 2017 13:49

Postby lordbrimbit » Feb 28, 2017 20:24

same problem here please help

DaEgo
Warder
 
Posts: 9
Joined: Feb 27, 2017 02:23

Postby DaEgo » Feb 28, 2017 21:45

anyone else got SSL problems ?
cant join the server :(

https://pl.vc/eyns0

is there a different way to join the game ?!

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