Lost Account

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jmossman
Guardian
 
Posts: 2
Joined: Feb 25, 2017 11:49

Postby jmossman » Feb 25, 2017 11:59

My account was lost, I lost a 47 necro named Underworld and all I want is him back. I don't care about anything else, forget the money I hoarded, forget the gear I'll go nekid. I don't even see my account listed. It's simply missing. I heard others were lost also, please make us whole again. I have dozens of witnesses to the fact of my lvl and all that so I'm not lying I do exist lol.

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Gil
Alerion Knight
 
Posts: 2061
Joined: Jan 06, 2010 01:00
Location: Denmark

Postby Gil » Feb 25, 2017 15:26

99% of the people saying they have lost all their characters aren't entering the same account ID that was used to create the account. Are you VERY sure you are using the EXACT same email addy and password?
Gil DaTroll - Merlin Zerker | MacDeath - Uth1 Armsman | Gil - Uth2 Zerker | Macdeath - Uth2 Armsman
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Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 25, 2017 17:02

jmossman wrote:My account was lost, I lost a 47 necro named Underworld and all I want is him back. I don't care about anything else, forget the money I hoarded, forget the gear I'll go nekid. I don't even see my account listed. It's simply missing. I heard others were lost also, please make us whole again. I have dozens of witnesses to the fact of my lvl and all that so I'm not lying I do exist lol.

Your char still exists. Make sure you use the correct email address when you sign in on the page. Yours is j**********6@gmail.com

Seems to be an issue with players who use several email accounts that they mix up which one they used.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

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is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


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jmossman
Guardian
 
Posts: 2
Joined: Feb 25, 2017 11:49

Postby jmossman » Feb 26, 2017 09:00

It sorted itself out. Someone suggested I try and retrieve password and I used that to reset to a new one. I have no idea why the password was lost because I write EVERY username and password for everything I do or use in a Word Doc. In fact I use the same password for everything I do so I can't forget and no it's a solid pw. It's upper and lower case special chars etc. I reset it to the same damn one it was to start with lol. Thnx for the replies guys. You can mark this one as closed ty.


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