Play Button no longer shows up

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MaSQue
Warder
 
Posts: 40
Joined: May 30, 2016 16:38
Location: South Georgia

Postby MaSQue » Feb 24, 2017 20:20

I have a friend that hasn't been playing long but she has a 12 Cleric, today she logs in and it logs her in fine but the play button does not appear for her on the website. I even tried to help her on my PC but it won't log on for me either. Whats wrong on her end? It logs her in on the site just fine, but no play button any longer.

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Cirdan
Eagle Knight
 
Posts: 527
Joined: May 19, 2016 22:48

Postby Cirdan » Feb 24, 2017 21:26

https://www.uthgard.net/forum/viewtopic.php?f=15&t=41658

Please look around the forum at recent topics in the future, you will probably find someone else has started a thread already :)

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MaSQue
Warder
 
Posts: 40
Joined: May 30, 2016 16:38
Location: South Georgia

Postby MaSQue » Feb 24, 2017 21:41

seeing as how my friends problem was not covered in that post this is why I did a diferent post.
nothing in that thread discussed the play button not being there, BUT I went ahead and post the exact same post in that thread too to make everyone happy :)

johnsjudy32
Guardian
 
Posts: 1
Joined: May 08, 2012 14:02

Postby johnsjudy32 » Feb 25, 2017 00:42

I had the same problem tonight when i loaded into game. I went to Manage Account and it showed i wasn't logged in. Once i logged in the play button came up. Hope this helps.

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Blue
Developer
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Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 25, 2017 00:52

When the play button does not show up you are not logged in anymore. Try relogin.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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MaSQue
Warder
 
Posts: 40
Joined: May 30, 2016 16:38
Location: South Georgia

Postby MaSQue » Feb 25, 2017 02:02

that's not it, the acct is logged in

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Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 25, 2017 03:15

Sure of that? Which browser do you use?
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Homey
Guardian
 
Posts: 3
Joined: Jan 09, 2017 19:20

Postby Homey » Feb 25, 2017 03:36

Hi Blue,

During tonight's attempts at troubleshooting the 503 error, I was finally able to get the site to recognize my OpenID (google) again and get past the terms page, but now my characters are all gone. I'm getting the choice to pick a realm and my account chooser on the site says I don't have anything.

Any ideas?

Thanks.

nukeyoo
Guardian
 
Posts: 3
Joined: Feb 25, 2017 03:52

Postby nukeyoo » Feb 25, 2017 04:17

Homey wrote:During tonight's attempts at troubleshooting the 503 error, I was finally able to get the site to recognize my OpenID (google) again and get past the terms page, but now my characters are all gone. I'm getting the choice to pick a realm and my account chooser on the site says I don't have anything.


Experiencing the same issue.

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 25, 2017 05:04

Homey wrote:I was finally able to get the site to recognize my OpenID (google) again and get past the terms page, but now my characters are all gone.

You logged in with wrong account, it created a new one for you. Thats why you had to accept the terms again.
Your forum account is using hotmail by the way. Just in case you mixed something up.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Kinjoh
Guardian
 
Posts: 2
Joined: May 23, 2016 19:40

Postby Kinjoh » Feb 25, 2017 06:28

I also am having the missing characters issue. I only have the one OpenId account and nothing has changed on my side.
Could use some help.
Thanks.

To clarify : I logged in today, no play button. Went to manage account> login and play button appears. But characters gone, I get the "choose a realm" screen.

Hago
Guardian
 
Posts: 3
Joined: Jan 04, 2016 22:19

Postby Hago » Feb 25, 2017 09:43

Kinjoh wrote:I also am having the missing characters issue. I only have the one OpenId account and nothing has changed on my side.
Could use some help.
Thanks.

To clarify : I logged in today, no play button. Went to manage account> login and play button appears. But characters gone, I get the "choose a realm" screen.


yeah, i have the same prob -.-

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Icp
Gryphon Knight
 
Posts: 266
Joined: Jul 15, 2009 00:00

Postby Icp » Feb 25, 2017 10:35

hi i have same issue...no play-button is active so i tried to login with email to get my account...was typing email, than he told me i should confirm with facebook my email and than come: failure at confirmation :(

P.S. was password resetting, but my account is not showing at accountchoosing :(

acidchris
Guardian
 
Posts: 1
Joined: Feb 25, 2017 10:41

Postby acidchris » Feb 25, 2017 10:45

Hi,

Even after following the recommened steps my PLAY button simply does not show up, tried multiplre browsers and signing out and log back in several times. Also cleared cache and rebooted machine.
My account is logged in, the button does not show up. Was able to play last night though without any problems.

Possible to PM me the full commandline you're launching? maybe it'll work if i create a launchbatchfile manually.

Any ideas?
regards

Revoemag
Guardian
 
Posts: 6
Joined: Oct 27, 2013 12:05

Postby Revoemag » Feb 25, 2017 12:54

Same problem here, was playing fine last night, now it asks me to reconfirm my openid but I simply get an error when trying to reconfirm with my Facebook email.

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