Tracert to server - unplayable - red latency all the time

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jgsterling103@hotmail.com
Warder
 
Posts: 7
Joined: Sep 11, 2016 01:30

Postby jgsterling103@hotmail.com » Jan 20, 2017 22:54

VPN client's do work, unfortunately stable ones will cost anywhere from 3 - 7 dollars a month, free ones are unreliable, this website will not let me post URLS but hide . me and private internet access are two that are reliable.

Zintair
Myrmidon
 
Posts: 97
Joined: May 05, 2016 04:12

Postby Zintair » Jan 20, 2017 22:55

jgsterling103@hotmail.com wrote:VPN client's do work, unfortunately stable ones will cost anywhere from 3 - 7 dollars a month, free ones are unreliable, this website will not let me post URLS but hide . me and private internet access are two that are reliable.


LDd so much and now stuck in queue getting really frustrated with this.

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Gil
Alerion Knight
 
Posts: 2061
Joined: Jan 06, 2010 01:00
Location: Denmark

Postby Gil » Jan 20, 2017 23:41

Zintair wrote:
Gil wrote:I live and play from Denmark. I get 26 ms ping and 9 total hops to server.uthgard.net

So, the issue isn't inside Hetzner.de's Hosting Center but the connectivity pathing many of the ISPs use to get there.

http://www.speedtest.net/my-result/5983155302


Im still geting brutal MS when I log in and LD frequently. How can this be resolved I know little about networking. Everything is golden for me until I get into Europe. Is there anything I can do on my end? I hear people are playing from VPNs not sure if anyone can recommend one.

I reccomend WTFast. I live in Europe close to the Uthgard site so I don't need it for this game, but I use it when I connect to servers in USA or Asia. I got some guildmates who live in the states to try it and it helped them stay connected. They offer a free trial so you can determine if it helps you prior to paying for it.

Bee
Warder
 
Posts: 16
Joined: Jan 20, 2017 19:00

Postby Bee » Jan 22, 2017 00:52

First week was great then three days ago it became unplayable for me.
Did a tracert to the server was getting lost packets and 1600 ping, not sure why.
I installed WTFast and all my problems went away for two days now solid connection no problems, no lag.
I live in Texas getting a 140 ping now or so to the server.

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danteafk
Gryphon Knight
 
Posts: 255
Joined: Dec 09, 2009 01:00

Postby danteafk » Jan 25, 2017 20:47

looks like hetzner.de gest really bad when EU primetime comes up.

aendams
Warder
 
Posts: 8
Joined: Dec 29, 2016 07:22

Postby aendams » Jan 27, 2017 01:53

i have sent in a appeal in game but still having the same issue even after buying a VPN.

Im using astrill btw and doesnt matter what server i pick the ping is still unplayedable.

Mintberrycrunch
Warder
 
Posts: 16
Joined: Apr 04, 2013 16:07

Postby Mintberrycrunch » Jan 27, 2017 03:20

im getting 7sec delay on everything T_T, but then sometime everything is fine. during primetime euro tho 90% of the time its unplayable.

at this time also 8h20 pm eastern/usa im usually fine but tonite its unplayable. this packet lost is really annoying :(

lollipot
Warder
 
Posts: 8
Joined: Jan 27, 2017 02:39

Postby lollipot » Jan 27, 2017 03:55

I got red latency lag too last night and this morning. I cannot log in i.e. cant patch in launcher or stuck after character selection screen. Getting a VPN isn't an option that i will take, not because of money (I am working) but if I pay for VPN (which is not common here), I might as well play the other DAOC. Also, VPN doesn't guarantee to solve the problem.

Lo/Japan

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danteafk
Gryphon Knight
 
Posts: 255
Joined: Dec 09, 2009 01:00

Postby danteafk » Jan 27, 2017 04:41

Got kicked off with LD and high ping now over VPN

Code: Select all
Tracing route to server.uthgard.net [5.9.152.140]
over a maximum of 30 hops:

  1    25 ms    25 ms    25 ms  10.23.10.1
  2    26 ms    26 ms    26 ms  vl961-c9-16-b4-1.pnj1.choopa.net [107.191.35.65]
  3    25 ms    25 ms    25 ms  ethernet1-6-br2.pnj1.choopa.net [108.61.67.17]
  4    25 ms    25 ms    26 ms  vl24-er2.pnj1.choopa.net [108.61.248.13]
  5    28 ms    25 ms    25 ms  vl20-er1.pnj1.choopa.net [108.61.248.10]
  6   544 ms     *       26 ms  xe-1-2-0-0.nyk10.core-backbone.com [198.32.160.234]
  7   542 ms   555 ms   544 ms  core-backbone-100g-fra.hetzner.de [80.255.15.122]
  8   540 ms   539 ms   547 ms  core-backbone-100g-fra.hetzner.de [80.255.15.122]
  9   545 ms   539 ms     *     core23.hetzner.de [213.239.203.154]
 10     *        *        *     Request timed out.
 11   553 ms   546 ms     *     server.uthgard.net [5.9.152.140]
 12   543 ms   547 ms   541 ms  server.uthgard.net [5.9.152.140]

Trace complete.



Disconnected VPN and using own ISP now.


Code: Select all
Tracing route to server.uthgard.net [5.9.152.140]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  homeportal [192.168.1.254]
  2     4 ms     1 ms     1 ms  108-200-224-1.lightspeed.bcvloh.sbcglobal.net [108.200.224.1]
  3     2 ms     1 ms     1 ms  71.151.85.34
  4     4 ms     2 ms     2 ms  75.25.192.144
  5     3 ms     2 ms     2 ms  75.25.192.99
  6     3 ms     3 ms     3 ms  12.83.69.29
  7    10 ms    11 ms    11 ms  gar2.clboh.ip.att.net [12.122.132.197]
  8    24 ms    24 ms    24 ms  ix-ae-15-0.tcore2.CT8-Chicago.as6453.net [64.86.79.41]
  9   121 ms   120 ms   120 ms  if-ae-22-2.tcore1.CT8-Chicago.as6453.net [64.86.79.2]
 10   119 ms   121 ms   129 ms  if-ae-26-2.tcore2.NTO-New-York.as6453.net [216.6.81.28]
 11   116 ms   114 ms   118 ms  if-ae-14-14.thar2.NJY-Newark.as6453.net [66.198.111.8]
 12   120 ms   116 ms   122 ms  if-ae-1-3.thar1.NJY-Newark.as6453.net [216.6.57.1]
 13   124 ms   123 ms   123 ms  if-ae-8-2.tcore1.LDN-London.as6453.net [66.198.70.174]
 14     *        *      122 ms  if-ae-17-2.tcore1.L78-London.as6453.net [80.231.130.129]
 15   120 ms   120 ms   133 ms  if-ae-3-6.tcore1.PYE-Paris.as6453.net [80.231.130.86]
 16   124 ms   122 ms   121 ms  if-ae-11-2.tcore1.PVU-Paris.as6453.net [80.231.153.49]
 17   120 ms   123 ms   124 ms  if-ae-9-2.tcore2.FNM-Frankfurt.as6453.net [195.219.87.13]
 18   122 ms   122 ms   124 ms  if-ae-4-2.tcore1.FR0-Frankfurt.as6453.net [195.219.87.18]
 19   148 ms   148 ms   148 ms  195.219.219.10
 20   116 ms   117 ms   116 ms  core23.hetzner.de [213.239.229.74]
 21   147 ms   123 ms   123 ms  ex9k1.rz19.hetzner.de [213.239.229.50]
 22   140 ms   135 ms   161 ms  server.uthgard.net [5.9.152.140]

Trace complete.

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danteafk
Gryphon Knight
 
Posts: 255
Joined: Dec 09, 2009 01:00

Postby danteafk » Feb 08, 2017 05:31

Lag today whole evening with and without VPN.

Could you please fix your issues with HETZNER.DE? Comon' it's already 3 weeks + going.


10 minute WinMTR without vpn.

Image

Kaosfury
Eagle Knight
 
Posts: 537
Joined: May 06, 2016 16:43

Postby Kaosfury » Feb 08, 2017 15:49

Maybe its something they cannot control. Bad hop, with there isp.

I mean, why would they not fix this if they were able.

They dont have control of isp routing etc. I agree its frustrating, i have a guild mate with the same hops that can barely ay, but others play fine.do we want it fixed, yes. But explain to me how they can fix tbis? How many isp are there in euro.....3?

Aaryn
Warder
 
Posts: 17
Joined: Jan 12, 2017 09:03

Postby Aaryn » Feb 09, 2017 08:26

It is hell. Some days can play hours with no LD other , more often then not go LD every 5 - 10 minutes. Wish there was something we could do.

Karisi
Guardian
 
Posts: 1
Joined: Jun 12, 2016 15:40

Postby Karisi » Feb 09, 2017 09:03

For me i can't play after 11pm est the server just stops responding, really getting frustrating.

ntc
Myrmidon
 
Posts: 134
Joined: Dec 30, 2009 01:00

Postby ntc » Feb 11, 2017 00:49

happening to me now, played all morning just fine, about 45 mins ago started getting kicked every 2 mins or so.
Rune - Ntce
Arms - Ntco
Cab - Magas


Old AE Vids

(Percival) https://www.youtube.com/watch?v=IGLd2U4tEJE
(Percival) https://www.youtube.com/watch?v=e45zPBzc9_0
(Gareth) https://www.youtube.com/watch?v=d4eC1K4o1bM

User avatar
danteafk
Gryphon Knight
 
Posts: 255
Joined: Dec 09, 2009 01:00

Postby danteafk » Feb 21, 2017 19:10

horrible ping and lag today, even with vpn and without. also authentication server lags?

without vpn over Uverse

Code: Select all
Tracing route to server.uthgard.net [46.4.115.53]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  homeportal [192.168.1.254]
  2     3 ms     6 ms     1 ms  108-200-224-1.lightspeed.bcvloh.sbcglobal.net [108.200.224.1]
  3     2 ms     1 ms     1 ms  71.151.85.34
  4     2 ms     2 ms     2 ms  75.25.192.144
  5     3 ms     3 ms     2 ms  75.25.192.99
  6     4 ms     3 ms     3 ms  12.83.69.5
  7    10 ms    11 ms    11 ms  gar2.clboh.ip.att.net [12.122.132.197]
  8    22 ms    24 ms    24 ms  ix-ae-15-0.tcore2.CT8-Chicago.as6453.net [64.86.79.41]
  9   161 ms   115 ms   183 ms  if-ae-22-2.tcore1.CT8-Chicago.as6453.net [64.86.79.2]
 10   129 ms   125 ms   129 ms  if-ae-26-2.tcore2.NTO-New-York.as6453.net [216.6.81.28]
 11   121 ms   117 ms   117 ms  if-ae-14-14.thar2.NJY-Newark.as6453.net [66.198.111.8]
 12   126 ms   121 ms   119 ms  if-ae-1-3.thar1.NJY-Newark.as6453.net [216.6.57.1]
 13     *        *        *     Request timed out.
 14   135 ms   123 ms   127 ms  if-ae-3-6.tcore1.PYE-Paris.as6453.net [80.231.130.86]
 15   116 ms   116 ms   118 ms  if-ae-11-2.tcore1.PVU-Paris.as6453.net [80.231.153.49]
 16   118 ms   119 ms   118 ms  if-ae-9-2.tcore2.FNM-Frankfurt.as6453.net [195.219.87.13]
 17   125 ms   122 ms   120 ms  if-ae-4-2.tcore1.FR0-Frankfurt.as6453.net [195.219.87.18]
 18   137 ms   139 ms   162 ms  195.219.219.10
 19   144 ms   142 ms   143 ms  core21.hetzner.de [213.239.245.13]
 20   142 ms   143 ms   142 ms  ex9k2.rz14.hetzner.de [213.239.229.114]
 21   142 ms   143 ms   140 ms  static.53.115.4.46.clients.your-server.de [46.4.115.53]



with vpn
Code: Select all
C:\Windows\system32>tracert server.uthgard.net

Tracing route to server.uthgard.net [46.4.115.53]
over a maximum of 30 hops:

  1    25 ms    25 ms    25 ms  10.29.10.1
  2    27 ms    26 ms    25 ms  vl953-c10-6-b2-1.pnj1.choopa.net [108.61.19.1]
  3    25 ms    25 ms    25 ms  vl206-br2.pnj1.choopa.net [108.61.2.153]
  4    28 ms    25 ms    25 ms  vl24-er2.pnj1.choopa.net [108.61.248.13]
  5    26 ms    26 ms    31 ms  vl20-er1.pnj1.choopa.net [108.61.248.10]
  6   105 ms    29 ms    26 ms  xe-1-2-0-0.nyk10.core-backbone.com [198.32.160.234]
  7   105 ms   104 ms   104 ms  ae2-2077.fra20.core-backbone.com [5.56.18.1]
  8   104 ms   105 ms   105 ms  core1.hetzner.de [213.239.245.9]
  9   104 ms   105 ms   109 ms  core21.hetzner.de [213.239.245.217]
 10   109 ms   109 ms   109 ms  core21.hetzner.de [213.239.245.217]
 11   109 ms   109 ms   109 ms  static.53.115.4.46.clients.your-server.de [46.4.115.53]

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