Game dont start, no error message

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Dicarb
Warder
 
Posts: 13
Joined: Jun 20, 2016 21:13

Postby Dicarb » Jun 21, 2016 21:34

hi all
first of all, i followed the Geting Startet step by step. think so :)

click Uthgard Launcher, the site with the Playbutton comes up, hit the button........nothing happens, the blue circle at Mousearrow shows up for mmm 2 sekonds

hit Launcher Settings > patcher starts .. hit yes .... nothing happens
hit Account Chooser > same as above


if possible....detailed help in German would be very helpfull, after the years my english isnt the best

Lizzbeth
Guardian
 
Posts: 4
Joined: Jun 04, 2016 11:09

Postby Lizzbeth » Jun 22, 2016 15:03

server was down briefly :)

should be fine now

Dicarb
Warder
 
Posts: 13
Joined: Jun 20, 2016 21:13

Postby Dicarb » Jun 22, 2016 17:44

no change ...

something new
the Playbutton turns red for 1 sekond

Aeritas
Warder
 
Posts: 18
Joined: Dec 30, 2010 17:18

Postby Aeritas » Jun 22, 2016 21:18

I have had the same problem since the swap to the new login system. What works for me, sometimes, is to delete the uthgard folder in user/appdata/roaming/ then restart computer and run the launcher. Hope this helps, good luck!

Dicarb
Warder
 
Posts: 13
Joined: Jun 20, 2016 21:13

Postby Dicarb » Jun 22, 2016 23:01

Still the same

complete uninstall > reinstall .... no change

found the log :

[2016/06/22 22:57:49] Failed to load string table from [data\strings\german\patch.txt]. Trying english fallback.
[2016/06/22 22:57:49] Failed to load string table from [data\strings\english\patch.txt].
[2016/06/22 22:57:49] String table load failed!
[2016/06/22 22:57:50] Failed UI copy from [D:\Spiele\Uthgard\patchui_win.dll] to [D:\Spiele\Uthgard\patchui.dll]. Trying safety load of source dll.
[2016/06/22 22:57:50] No usable UI present! Initializing 'headless' patch.
[2016/06/22 22:57:50] libpatchclient initialized.
[2016/06/22 22:57:50] No acceptable splash screen file found.
[2016/06/22 22:57:50] Currently running as [D:\Spiele\Electronic Arts\Dark Age of Camelot\camelot.exe]
[2016/06/22 22:57:50] Currently running as [D:\Spiele\Electronic Arts\Dark Age of Camelot\camelot.exe]
[2016/06/22 22:57:50] Notification of restart with alternate filename

Shortzo
Guardian
 
Posts: 1
Joined: Jun 23, 2016 09:57

Postby Shortzo » Jun 26, 2016 21:28

I've got exactly the same problem :(
Is there any solution yet?

Aeritas
Warder
 
Posts: 18
Joined: Dec 30, 2010 17:18

Postby Aeritas » Jun 26, 2016 22:06

I have tried everything. Uninstalled all older versions of C++ and .net, disabled windows firewall and defender, running the launcher and client as admin, uninstalled and reinstalled everything on the getting started page, renstalled firefox and chrome, logging off/on on the website, clearing internet cache, and deleting the uthgard folder in user/appdata/roaming. None of this helped. The only way I can connect is to log out, delete the appdata folder, restart th computer, then run the launcher. Sometimes it starts the client first try and sometimes I have to do the whole routine over and over. Last night it took about 15 trys before the launcher launched the game and I was about to give up before giving it on last, last try. Good luck! If anyone figures it out please share.

Dicarb
Warder
 
Posts: 13
Joined: Jun 20, 2016 21:13

Postby Dicarb » Jun 27, 2016 18:10

ITS DONE :)

the problem is Firefox, somehow somewhere

startet with Internet Explorer from the AcctSite, without Launcher
game is patched and running on first try


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