Account Recovery

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darksousou_
Myrmidon
 
Posts: 82
Joined: Dec 20, 2013 16:16

Postby darksousou_ » Dec 20, 2013 16:19

Hi Uthgard Support!

I played 2 or 3 year ago, and with my friend we would like to come back play with our old carac if its possible??

We got 2 lvl 50 each, its is possible to have a recovery of our account or its always deleted since a long time... ?

Thanks for your time

Samirane
Eagle Knight
 
Posts: 621
Joined: Jun 08, 2012 18:52

Postby Samirane » Dec 20, 2013 16:30

look at the left side under Support there is a link who maybe can help you :)
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darksousou_
Myrmidon
 
Posts: 82
Joined: Dec 20, 2013 16:16

Postby darksousou_ » Dec 20, 2013 16:36

i tried it, he always give to me another token and said after this one we will have a new password but its not working.. same for my friend

darksousou_
Myrmidon
 
Posts: 82
Joined: Dec 20, 2013 16:16

Postby darksousou_ » Dec 20, 2013 16:46

I really dont want to exp new 50 caracs...

User avatar
Abydos
Game Master
Game Master
 
Posts: 6839
Joined: Jan 22, 2011 21:14

Postby Abydos » Dec 20, 2013 17:28

Please click "account recovery" not the "Forgot password" link. Forgot password is for the forum account

darksousou_
Myrmidon
 
Posts: 82
Joined: Dec 20, 2013 16:16

Postby darksousou_ » Dec 20, 2013 20:03

Abydos wrote:Please click "account recovery" not the "Forgot password" link. Forgot password is for the forum account


Sorry sir but i tried everything and didnt received anything..... same thing for my friend, you have maybe deleted the account?

darksousou_
Myrmidon
 
Posts: 82
Joined: Dec 20, 2013 16:16

Postby darksousou_ » Dec 20, 2013 20:35

but i didnt tried to log myself via daoc portal, uthgard.net account and daoc portal account arent linked?

Complacency
Guardian
 
Posts: 4
Joined: Dec 20, 2013 19:58

Postby Complacency » Dec 20, 2013 20:39

Darksousou, no the two aren't linked. The gameserver has different password/username than the website.

darksousou_
Myrmidon
 
Posts: 82
Joined: Dec 20, 2013 16:16

Postby darksousou_ » Dec 21, 2013 18:08

Complacency wrote:Darksousou, no the two aren't linked. The gameserver has different password/username than the website.


Ok thks and if i didnt used my account since more than 2years my carac will be still there? (i know i have to try but i have to download everything so i dont want to do taht for nothing :) ) i am pretty lazy sorry :D

User avatar
Abydos
Game Master
Game Master
 
Posts: 6839
Joined: Jan 22, 2011 21:14

Postby Abydos » Dec 21, 2013 18:33

darksousou_ wrote:
Complacency wrote:Darksousou, no the two aren't linked. The gameserver has different password/username than the website.


Ok thks and if i didnt used my account since more than 2years my carac will be still there? (i know i have to try but i have to download everything so i dont want to do taht for nothing :) ) i am pretty lazy sorry :D

Only extremely low level characters without much money are removed. All others are kept.

darksousou_
Myrmidon
 
Posts: 82
Joined: Dec 20, 2013 16:16

Postby darksousou_ » Dec 22, 2013 20:44

Ok cool i tried it, my account its still here but my hunter lvl 50 disappeared from my account (login : (do not post account name)) can you check for me please, my hunter was FULL sc with drake spear...

darksousou_
Myrmidon
 
Posts: 82
Joined: Dec 20, 2013 16:16

Postby darksousou_ » Dec 22, 2013 21:01

sorry my fault, i was on a bad account,everything is working thanks for all, i am back on daoc, see you ingame


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