Trying to change email linked to my account

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barnett101
Warder
 
Posts: 9
Joined: Nov 18, 2012 14:50

Postby barnett101 » Nov 21, 2012 20:43

Hello,

I have recently returned to Uthgard after a two year break, and still have access (and playing) on my account.

However, the email linked to my account is now deactivated and can not be accessed (by anyone - its deleted - old fsmail.net)

Can i please change the email linked to my account?

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Ilerget
Phoenix Knight
 
Posts: 1491
Joined: Jul 04, 2011 11:54

Postby Ilerget » Nov 21, 2012 22:07

maybe this can help u
viewtopic.php?f=65&t=18433
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and I'm coming after you.

barnett101
Warder
 
Posts: 9
Joined: Nov 18, 2012 14:50

Postby barnett101 » Nov 21, 2012 22:35

No, but thanks anyway.

Due to the fact I have a registered email address to the account (which has now been deactivated and I cannot gain access to it, and in order to change my email ingame its trying to send a token to that address).

So i'm hoping it can be changed manually

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Trishin
Game Master
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Posts: 5048
Joined: Apr 07, 2010 00:00

Postby Trishin » Nov 21, 2012 23:11

barnett101 wrote:No, but thanks anyway.

Due to the fact I have a registered email address to the account (which has now been deactivated and I cannot gain access to it, and in order to change my email ingame its trying to send a token to that address).

So i'm hoping it can be changed manually


No. We do not do this as we consider the account owned by the email associated with you. We suggest you contact your old email provider and ask for a forwarding of emails or access to your old account.
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barnett101
Warder
 
Posts: 9
Joined: Nov 18, 2012 14:50

Postby barnett101 » Nov 21, 2012 23:14

I've tried that many of times over the last couple of years, Fsmail got taken over by Orange and have no recollection of my old email address.

Theres no other way I can prove its my account? (I am currently using it)


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