Lag during play

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Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Jan 03, 2012 18:25

Recent ingame lag seems to be fixed.

Server was quite slow and unresponsive. After updates, chkdsk, cleanups and reboot it runs smooth again. Something got stuck, file and directory access was quite slow from time to time.

So check if you see improvements.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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Austerim
Alerion Knight
 
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Joined: Dec 15, 2010 16:27

Postby Austerim » Jan 03, 2012 19:43

Did you guys defragment the drives!
[3:10pm] <myrmidon^> You have to be a c*** to be awesome at daoc
[3:10pm] <myrmidon^> that's what I learnt
[3:11pm] <Frosty_> then why does austerim suck
lordgriffon wrote:Oh by the way... ever seen a group of 8 smite clerics? Or play against a group like that? I have. Absolute devastation. The group that runs up against them can't kill them fast enough because smite clerics have sooooooo many tools at their disposal combined with decent ranged damage with 8 of them dudes doing it!

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Blue
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Postby Blue » Jan 03, 2012 21:33

Austerim wrote:Did you guys defragment the drives!

No. The issue solved without defragmentation. Something messed up.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Jan 03, 2012 23:51

Blue wrote:Recent ingame lag seems to be fixed.

Server was quite slow and unresponsive. After updates, chkdsk, cleanups and reboot it runs smooth again. Something got stuck, file and directory access was quite slow from time to time.

So check if you see improvements.


Hi Blue.

After i have read it my heart stoped for a few minutes with a hope i will be able to play again on Uthgard after 13gmt. i have decided to log in it was exactly 21:37 GMT . Loged in red/yellow in the middle constant lag = game unplayable, exactly on 21:39 like 30sec freeeze i hit a heal on my shamy and had to wait 30sec when its acctually cast anything.

So unfortunatly lag doesnt change for me still lagging like hell.

done a quick traceroute but as always it loks perfect:
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
winn-core-1a-ge-115-955.network.v62.253.121.77 2 36ms 24ms 0% 707 / 707 6ms / 89ms
winn-bb-1a-so-130-0.network.virgi62.253.184.113 3 18ms 25ms 0% 707 / 707 6ms / 177ms
manc-bb-1b-as7-0.network.virginme212.43.163.189 4 73ms 35ms 0% 707 / 707 12ms / 165ms
nrth-bb-1a-as3-0.network.virginme213.105.64.21 5 87ms 36ms 0% 706 / 707 13ms / 184ms
nrth-tmr-1-ae1-0.network.virginme213.105.159.30 6 34ms 36ms 0% 706 / 707 16ms / 154ms
fran-ic-1-as0-0.network.virginmed62.253.185.81 7 38ms 49ms 0% 704 / 707 30ms / 160ms
decix-gw.hetzner.de 80.81.192.164 8 61ms 53ms 0% 702 / 706 31ms / 146ms
hos-bb1.juniper1.rz13.hetzner.de 213.239.240.240 9 73ms 55ms 0% 705 / 706 36ms / 147ms
hos-tr2.ex3k11.rz13.hetzner.de 213.239.224.44 10 50ms 55ms 0% 703 / 706 36ms / 115ms
uthgard.game-server.cc 88.198.56.21 11 58ms 56ms 0% 706 / 706 39ms / 157ms
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Jan 04, 2012 00:11

Just loged in with my healer. Wanted to port to housing from Jord hit the npc and of course had to wait like more then 30 sec to talk to him first but this is normal cose of my lags but while i was waiting for the npc to talk to him other playes been porting normaly and i could see all the effects and everything and that is strange;D Cose with a 30 sec freeze everything should be freezed or i am wrong?:>
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

fireal
Warder
 
Posts: 39
Joined: Dec 16, 2010 03:59

Postby fireal » Jan 05, 2012 00:20

I have the same problem, it has been this way for maybe 2 months. I only ever lag in primetime, from 5PM until 1AM UK time

I ping the server and traceroute to it fine.

Tracing route to uthgard.game-server.cc [88.198.56.21]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 8 ms 9 ms 10.165.104.1
3 44 ms 11 ms 11 ms brad-core-1b-v21.network.virginmedia.net [92.232.16.2]
4 11 ms 10 ms 9 ms brad-core-2b-ae2-0.network.virginmedia.net [212.43.163.237]
5 9 ms 7 ms 10 ms leed-bb-1b-ae6-0.network.virginmedia.net [81.97.80.121]
6 12 ms 12 ms 12 ms nrth-bb-1a-as0-0.network.virginmedia.net [213.105.175.133]
7 18 ms 11 ms 12 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.105.159.30]
8 30 ms 27 ms 33 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81]
9 37 ms 115 ms 29 ms decix-gw.hetzner.de [80.81.192.164]
10 41 ms 39 ms 40 ms hos-bb1.juniper2.fs.hetzner.de [213.239.240.243]
11 39 ms 38 ms 38 ms hos-tr4.ex3k11.rz13.hetzner.de [213.239.224.108]
12 36 ms 36 ms 37 ms uthgard.game-server.cc [88.198.56.21]

Pinging 88.198.56.21 with 32 bytes of data:

Reply from 88.198.56.21: bytes=32 time=38ms TTL=117
Reply from 88.198.56.21: bytes=32 time=36ms TTL=117
Reply from 88.198.56.21: bytes=32 time=37ms TTL=117
Reply from 88.198.56.21: bytes=32 time=37ms TTL=117

Ping statistics for 88.198.56.21:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 36ms, Maximum = 38ms, Average = 37ms

These are from just now, I got meleed to death whilst I was stood in the ATK. :( Maybe the Servers host does something at this time? It seems to be pretty much on the hour at 5PM(6CET) every night.
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Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Jan 05, 2012 23:57

fireal wrote:I have the same problem, it has been this way for maybe 2 months. I only ever lag in primetime, from 5PM until 1AM UK time

These are from just now, I got meleed to death whilst I was stood in the ATK. :( Maybe the Servers host does something at this time? It seems to be pretty much on the hour at 5PM(6CET) every night.


I think more ppls having that lags even if traceroute to server is perfect. Only thing now is we need to be patient and wait for GMs(pointing at Blue;D)to check one of us accounts (check the logs) what exactly happening during that strange lag then i am sure the problem will be solved.

Because i am sure now after more and more ppls showing up with the same problem that it must be smth with the server itself.
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Jan 07, 2012 21:23

I know i should be patient and wait but just want to ask a question? is there any chance any GM will have a look on our logs to check whats wrong with that constant lag ? Or it is not as easy as i think?.

Thank You
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

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Blue
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Postby Blue » Jan 07, 2012 21:23

Please make sure its a real lag. Write in Chat and see when you finally see the chat message.

We are working in the background on lag reasons. But lags are more sporadic occurrences not permanent.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Jan 07, 2012 23:10

Blue wrote:Please make sure its a real lag. Write in Chat and see when you finally see the chat message.

We are working in the background on lag reasons. But lags are more sporadic occurrences not permanent.



Yes it is real lag just right now loged in with my shamy 9.07 GMT ( you got my acc name ) had to wait 25sec to read what i have wrote on /s .
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Jan 07, 2012 23:23

9:21GMT 9sec to read what /s with same acc.

Lag is constant between 3-9sec all the time, sometimes it is even lik 30sec.
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

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DarkKnghtZ
Myrmidon
 
Posts: 128
Joined: Jan 12, 2010 01:00

Postby DarkKnghtZ » Jan 08, 2012 03:45

Hello Blue,

Thank you for tweaking the server, but I still get these bad connections, especially during night time here in Japan. (In where I would be lucky to even load into the game properly now)

The test I use is I click an npc, myself, and a few other things in the area. The report in the game should say something like "You target XXX. He is a XXXX in your realm." or "You target YYY. It is aggressive to you" or something of that nature. If these messages dont pop properly, then I know ive got a crap connection, and have to relog multiple times before I get one that is playable. And there doesnt seem to be any rhyme or reason to it. Sometimes if Im really really lucky first time works, but other times I have to relog 5 or so times, and sometimes just have to give up.

Please continue to investigate this issue as Im sure the 3 or 4 of us posting here are not the only players experiencing this.

Thanks

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Blue
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Postby Blue » Jan 08, 2012 05:02

I can't even imagine 3, let 25 seconds constant lag. Terrible.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

User avatar
DarkKnghtZ
Myrmidon
 
Posts: 128
Joined: Jan 12, 2010 01:00

Postby DarkKnghtZ » Jan 08, 2012 15:12

Hi Blue,

I would say that it is anywhere between 1-3 seconds constant lag (on the bad connections) and can spike to around 7-9 seconds on an average spike. REALLY REALLY REALLY rare cases ive had it over 20 seconds, but most of the time if that happens I LD. On a good connection (after I get one) I have very few lags and almost never LD.

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Blue
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Postby Blue » Jan 08, 2012 18:21

I can fix the sporadic lags like you said (20sec once). Constant lags which no other players have are nearly impossible to fix.

I would suggest to play with MTU size again. Theres a thread in the archive for it.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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