Lag during play

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Blue
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Postby Blue » Dec 17, 2011 23:33

Lags can be software related (then they are sporadic) or route specific. Do a ping -t uthgard.game-server.cc and check that next time.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Marjannek
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Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 18, 2011 18:42

Blue wrote:Lags can be software related (then they are sporadic) or route specific. Do a ping -t uthgard.game-server.cc and check that next time.


We are 4 peoples playing Uthgard on 4 diffrent PCs/Laptops in here and situation is same for every1 so it is not software and am always doing a ping check(traceroute to uthgard.game-server.cc) there is never any packet lost and ping is always around 150 or less.

Also as i have posted previously tested other availble servers just to check if lag is there aswell but no as soon as i log on any diffrent server lag is gone.The problem is i wanna play on Uthard no on any other servers.(that was just a test to exclude problems with my provider)

Blue how we can explain that when i keep reloging for like 30 mins sometimes i manage to log in and there is no lag?
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

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Blue
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Postby Blue » Dec 19, 2011 02:37

Take a look at the clock (atom precision) and note it up to the second when the lag spike happened. I can then take a look into logs and investigate.

A real lag can be identified by writing in chat and see a delay of more than a second.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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DarkKnghtZ
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Postby DarkKnghtZ » Dec 19, 2011 04:46

Blue,

Please understand that this is not necessarily spikes. I cannot speak for anyone elses experiences, but mine are that I have to attempt to log in over and over again before I finally get a playable connection. When I say playable connection, I mean most of the time the gameplay is smooth. A few lag spikes arent going to cause THAT big of a problem. The unplayable connections are mobs "jumping" towards me instead of running, Ill get like 3 or 4 rounds of attacks after about 5-7 seconds of no movement, or it will take like 4 seconds for an NPC to talk to me. This isnt isolated on these types of connections, this is constant. You are right in assuming it is possibly a routing issue, but ive noticed that even while my ping remains the same as the playable connections (just around 300ms) the game will perform like ive just described. In fact, ive seen it pinging for 800-1000ms and performing better than while pinging at 300 or lower at times. I suppose it could be my machine as well, but its difficult to believe given ive got nothing else running, have checked numerous times for viruses, and downloaded a clean set of files. Ive got no idea what the next step would be on my side. As I stated earlier, Ive also reset winsock, reset my cable router, and rebooted as well. Lately ive been having better luck, but these bad connections still occur, and I even got one such connection at work, and there is NO WAY it is the connection there, its one of the fastest networks in the world. Please offer some advise if you have any.

Thank you.

Marjannek
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Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 19, 2011 23:34

DarkKnghtZ wrote:Blue,

Please understand that this is not necessarily spikes. I cannot speak for anyone elses experiences, but mine are that I have to attempt to log in over and over again before I finally get a playable connection. When I say playable connection, I mean most of the time the gameplay is smooth. A few lag spikes arent going to cause THAT big of a problem. The unplayable connections are mobs "jumping" towards me instead of running, Ill get like 3 or 4 rounds of attacks after about 5-7 seconds of no movement, or it will take like 4 seconds for an NPC to talk to me. This isnt isolated on these types of connections, this is constant. You are right in assuming it is possibly a routing issue, but ive noticed that even while my ping remains the same as the playable connections (just around 300ms) the game will perform like ive just described. In fact, ive seen it pinging for 800-1000ms and performing better than while pinging at 300 or lower at times. I suppose it could be my machine as well, but its difficult to believe given ive got nothing else running, have checked numerous times for viruses, and downloaded a clean set of files. Ive got no idea what the next step would be on my side. As I stated earlier, Ive also reset winsock, reset my cable router, and rebooted as well. Lately ive been having better luck, but these bad connections still occur, and I even got one such connection at work, and there is NO WAY it is the connection there, its one of the fastest networks in the world. Please offer some advise if you have any.

Thank you.

Ive got exactly same constant lag sometimes to go for the attack mode it takes up to 7secs and sometimes even like a 1 minute i will try to give you exactle time on sat or sunday when i can play from the morning
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

Marjannek
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Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 19, 2011 23:37

DarkKnghtZ have you ever tried to play at the morning UK time? Because for me from like early morning up till 13GMT/14 CET game is playable and nearly no lag, then after 13 GMT is not playable at all constant lag.
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

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Blue
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Postby Blue » Dec 19, 2011 23:46

Next time you have teleporting mobs, please fraps it AND do a tracert uthgard.game-server.cc
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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DarkKnghtZ
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Posts: 128
Joined: Jan 12, 2010 01:00

Postby DarkKnghtZ » Dec 20, 2011 17:16

Blue,

My bandwidth will not allow for uploading almost a gig video file to show 30 seconds. If you can inbox me your email I can send you various Screenshots though. One I took 5 minutes before posting this. It shows ping constant at around 300ms, and saying the service is unavailable. This is after having logged in about 7 times either getting locked up at the loading screen, or the connection was so bad that it was unplayable.

It seems around this time is always the worst.

Thanks again.

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Blue
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Postby Blue » Dec 20, 2011 17:25

Send me at least your account name and time you have tried to connect when it failed.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 23, 2011 00:00

Blue,

Did you check his logs or? Do we know anything else about our problem with constant lag?

Ill send you the exact time when when the lag starts for me on sat/sun.

Thanks for your help.

Trying everyday to log in at the evening but the server is unplayable for me and traceroute looks perfect as always .;/
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

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DarkKnghtZ
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Joined: Jan 12, 2010 01:00

Postby DarkKnghtZ » Dec 25, 2011 01:48

Blue,

Ive tried on numerous occasions to PM you my account name so you canlook into it. Every time I try to "send" it says you are not a user and I have to select a user.

8 hours previous to this post AND RIGHT Now I am unable to connect. Character select screen kickback, black loading screen, loading bar doesnt move, yet uthgard pings fine.

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DarkKnghtZ
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Joined: Jan 12, 2010 01:00

Postby DarkKnghtZ » Dec 25, 2011 09:52

Hi Blue,

Some more info that Im not sure will help you pinpoint the problem, but I think it helps to show the Internet traffic is unlikely to be the case:

When these laggy connections are active, Ive tried a couple tests to see if my input is getting to the server. Ive no idea if these tests prove anything, but here we go:

WHen fighting, i can pretty well expect when my next attack is coming, and I hit the style button. Almost always when the "Fast forward" from the laggy 3-10 seconds goes through, the styles are going off. My thoughts are that if these styles are all going off, then it isnt internet lag, its server lag. My input reached the server, and the styles happened. Perhaps its the return trip that is slow, that is certainly possible, but the ping results are the same for bad connections as they are for the good ones, so this seems unlikely. If it were truely internet lag, the server is still running at real time, so all the input that I performed during that lag time should hit the server at one time, and it should effectivly make my character style->style cancel->style->style cancel-> etc.

I tried one other similar test. While playing my skald,when a laggy spot hit, I mashed the shout buttons like crazy. When the game resumes, it correctly displays "You must wait 15 seconds ....." then "you must wait 14 seconds" etc down to about 10 seconds or so when I stopped mashing. This tells me the input got to the server correctly, but the server either lagged or the return trip was laggy. If my connection TO uthgard was the cause, I would expect all the input to reach at the same time, and all of the messages should say "You must wait 15 seconds to use this ability" instead of counting down.

Is this explaination clear? I hope you understand. If some part is unclear please say and Ill try to rephrase.

Thanks again.

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DarkKnghtZ
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Joined: Jan 12, 2010 01:00

Postby DarkKnghtZ » Dec 25, 2011 10:05

Blue,

SOrry for the post spam, but if it helps you at all to pinpoint the issue, I have a good connection as of this writing. I relogged and got lucky. I will attempt to send you my account name again via PM.

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 25, 2011 15:40

Blue wrote:Send me at least your account name and time you have tried to connect when it failed.

Hi Blue.

First of all Merry Christams;D I know you probably somewhere else with your mind etc cose of christams but as you asked before i have got some exact times when that lag problems start.

From my experience and it does happeneing every day lag starts around 13 GMT/14CET.

So if you going to find a sec please check the logs for us:

13:02:50 GMT real time --- red in the middle (constant lag i was trying to write anything in /g it pops out after like 30sec)

So basicly all the lags starting as i said around 13 GMT and ownards.And game is not playable at all.
From the morning till 13GMT all is fine.

Here is my traceroute to serve:
Microsoft Windows XP [Wersja 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kuba&Monika>ping -t uthgard.game-server.cc

Badanie uthgard.game-server.cc [88.198.56.21] z użyciem 32 bajtów danych:

Odpowiedź z 88.198.56.21: bajtów=32 czas=59ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=46ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=46ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=57ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=45ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=58ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=65ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=60ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=40ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=66ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=43ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=67ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=52ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=54ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=52ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=44ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=73ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=51ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=42ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=48ms TTL=118
Odpowiedź z 88.198.56.21: bajtów=32 czas=40ms TTL=118


Ill send you account name by PM.

Thanks for your investigation.
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Jan 01, 2012 15:14

And same thing today again we (me and my bro) were playing from 10gmt till 13gmt(exactly 13.02 gmt) lags started on my brothers account and i went LD on mine. When i loged back in 3-7 sec consant lag.Tracerouted server and it looks perfect ping less then <150 no packet lost .

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
winn-core-1a-ge-115-955.network.v62.253.121.77 2 8ms 13ms 0% 134 / 134 6ms / 40ms
winn-bb-1a-so-130-0.network.virgi62.253.184.113 3 9ms 14ms 0% 133 / 134 6ms / 86ms
manc-bb-1b-as7-0.network.virginme212.43.163.189 4 13ms 23ms 0% 134 / 134 12ms / 76ms
nrth-bb-1a-as3-0.network.virginme213.105.64.21 5 19ms 23ms 0% 133 / 134 13ms / 88ms
nrth-tmr-1-ae1-0.network.virginme213.105.159.30 6 23ms 24ms 0% 133 / 134 16ms / 56ms
fran-ic-1-as0-0.network.virginmed62.253.185.81 7 31ms 37ms 0% 133 / 133 30ms / 188ms
decix-gw.hetzner.de 80.81.192.164 8 41ms 43ms 0% 132 / 133 31ms / 99ms
hos-bb1.juniper1.rz13.hetzner.de 213.239.240.240 9 39ms 43ms 0% 133 / 133 36ms / 85ms
hos-tr2.ex3k11.rz13.hetzner.de 213.239.224.44 10 38ms 42ms 0% 133 / 133 37ms / 70ms
uthgard.game-server.cc 88.198.56.21 11 49ms 45ms 0% 133 / 133 39ms / 73ms


Blue if you can please check the logs on our accounts maybe then we will know whats wrong. as i said in previous posts lags usually starts stright after 13gmt.
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

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