Lag during play

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DarkKnghtZ
Myrmidon
 
Posts: 128
Joined: Jan 12, 2010 01:00

Postby DarkKnghtZ » Dec 10, 2011 01:19

Okay so Ive read lots of lag reports, and they always inclue tracerts and other things.... none of that applies to me.

Pinging the server occasionally results in a lost packet, BUT its infrequent and usually the ping stays at around 300ms. (Yes I know its high, but its still within the realm of playable) With a steady ping like that, I would expect slight delays in actions and things like this. What I am experiencing is entirely different. I see smooth gamplay for a few seconds, then massive lag (sometimes up to 7 seconds or so) and then smooth play again. nearly always during these massive spikes, the server is still pinging and no packets have been lost. So heres what Ive done:

Reset winsock
Reset my cable router
Ensured there were no restrictions on ports 10300/10310 (couldnt connect if there was, but doesnt hurt to check)
Kept a ping -t window open during gameplay to observer results, especially when the middle "lag-o-meter" in game goes red.

Some days, it is great and I have no problems, but these are few and far between.

When I play from work, the computer (spec-wise) is absolute garbage compared to my home machine, but the network is 10000% times better. I almost never get a lag at work.


So the 2 variables are the computers and the ISPs. Since ping is returning at home at a steady, although slow, rate, Id like to rule it out but im hesitant to do so.

Can anyone offer any other advice to help clear this up? im sort of at a loss here.

Thanks.

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 10, 2011 20:50

Ive got exactly the same problem tracerouting the server IP everything is fine no packet lost at all and ping around 200 but constant lag in game. it is like that since 1 month or so.

Have no idea whats the problem
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

Marjannek
Myrmidon
 
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Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 11, 2011 11:20

it looks like lags are gone in the morning (300 players on), am gonna check again afternoon and at the evening
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

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DarkKnghtZ
Myrmidon
 
Posts: 128
Joined: Jan 12, 2010 01:00

Postby DarkKnghtZ » Dec 11, 2011 15:29

Im starting to think this is a server issue.

5 minutes ago I was playing on my baby valewalker and almost no lag. I try to switch toons and I got load screen lockup about 10 times in a row. When I was finally able to log in, it was SUPER lagville, and the ping was not showing any different numbers from when I wasplaying the vale.

Some other interesting things:

While observing the ping, every time I should go from loading screen to actual game, the packet was dropped and I timed out. This was the case for nearly every failed login. After a failed login, I would sometimes be kicked back to the character select screen. When I tried to choose the same (or another) character, it would nearly always crash the game. Its very difficult to believe it is the ISP and the client that just 5-10 minutes ago was playing almost flawlessly.

Anyone have an idea, or any mods/admins have ideas as to what causes such erratic behavior? I would sure like to pin this down.

Thanks

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Trishin
Game Master
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Postby Trishin » Dec 11, 2011 15:37

Please include your client version and if you have 1.110 with 1.109 dll please include that information too.

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 11, 2011 18:55

ok everything was fine until 12gmt (uk time) then constant lag , troucerouting ip serverr ping less then 100 no packet lost and constant 7sec lag with no reason.
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 11, 2011 18:56

Trishin wrote:Please include your client version and if you have 1.110 with 1.109 dll please include that information too.



What u mean by include? uptade? so include=uptade?
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 11, 2011 20:38

hmm from 17:30 gmt everything was fine again after half an hour LD back to game and of course back to constant lag since then;/
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

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Magicco
Alerion Knight
 
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Joined: Aug 01, 2010 00:00

Postby Magicco » Dec 11, 2011 21:16

since the release of the old rvr dungeon i have some lag spikes

they appear in very different times, the lag spike is about 1-5 sec and appears in any situations
i dont know if it is sth about the rvr dungeon.
im lvling here in germany with a cable net so i dont know why i got some of em

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Trishin
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Postby Trishin » Dec 11, 2011 21:56

Marjannek wrote:
Trishin wrote:Please include your client version and if you have 1.110 with 1.109 dll please include that information too.



What u mean by include? uptade? so include=uptade?


Include them in your reporting so we can narrow it down to a few client versions if this is the case.

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 11, 2011 22:13

Trishin wrote:
Marjannek wrote:
Trishin wrote:Please include your client version and if you have 1.110 with 1.109 dll please include that information too.



What u mean by include? uptade? so include=uptade?


Include them in your reporting so we can narrow it down to a few client versions if this is the case.


a ok i am on 1.109 with 1.109 and my bro on 1.110 with dll 1.109 so it is not the case prolly as we have done non client uptade since few months and the problem have started like a month ago just like that.
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 11, 2011 22:30

Just have done quick test on other servers(Argain,Hyperion,Brotherland) and no lag and that means lags on Uthgard not comming from my provider and if all the way(traceroute) up to Uthgard serv looks fine with ping less then 100 and no packets lost it has to be smth with the server then.

As i said before it looks like when there is not alot ppls playing like around 300 like today at the morning (10am) everything is fine then at 13am LD back to game with 650ppls online and constant lag;/ dunno whats wrong;/

Pls GMs help me out.

Thank You
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

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DarkKnghtZ
Myrmidon
 
Posts: 128
Joined: Jan 12, 2010 01:00

Postby DarkKnghtZ » Dec 12, 2011 01:18

Thank you for investigating Trishin.

I have downloaded the client from Mythic, so it is 1.10, and I am using the 1.09 game DLL. However this was the case when my client was 1.08 as well, prior to me thinking it could be my files. I wiped all of them and DLed a fresh client, then got the 1.09 DLL.

The one thing that I cant figure out is why at work do I get such good times. The PC at work is of terrible specs. The PC at home is pretty decent. The ISP at work is probably one of the best in the world. The ISP at home is Japan Cable, which makes me cry sometimes but changing carriers costs too much in Japan. If you can pin it down to the ISP, ill just bite the bullet.

Again, thank you very much for investigating.

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DarkKnghtZ
Myrmidon
 
Posts: 128
Joined: Jan 12, 2010 01:00

Postby DarkKnghtZ » Dec 12, 2011 01:31

Hi,

One more update so that perhaps the time this is occuring can be checked as well. At the time of this writing (830am JST) I logged/relogged approximately 4 times before I got a connection that was playable. The previous post referring to around 10 times of logging in failing, was approximately 12:30AMJST. so about 8 hours prior. (Im hoping this post gets a time stamp so the admins dont have to figure out the time zones. :-/)

Marjannek
Myrmidon
 
Posts: 82
Joined: Jun 30, 2011 22:30

Postby Marjannek » Dec 17, 2011 15:53

Same thing again and again everyday at the morning all is fine no lag etc. After like 13gmt when the population growing up lags are back.

Question to GMs:

Is there any queue for players who play like once a week (not very often) to get to proper line with no lags??(it looks like it, cose when i spent like half an hour on reloging sometimes i get to the right line with no lag)?
Or maybe i should donate smth to get a line with no lags?

just dont know what to do the server is not playable for me afternoon even if the traceroute looks perfect everytime with ping less then 100 and no packet lost

I've tried everything with my internet provider like changing channels ports so i am 100% sure it is not from my side.

Cheers for help.
Rjan-n.
eld on hib/prydw
thane on mid/exc like ages ago;P

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