Account Recovery

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Slemhelge
Warder
 
Posts: 9
Joined: Apr 17, 2010 00:00

Postby Slemhelge » Feb 04, 2011 20:17

Is taking FOREVER :P I would like to get my old accounts back from 280 days ago.. Mid and Alb as soon as possible.. I hope TODAY :D
are there issues with recovery or something ?

Thx.

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 04, 2011 21:59

There are a lot of recovery requests. It would be better if players are more careful with account informations. GM's need time to work through every ticket and have other things to do too. I think you just have to wait.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

User avatar
Slemhelge
Warder
 
Posts: 9
Joined: Apr 17, 2010 00:00

Postby Slemhelge » Feb 04, 2011 22:30

darn.. for me it wasnt me not being careful.. i stopped playing and forgot about accountname >.<

User avatar
Jonah
Gryphon Knight
 
Posts: 482
Joined: Feb 04, 2010 01:00

Postby Jonah » Feb 04, 2011 23:15

Blue wrote:There are a lot of recovery requests. It would be better if players are more careful with account informations. GM's need time to work through every ticket and have other things to do too. I think you just have to wait.


At least there would be nice with some feedback that gm´s is on the case and maybe a estimated time for ur case, as it is now u dont know anything and its better to send some feedback so ppl dont have to harrase gm´s on irc, appeals etc when they get tired of waiting. U dont even get a mail now confirming the recovery request as it is now.

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 04, 2011 23:30

If a GM is on the case then it will be solved. If its not solved yet, a GM was not on the case yet.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

User avatar
Slemhelge
Warder
 
Posts: 9
Joined: Apr 17, 2010 00:00

Postby Slemhelge » Feb 04, 2011 23:32

So.. what spot in the queue do i have? 44881 ? :P


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