Account problems - logging into wrong realm.

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Amedor
Guardian
 
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Joined: Jul 18, 2007 00:00

Postby Amedor » Jul 06, 2009 15:59

I made a Midgard character on a new account, but when I logged on I foolishly logged into Hibernia thinking that you guys implemented it so that you can log onto multiple realms on one account. Now when I log onto my account it logs into the Hibernia realm and the Realm button does nothing even though I haven't made any Hibernian characters. My character (Anneke) still exists on the Midgard realm though.


I would like to be able to log back into the Midgard realm if its possible. You can delete the Anneke character as it is only level 2 and I can remake a new account if that is the easiest option.

Let me know if you need my login name.

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kikoo
Gryphon Knight
 
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Postby kikoo » Jul 06, 2009 16:06

You can't use the same account to log on a different realm. You've probably created another account while mistyping the first one.
<em>When a stupid man is doing something he is ashamed of, he always declares that it is his duty.</em>

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Amedor
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Joined: Jul 18, 2007 00:00

Postby Amedor » Jul 06, 2009 16:14

kikoo wrote:You can't use the same account to log on a different realm. You've probably created another account while mistyping the first one.



If that is the case, I cannot find what the misspelling was of my account name which I made Anneke on and would just like her to be deleted if it was possible as I would like to reuse the name.

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Rector
Alerion Knight
 
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Joined: Mar 02, 2006 01:00

Postby Rector » Jul 06, 2009 16:18

http://herald.uthgard-server.net/herald ... nneke&c=Go

That char still exists, so there must be a missspelling of the accountname.

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Amedor
Guardian
 
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Postby Amedor » Jul 06, 2009 16:23

I still have the problem of not being able to switch realm on that account though so I do think the account name is right but maybe bugged as I've made a random new account and it can freely move between realms (ie you can choose Hibernia, then click the Realm button and then go to Albion).

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kikoo
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Postby kikoo » Jul 06, 2009 16:26

You can still choose another realm as long as you don't create your first toon on an account, it's not a bug. ;)
<em>When a stupid man is doing something he is ashamed of, he always declares that it is his duty.</em>

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Amedor
Guardian
 
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Joined: Jul 18, 2007 00:00

Postby Amedor » Jul 06, 2009 16:54

kikoo wrote:You can still choose another realm as long as you don't create your first toon on an account, it's not a bug. ;)



Hence why I think its a bug as theres no character on that account (unless ofc it counts the one I think is on Midgard).

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kikoo
Gryphon Knight
 
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Postby kikoo » Jul 06, 2009 17:07

Amedor wrote:(unless ofc it counts the one I think is on Midgard).

Then your toon should appear on the character list. Is that so?
(I don't think toons on other accounts are considered whatsoever)
<em>When a stupid man is doing something he is ashamed of, he always declares that it is his duty.</em>

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Amedor
Guardian
 
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Joined: Jul 18, 2007 00:00

Postby Amedor » Jul 06, 2009 23:01

What I am trying to say is: on this account I am stuck on the Hibernian realm and the switch Realm button doesn't work. I can only create characters from Hibernia, and I haven't created any character so far. And as far as I know, my other character Anneke is bound to that account so it is possible that it was bugged when I clicked Hibernia the next time I logged in rather than Midgard as it may refuse me to switch realms because I already have a character created on that account (but on Midgard, not Hibernia).

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Amedor
Guardian
 
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Joined: Jul 18, 2007 00:00

Postby Amedor » Jul 08, 2009 17:42

Who do I need to contact in order to delete the character?

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kikoo
Gryphon Knight
 
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Postby kikoo » Jul 08, 2009 17:48

Any GM listed here.
<em>When a stupid man is doing something he is ashamed of, he always declares that it is his duty.</em>

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Yuri
Warder
 
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Joined: Jun 26, 2009 00:00

Postby Yuri » Jul 15, 2009 14:16

If the character on Hib is named differently try deleting it and you should then be able to select which realm to play... if it`s named the same then i suggest contacting a GM in game as you have duplicate names


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