cancel realm transfer did not stop transfer

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JOhnnyFerro
Myrmidon
 
Posts: 114
Joined: Nov 02, 2013 11:27

Postby JOhnnyFerro » Jul 09, 2017 12:14

This morning I canceled my real transfer 9+hours before the transfer was supposed to take place. I saw the message that the

transfer was canceled and that I could not transfer for 7 more days. Now I can not login and when I look the transfer is back

to active. How about fixing this please? I don't know where else to ask for help since I can not login.
Samirane
Eagle Knight
 
Posts: 621
Joined: Jun 08, 2012 18:52

Postby Samirane » Jul 09, 2017 12:25

Cancelling a realm transfer will not stop the 7-day cooldown timer, but will prevent your account from changing realms.


seems that the cooldown is with the "you cant login for some hours" together..
Langsam und stetig ernährt sich das Murmeltier

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JOhnnyFerro
Myrmidon
 
Posts: 114
Joined: Nov 02, 2013 11:27

Postby JOhnnyFerro » Jul 09, 2017 13:11

Thank you for fixing this for me !
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