Unable to login

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Gremon
Warder
 
Posts: 37
Joined: Sep 17, 2013 20:46

Postby Gremon » Feb 24, 2023 01:32

I am currently still logged on. but a lot of people after they have closed their browser somewhere after 19:00 CET today are unable to login to the account / the game. I understand its a google API thing?
I expected a post here. but there isn't one..
Can anybody give more details on the problems they are having?


google login doesn't seem to work
when logging in via email, bad gateway
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Gremon <The Ministry> Alb Excaliber - Gremon <Guardians of Light> Alb Uthgard 2

Gilded
Myrmidon
 
Posts: 81
Joined: May 14, 2016 00:11

Postby Gilded » Feb 24, 2023 03:49

Yep same, can't login.

Click start and get this 15secs later:

Could not fetch login token. Are you logged in? Click on "Manage Account".

JOhnnyFerro
Myrmidon
 
Posts: 109
Joined: Nov 02, 2013 11:27

Postby JOhnnyFerro » Feb 24, 2023 03:57

have google link that shows me play button
now when it play I see
could not fetch login token
are you logged in
click on manage account
can not open manage account

502 Bad Gateway
The server returned an invalid or incomplete response.
Last edited by JOhnnyFerro on Feb 24, 2023 05:44, edited 1 time in total.

User avatar
Ithiggi
Gryphon Knight
 
Posts: 454
Joined: Dec 05, 2008 01:00
Location: Alberta Canada

Postby Ithiggi » Feb 24, 2023 04:59

could not fetch login token
are you logged in
click on manage account
can not open manage account

User avatar
Kessa
Warder
 
Posts: 51
Joined: Jan 14, 2010 01:00

Postby Kessa » Feb 24, 2023 14:40

Same here..... :cry:

Anomie
Myrmidon
 
Posts: 69
Joined: Nov 08, 2017 22:43

Postby Anomie » Feb 24, 2023 16:45

Same 502 Bad Gateway error for me when trying to access https://www2.uthgard.net/account/ , or just 'could not fetch login token' popup when clicking on 'play' or 'account chooser' under the '+' options.
While i often get the latter anyhow, a /dns flush command can usually resolve that. Around the end of last year i began having frequent login issues related to DNS resolution. It had happened occasionally over the years, but lately it's been so common i just automatically flush the cache every time i go LD. Changing DNS providers made no difference. Neither did following the DNS-related suggestions from the browsers i've tried: Opera and Firefox.

So Update: Just tried Chrome again, hoping i might see other info. Both Chrome and Firefox kick me back to https://www2.uthgard.net/account/signin after two-factor identification appears to complete successfully. I've been using Opera more lately, and my game account seems still logged-in to the server on this browser, but i suspect if i logged out and went back to the server login page i'd get the same circle as i'm getting in Chrome and Firefox. (The forum account is different, of course, and needs to be logged-in again periodically... like if i spend too long editing a post i end up losing it because the forum account got logged-out automatically.)

So when i was getting errors last night and today and saw zero server population reported on the start page, i decided to check here.
Both https://downforeveryoneorjustme.com/www ... roto=https
and https://www.isitdownrightnow.com/www2.uthgard.net.html
show uthgard.net to be up, but that's not that helpful since i already knew this. They don't query the /account/ page even though i specified it in my request.

If someone has access to the site's files, a debug.log or error_log might illuminate what's going wrong, according to what i've been reading.

Will continue to update this reply as i can, if i try new things.
Last edited by Anomie on Feb 24, 2023 17:39, edited 1 time in total.
[img]https://uthsig.000webhostapp.com/uthsig.php?myceliumrunning+animists+bawd+rearranger+cowarden+vitamix[/img]

Filters
Gryphon Knight
 
Posts: 253
Joined: May 31, 2013 13:40

Postby Filters » Feb 24, 2023 17:26

Still down ?
Cmon guys we really need someone to give us a little bit of attention !!
there are none so deaf as those who will not hear

User avatar
Romu
Gryphon Knight
 
Posts: 326
Joined: Feb 22, 2017 23:27

Postby Romu » Feb 24, 2023 18:41

Same issue here, cant login and get a 502 bad gateway when i click on Manage Account.

Anomie
Myrmidon
 
Posts: 69
Joined: Nov 08, 2017 22:43

Postby Anomie » Feb 24, 2023 19:46

Maybe someone here knows more about API?

What Gremon said combined with reading the post below makes me think that the problem is with changes made by Google, but i don't know enough about the area to enter useful search terms to educate myself on the subject:

viewtopic.php?f=15&t=47658
[img]https://uthsig.000webhostapp.com/uthsig.php?myceliumrunning+animists+bawd+rearranger+cowarden+vitamix[/img]

bneubck
Guardian
 
Posts: 1
Joined: Oct 29, 2013 21:16

Postby bneubck » Feb 24, 2023 21:48

Really hope this issue can be fixed

golani
Guardian
 
Posts: 3
Joined: Jul 15, 2017 13:53

Postby golani » Feb 24, 2023 21:54

Looks like an issue with uthgard's api - uthgard.net/account/api/userbar
Attachments
userbar.png
API USERBAR.png

Filters
Gryphon Knight
 
Posts: 253
Joined: May 31, 2013 13:40

Postby Filters » Feb 24, 2023 22:11

golani wrote:Looks like an issue with uthgard's api - uthgard.net/account/api/userbar


Can we ask some RU to hack this ****** ? :D
there are none so deaf as those who will not hear

User avatar
Blue
Developer
Developer
 
Posts: 15813
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 25, 2023 01:32

I will check that.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

User avatar
Flidias
Warder
 
Posts: 23
Joined: Aug 20, 2010 00:00

Postby Flidias » Feb 25, 2023 01:55

Thanks Blue

Filters
Gryphon Knight
 
Posts: 253
Joined: May 31, 2013 13:40

Postby Filters » Feb 25, 2023 02:15

Blue wrote:I will check that.


Thx !

Btw the dragon is not repopping can u fix that aswell ? :D
there are none so deaf as those who will not hear

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