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Healys
Guardian
 
Posts: 5
Joined: Oct 14, 2019 17:48

Postby Healys » Oct 14, 2019 18:03

Hi, i created my account two days ago and i played again this morning, but when i came back one hour ago i could'nt logg in.
When i launch the game, it stops to the main DaoC page with the text : Your account has no access to this game and a box tells me check my firewall settings ... that are ok... i even tryed to connect with the FW shutted, but nothing. can u help me ?
thx

Healys
Guardian
 
Posts: 5
Joined: Oct 14, 2019 17:48

Postby Healys » Oct 14, 2019 18:04

here the screenshot
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Healys
Guardian
 
Posts: 5
Joined: Oct 14, 2019 17:48

Postby Healys » Oct 14, 2019 18:55

and i can loggin with another account i just created ...

IamKaia
Myrmidon
 
Posts: 173
Joined: Jun 27, 2019 19:59

Postby IamKaia » Oct 14, 2019 20:46

Hi,

have you made sure to activate your account through the various emails you should have received from uthgard following your account creation?

Healys
Guardian
 
Posts: 5
Joined: Oct 14, 2019 17:48

Postby Healys » Oct 14, 2019 21:33

i think yes, i played for 2 days with it
btw i didn't created it, i had a toon from hib on it i created it long time ago.
i did a realm transfer witch took me 5 minutes.

IamKaia
Myrmidon
 
Posts: 173
Joined: Jun 27, 2019 19:59

Postby IamKaia » Oct 15, 2019 09:50

Healys wrote:i think yes, i played for 2 days with it
btw i didn't created it, i had a toon from hib on it i created it long time ago.
i did a realm transfer witch took me 5 minutes.


I will let others more able to revert then but it seems to me its either one of those two things then:

1. you actually were banned. if your account says good standing now, it may update later, i would ask a dev directly
2. you are under the realm transfer timer, in which case you would find how long you need to wait in your account page

Healys
Guardian
 
Posts: 5
Joined: Oct 14, 2019 17:48

Postby Healys » Oct 15, 2019 18:17

Ok it's back !
i created another account during this time... is there a way to move the character from it to the old one i'll yet play again ?

User avatar
Bunjip
Myrmidon
 
Posts: 110
Joined: Sep 21, 2017 09:30

Postby Bunjip » Oct 16, 2019 10:05

2. Access to the game server and in game behaviour

1. Players are limited to one master account. Thus, ownership of more than one master account is prohibited.


i know u didnt create the 2nd accound with bad intentioins but this might be the reason why they wont do you this favour. :roll:

User avatar
Abydos
Game Master
Game Master
 
Posts: 6836
Joined: Jan 22, 2011 21:14

Postby Abydos » Oct 16, 2019 10:21

happy to check on the first account, please PM me the email and I'll see what I can find.


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