Patcher encountered an unhandled error - PLEASE HELP -

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Elvish
Warder
 
Posts: 7
Joined: Aug 16, 2019 08:03

Postby Elvish » Aug 16, 2019 08:22

I've tried using multiple browsers but it didn't work.

This is when the error occurs.

https://pasteboard.co/IsUYCCA.png

This is the actual error message.

https://pasteboard.co/IsUVfvH.png

Shining
Myrmidon
 
Posts: 68
Joined: Oct 11, 2017 21:21

Postby Shining » Aug 17, 2019 01:07

Maybe its a Firewall problem? Or proxy?
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Abydos
Game Master
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Postby Abydos » Aug 17, 2019 01:28

Welcome. First, please ensure you follow our "How to" https://www2.uthgard.net/howto

You may need to whitelist our tools in your antivirus. As a temporary measure, you can temporarily disable your AV to see if that is interfering.

Elvish
Warder
 
Posts: 7
Joined: Aug 16, 2019 08:03

Postby Elvish » Aug 19, 2019 14:10

I set my vpn to Germany and it worked! Thanks for the feedback guys

Shining
Myrmidon
 
Posts: 68
Joined: Oct 11, 2017 21:21

Postby Shining » Aug 19, 2019 14:33

Welcome :)
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Elvish
Warder
 
Posts: 7
Joined: Aug 16, 2019 08:03

Postby Elvish » Aug 19, 2019 14:40

Oh no! I spoke too soon. The updated completed and now I'm getting a Renderer Creation Failed! error. Any thoughts my friends?

Shining
Myrmidon
 
Posts: 68
Joined: Oct 11, 2017 21:21

Postby Shining » Aug 19, 2019 14:52

Did you installed Daoc from scretch or is this an old long not used Daoc (ut) installation?
Can you check your C:\Users\(current user)\AppData\Roaming\Electronic Arts\Dark Age of Camelot\uth folder and rename your user.dat file? Might be a problem if you have recently changed your graphics card and in your user.dat file is still an entry for your old card. Maybe reinstall direct x could also help. Thats the things i would check first.

Regards
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Elvish
Warder
 
Posts: 7
Joined: Aug 16, 2019 08:03

Postby Elvish » Aug 19, 2019 15:21

It's a new installation. What should I rename the user.dat file?

Shining
Myrmidon
 
Posts: 68
Joined: Oct 11, 2017 21:21

Postby Shining » Aug 19, 2019 15:29

For example user.dat.bak should do it.
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Elvish
Warder
 
Posts: 7
Joined: Aug 16, 2019 08:03

Postby Elvish » Aug 19, 2019 15:39

Renamed. When I start the process while the folder is open, the error occurs exactly when a new user.dat file appears in the folder along side the original that has been renamed.

Shining
Myrmidon
 
Posts: 68
Joined: Oct 11, 2017 21:21

Postby Shining » Aug 19, 2019 15:44

Next step that could help is reinstall direct x and/or your graphics card driver. And you are really sure its a new installation and not a client you used on live/phoenix etc? Just to be sure ^^
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Elvish
Warder
 
Posts: 7
Joined: Aug 16, 2019 08:03

Postby Elvish » Aug 19, 2019 15:56

Positive. I've done both reinstalling direct x and v card drivers and the error persists. This is a real bummer. I was planning my big Uthgard come back! Damn youuuuu world! Thank you so much for your help, but it's officially a bleak situation.

Shining
Myrmidon
 
Posts: 68
Joined: Oct 11, 2017 21:21

Postby Shining » Aug 19, 2019 16:33

Can you tell whats your graphics card? AMD/nvidia?
Try to run dxdiag and check if all options are activated. This kind of error has almost to do with wrong settings in user.dat, graphics driver or direct x. Maybe try out windowed mode in launcher settings here on the website. Im sure that it has something to do with one of these things.
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Abydos
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Postby Abydos » Aug 20, 2019 01:28

If you're running windows 10, windows defender has some features that can block the game. Be sure to whitelist the executables and uth.dll in the game directory or disable the advanced av features.

Elvish
Warder
 
Posts: 7
Joined: Aug 16, 2019 08:03

Postby Elvish » Sep 21, 2019 15:41

Got it sorted fellas, thank you!


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