Problem with Issue Tracker
11 posts
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Hello,
some time ago, my game login was switched from Microsoft to Google, as the Microsoft login is known to no longer work on Uthgard. In this conversion (which has worked properly) my Issuetracker account seems to have been lost. I was no longer able to access my reported issues and do not see them anymore under "my issues". I did not notice this immediately and reported a new bug in the meantime (# 4885). Only this one is displayed under "my issues". When I realized that my old Issuetracker account was lost when my game login was switched, I reported it to Blue. He has obviously changed something, since I can no longer access the issue # 4885 (I would like to reopen it because the bug has occurred again). However, I still can not access my old reported issues. For example, Issue # 4634 was reported by me before the account change, now the creator of this Issues is shown with the name "e9r". None of my characters has that name:) However, when someone answered there recently, I got an email that someone answered my issue. So this old issue seems now to be bound to my account again, but under wrong name AND its not shown under "my issues". So something seems to have gone pretty wrong with my Issue tracker acount. My old, reported Issues are still not bound correctly to my Account (wrong, weird name for opener and not shown under "my issues) but the issue i reported after account switch is also not accessable for me anymore) I told this to Blue per pm, but he has not read his pm for a while it seems. Can this problem be solved somehow? Many Thanks! Excalibur93 Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50 Bevier Friar Lvl 50 Thyrian Wizard Lvl 50 Beldien Theurg Lvl 50 Belmakos Sorcerer Lvl 50 Kalten Scout Lvl 50 Belgaren Infiltrator Lvl 50 Platime Reaver Lvl 34 Belardion Necromancer Lvl 50 Beldaran Mincer Lvl 50 Beldurnik Armsman Lvl 50 Belodur Mercenary Lvl 50 Belordion Cabalist Lvl 50 |
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Bump... Problem still existing. Can someone from the Staff help?
Thank you very much in advance! Greetings Excalibur93 Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50 Bevier Friar Lvl 50 Thyrian Wizard Lvl 50 Beldien Theurg Lvl 50 Belmakos Sorcerer Lvl 50 Kalten Scout Lvl 50 Belgaren Infiltrator Lvl 50 Platime Reaver Lvl 34 Belardion Necromancer Lvl 50 Beldaran Mincer Lvl 50 Beldurnik Armsman Lvl 50 Belodur Mercenary Lvl 50 Belordion Cabalist Lvl 50 |
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Not forgotten. Will be fixed in some time.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later. "It is an inescapable law of nature that the amount of satisfaction one gains from achieving something is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure." Blue says, "you used macro tools or macro keyboard" Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand" [Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????" BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..." |
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Sorry for Bump... but Problem still existing. Can someone from the Staff help?
Thank you very much in advance! Greetings Excalibur93 Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50 Bevier Friar Lvl 50 Thyrian Wizard Lvl 50 Beldien Theurg Lvl 50 Belmakos Sorcerer Lvl 50 Kalten Scout Lvl 50 Belgaren Infiltrator Lvl 50 Platime Reaver Lvl 34 Belardion Necromancer Lvl 50 Beldaran Mincer Lvl 50 Beldurnik Armsman Lvl 50 Belodur Mercenary Lvl 50 Belordion Cabalist Lvl 50 |
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Right, missread. sorry
 Last edited by Shining on Aug 15, 2019 23:51, edited 1 time in total.
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Hello Shining,
thank you for your answer. But it seems youve missread my Problem? My Hotmail Account has been migrated to a Google Account successfully many month ago, that is not the problem. Its just about that my Issue Tracker Account got corrupted or lost in this process and that i cant access my old reported Issues anymore, nor keep track of them or even close them. Blue is aware of that and im just waiting for him or another staff member to restore my Issuetracker Account... thats all  Greetings Excalibur93 Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50 Bevier Friar Lvl 50 Thyrian Wizard Lvl 50 Beldien Theurg Lvl 50 Belmakos Sorcerer Lvl 50 Kalten Scout Lvl 50 Belgaren Infiltrator Lvl 50 Platime Reaver Lvl 34 Belardion Necromancer Lvl 50 Beldaran Mincer Lvl 50 Beldurnik Armsman Lvl 50 Belodur Mercenary Lvl 50 Belordion Cabalist Lvl 50 |
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Bump... Problem still exists.
I have a list of bugs i want to report, would be nice to get this (reporting) done without messing everything up more and more. Any GM willing to help? Thank you in advance! Excalibur93 Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50 Bevier Friar Lvl 50 Thyrian Wizard Lvl 50 Beldien Theurg Lvl 50 Belmakos Sorcerer Lvl 50 Kalten Scout Lvl 50 Belgaren Infiltrator Lvl 50 Platime Reaver Lvl 34 Belardion Necromancer Lvl 50 Beldaran Mincer Lvl 50 Beldurnik Armsman Lvl 50 Belodur Mercenary Lvl 50 Belordion Cabalist Lvl 50 |
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Bump!
Sorry for annoying you all but this problem exists since many month and my list of "to write on Issue Tracker" is growing more and more. So extremely hard to restore my broken Issue Tracker Account? Greetings Excalibur93 Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50 Bevier Friar Lvl 50 Thyrian Wizard Lvl 50 Beldien Theurg Lvl 50 Belmakos Sorcerer Lvl 50 Kalten Scout Lvl 50 Belgaren Infiltrator Lvl 50 Platime Reaver Lvl 34 Belardion Necromancer Lvl 50 Beldaran Mincer Lvl 50 Beldurnik Armsman Lvl 50 Belodur Mercenary Lvl 50 Belordion Cabalist Lvl 50 |
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Perhaps I misunderstood - i thought the issue was you couldnt find old reports linked to your account? Have you tried reporting new ones?
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Hello Abydos,
thank you for your answer! Well the Problem is a bit complicated. Its correct, that i can report new Issues or reply to existing issues, others have opened. Its also correct, that i dont see the list of my old Issues and that all Issues i opened or replied to before the accountmove, are saved under the Account Name "e9r", which obviously never was my Name... it seemed just generated randomly from your system at the point of my move by Blue from Microsoft to Google. The thing is, that i have no insight into the process or the results of the pending repair of this Problem. IDK if Issues that i open or reply to now, will still be under my Account after the fix is done. I dont want to risk loosing my "process log" again. So i wait until and hope for the fix to be done, before i create or reply to Issues... just to keep it simple. I hope i was able to explain my thoughts on that in an understandable fashion Thank you for your help Abydos. Excalibur93 Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50 Bevier Friar Lvl 50 Thyrian Wizard Lvl 50 Beldien Theurg Lvl 50 Belmakos Sorcerer Lvl 50 Kalten Scout Lvl 50 Belgaren Infiltrator Lvl 50 Platime Reaver Lvl 34 Belardion Necromancer Lvl 50 Beldaran Mincer Lvl 50 Beldurnik Armsman Lvl 50 Belodur Mercenary Lvl 50 Belordion Cabalist Lvl 50 |
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In the meantime you can use 'all issues' and look for a keyword this way rather than google search
https://imgur.com/a/uyOv7aE |
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