Guild Problem: Cant remove members

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Skewldya
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Postby Skewldya » Apr 27, 2018 16:28

I am having an issue with my guild in that it is not allowing me to remove members at all. I have tried /gc remove and /gc autoremove and nothing is working. When using the /gc autoremove command a message pops up saying that the person was removed but then they are not. We tried this yesterday with an active member, he removed one of his accounts, we got the message saying that it was removed but then when he relogged on that toon, it was still in guild.

I dont think this is a global thing I just think its maybe the Defiance guild on Alb that is being affected by this. Can we please get some assistance in figuring out what is going on and why the commands arent working?

Thanks.

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Vlalkor
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Postby Vlalkor » Apr 27, 2018 17:12

with /gc autoremove, the person has to log in for the removal to complete.

Skewldya
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Postby Skewldya » Apr 29, 2018 15:56

That isn't working either, we tried it.

What is the command to remove a member from the guild that is offline? I have over 900 people I want to remove and no command is working go do so.

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Abydos
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Postby Abydos » Apr 29, 2018 16:51

Yes, gc autoremove works. You can type /gc for a full list of commands and their syntax.

Skewldya
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Postby Skewldya » Apr 30, 2018 19:03

Abydos,
It is not working. I did /gc autoremove <name> of a member that is active. We got the guild message pop up saying that they had been removed. We had them log back in and he was still in guild.

I understand this may be working for some or most guilds, but for my guild we are bugged. Really need this to be fixed please.

Defiance is the guild, Alb

Skewldya
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Postby Skewldya » May 03, 2018 17:49

So have you Dev's looked into this, we have tested it several times...still not working

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Abydos
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Postby Abydos » May 03, 2018 18:31

Skewldya wrote:So have you Dev's looked into this, we have tested it several times...still not working


Cannot duplicate.

Are you typing in the char name correctly with proper capitalization? it is possible lowercase gives a misleading message of 'success'.

Skewldya
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Postby Skewldya » May 04, 2018 21:22

Yes we (several of us) are typing in the character name correctly. As Ive stated we are getting the "<name> has removed <name> from the guild"

But it is not working, Ive been trying for several months but am just now saying something about it. I think it could possibly have to do with the guild transfership since the original guild leader was banned for cheating, then it was passed down to Bissel and then to me. I know the syntax is correct, and we are getting the correct server response when sending it, but Im telling you it is not working.

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Vlalkor
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Postby Vlalkor » May 05, 2018 04:44

So this person is coming online and talking in guild chat? Or just showing up on /social?

Also, what is the rank of the person you are trying to remove?

Skewldya
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Postby Skewldya » May 10, 2018 15:22

Yes the person that is being removed as a test comes online after we get the successful removal notice and talking in guild chat. Rank is set to the lowest possible rank.

Thus is starting to get very frustrating, I have over 900 toons I want to remove to clean up the guild but I can't do so. The command(s) are not working for any of us, and it is very frustrating that the Devs dont seem to care. I have dealt with this for a long time and have got to the point where it needs to be fixed.

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Vlalkor
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Postby Vlalkor » May 10, 2018 20:46

I'd suggest trying to find one of the devs in IRC, not much a GM can do if this command isnt working for you.

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Trishin
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Postby Trishin » May 10, 2018 21:35

This issue should be fixed on next reboot.
Got any questions? Submit them to me and I will try to get them answered in our grab bag !
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