Can't log in due to "Cannot write to debug.log" error

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leo32
Guardian
 
Posts: 2
Joined: Sep 14, 2017 02:36

Postby leo32 » Sep 15, 2017 03:10

As the subjects indicates, I keep getting this error when I launch the Uthgard Launcher once I sign in. I have uninstalled the game completely and reinstalled 3x's with no help. Checked the permissions of the folders that has the location of the debug.log file (Documents/Electronic Arts/Dark Age of Camelot) and the file is not even present. I even tried to create an ansi file with the name debug.log using notepad in the folder and it does not work. I cleared all my cache and data store on both Explorer and Chrome and they still have the same error. I can log into the game on another computer with no issues but can't login on my primary computer. I have done several computer reboots before uninstall and right after reinstall of the game with no success. Pretty much at a lost. Any help would be great.

leo32
Guardian
 
Posts: 2
Joined: Sep 14, 2017 02:36

Postby leo32 » Sep 15, 2017 03:33

O.K., I have resolved my issue and boy do I feel slow atm. Turns out, the first place I should have looked was the last. My bitdefender Antivirus software was blocking access to the files and folders needed for the Uthgard program to operate. I disabled my bitdefender and the game launched right away. Now to figure out how to make both work at the same time /sigh. Hope this might help someone else in the future. /cheer.

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Abydos
Game Master
Game Master
 
Posts: 6839
Joined: Jan 22, 2011 21:14

Postby Abydos » Sep 15, 2017 05:16



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