Comcast Issues (8/2)

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Skewldya
Warder
 
Posts: 29
Joined: Mar 21, 2017 15:39

Postby Skewldya » Aug 01, 2017 20:23

Can not keep a stable connection to Uthgard on Comcast again. Could you guys really fix this, its getting old.

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Budikah
Phoenix Knight
 
Posts: 1328
Joined: Mar 14, 2010 01:00

Postby Budikah » Aug 01, 2017 21:22

Did you run with WinMTR program to see where in between you and the server the issue is?
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Budikah - Cabalist
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Blue
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Joined: Apr 22, 2005 00:00

Postby Blue » Aug 02, 2017 01:56

Skewldya wrote:Can not keep a stable connection to Uthgard on Comcast again. Could you guys really fix this, its getting old.

Please try to appeal while you are online. If it can be fixed we need the WinMTR from your side and from server to you.
Take a WinMTR with at least 1000 packets.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Jazzmain
Guardian
 
Posts: 2
Joined: May 26, 2017 00:14

Postby Jazzmain » Aug 02, 2017 06:32

same issue as well. Just started about 45min ago. Sometime I can log on but usually only last about 1-2min before LD. All day today though everything was fine, no problems.

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Blue
Developer
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Joined: Apr 22, 2005 00:00

Postby Blue » Aug 02, 2017 11:27

Please send me PM with the exact times when you went LD along with your char name.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Dogmans87
Warder
 
Posts: 13
Joined: Jul 22, 2017 12:05

Postby Dogmans87 » Aug 02, 2017 15:34

Sent you a PM Blue, didn't see a way to add an attachment in the PM though so I don't know how to send you my winMTR file. Just LD'd again on Ethiel. 8:33am CST (U.S.). Seems to be happening every few minutes now. Have really big lag spikes, delay of 2-5 seconds, or just linkdead.

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Gil
Alerion Knight
 
Posts: 2061
Joined: Jan 06, 2010 01:00
Location: Denmark

Postby Gil » Aug 02, 2017 17:14

Dogmans87 wrote:Sent you a PM Blue, didn't see a way to add an attachment in the PM though so I don't know how to send you my winMTR file. Just LD'd again on Ethiel. 8:33am CST (U.S.). Seems to be happening every few minutes now. Have really big lag spikes, delay of 2-5 seconds, or just linkdead.

You can just attach your WinMTR results here in this thread:
1. Run WinMTR to server.uthgard.net
2. Allow it to run for minimum 1000 packets [NOTE] I stopped after 540 packets as I have zero packet loss
3. Copy text to clipboard
4. Paste clipboard here

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| homebox - 0 | 540 | 540 | 2 | 6 | 91 | 27 |
| xe-5-1-0-1104.vbrnqe11.dk.ip.tdc.net - 0 | 540 | 540 | 22 | 28 | 118 | 24 |
| ae0-0.stkm4nqp7.se.ip.tdc.net - 0 | 540 | 540 | 32 | 37 | 120 | 33 |
| ae0-406.sth10.core-backbone.com - 0 | 540 | 540 | 32 | 38 | 123 | 51 |
| ae6-2011.nbg40.core-backbone.com - 0 | 540 | 540 | 52 | 58 | 152 | 56 |
| core-backbone-100g-nbg.hetzner.de - 0 | 540 | 540 | 47 | 52 | 175 | 48 |
| core12.nbg1.hetzner.com - 0 | 540 | 540 | 44 | 49 | 141 | 74 |
| core22.fsn1.hetzner.com - 0 | 540 | 540 | 47 | 53 | 141 | 50 |
| ex9k2.rz14.hetzner.de - 0 | 540 | 540 | 46 | 52 | 180 | 75 |
|static.53.115.4.46.clients.your-server.de - 0 | 540 | 540 | 46 | 51 | 149 | 48 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Gil DaTroll - Merlin Zerker | MacDeath - Uth1 Armsman | Gil - Uth2 Zerker | Macdeath - Uth2 Armsman
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Blue
Developer
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Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Aug 02, 2017 17:18

Dogmans reported its fixed now. We will see. I created a support ticket with his MTR dump.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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Budikah
Phoenix Knight
 
Posts: 1328
Joined: Mar 14, 2010 01:00

Postby Budikah » Aug 03, 2017 02:01

As for ways to get Blue the data...

Copy and paste.

Or...

Take a screenshot of it, upload to Imgur or something and send him the link that way formatting doesn't get all funky.
Satanic Panic - Cleric
Budikah - Cabalist
Leader of Primordial Guild / Alliance
Primordial Discord ---> https://discord.gg/Fa85ptj

BumblesZERG
Myrmidon
 
Posts: 102
Joined: May 17, 2016 03:53

Postby BumblesZERG » Aug 03, 2017 19:28

I have been getting severe packet loss for 2 days now and going LD all the time. Basically have stopped trying to play. And yep I have Comcast.
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Uthgard 2.0
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Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Aug 04, 2017 22:49

Support responded they can't find any problem anymore. This is in line with Dogmans feedback.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."


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