Can't connect to Uthgard

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DankGankTheTank
Warder
 
Posts: 40
Joined: Dec 11, 2016 19:33

Postby DankGankTheTank » Jul 26, 2017 10:42

Every time I hit the Play! button I get an error message that says

Failed to contact authentication server

Could not connect to the authentication server. Please check your firewall settings.

(error: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond)

----

I checked my firewall settings and Uthgard is allowed through the firewall.

What can I do?

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Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Jul 26, 2017 12:18

Try to switch the firewall off completely to check if its the cause.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

DankGankTheTank
Warder
 
Posts: 40
Joined: Dec 11, 2016 19:33

Postby DankGankTheTank » Jul 26, 2017 13:25

Thanks for your response. I turned the firewall off completely but I still get the same message.

I also noticed I couldn't log into WoW either. Websites work fine tho. I just moved into a new building and I've been having these problems. Could it be related to my building's wireless?

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Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Jul 26, 2017 16:37

Sure you don't have some proxy inbetween?
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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Gil
Alerion Knight
 
Posts: 2061
Joined: Jan 06, 2010 01:00
Location: Denmark

Postby Gil » Jul 26, 2017 17:05

DankGankTheTank wrote:Thanks for your response. I turned the firewall off completely but I still get the same message.

I also noticed I couldn't log into WoW either. Websites work fine tho. I just moved into a new building and I've been having these problems. Could it be related to my building's wireless?

Wireless does make it much harder. Do you have an option to connect via a cable to the router?
Gil DaTroll - Merlin Zerker | MacDeath - Uth1 Armsman | Gil - Uth2 Zerker | Macdeath - Uth2 Armsman
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Antti
Warder
 
Posts: 9
Joined: Jul 09, 2017 17:20

Postby Antti » Jul 27, 2017 02:34

I just started getting this issue as well, "could not check for launcher updates" repeatedly


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DankGankTheTank
Warder
 
Posts: 40
Joined: Dec 11, 2016 19:33

Postby DankGankTheTank » Jul 31, 2017 23:05

using a cable to connect instead of wifi fixed the problem


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