account is temporarily suspendedand my account says its in g

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Grammaton
Warder
 
Posts: 8
Joined: Jun 12, 2017 02:58

Postby Grammaton » Jun 12, 2017 03:38

hello, I was playing a bit ago and I went LD. now whenI try to login it says account is temporarily suspended. I have not received an email and my account says its in good standings when I go to manage account can u please help

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Gil
Alerion Knight
 
Posts: 2061
Joined: Jan 06, 2010 01:00
Location: Denmark

Postby Gil » Jun 12, 2017 14:45

After an LD you need to wait a couple minutes before attempting to relog. Or you can use task manager to kill Uth.dll sooner.

The game thinks you're attempting to login two copies of Uthgard and that's not allowed.
Last edited by Gil on Jun 12, 2017 17:37, edited 1 time in total.
Gil DaTroll - Merlin Zerker | MacDeath - Uth1 Armsman | Gil - Uth2 Zerker | Macdeath - Uth2 Armsman
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Genjiro
Developer
Developer
 
Posts: 1545
Joined: Jun 09, 2016 21:26

Postby Genjiro » Jun 12, 2017 17:18

The LD will not prompt you the "suspended" message when trying to start the game.
It will tell you that you "cannot launch multiple version".

As for the suspension, please contact me or any GM in IRC directly.
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Coloured text represents my personal opinion and is not associated with Uthgard Staff nor is it an official statement.

Grammaton
Warder
 
Posts: 8
Joined: Jun 12, 2017 02:58

Postby Grammaton » Jun 13, 2017 23:55

I have tried reaching out to all the GMs during my normal play time 10pm est. would it be possible for you to PM me about my account? Grammaton Cleric


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