Serious network issue.

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Celeny
Warder
 
Posts: 60
Joined: Jun 07, 2017 07:06

Postby Celeny » Jun 07, 2017 07:10

Uthgard is having serious network issues, me and quite a few other friends literally can't stay connected for 30s before link deading instantly. I do not know what you guys did in the past 2 days but it has completely made the game unplayable for A LOT of people. Please if there is any info, I'd like to know!

Here's a tracert:
https://pastebin. com/ LiwE4tgY

As you can see it's not something on my end as I get there perfectly fine, it's Uthgards end dropping the token or connection for no reason.

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Genjiro
Developer
Developer
 
Posts: 1545
Joined: Jun 09, 2016 21:26

Postby Genjiro » Jun 07, 2017 15:58

I guess you and your friends play from the US?
Routing from parts of the US to Europe had some issues the past view days.

Sadly, there is nothing we can do about routing.
If you see in a tracert that the problem is on our ISPs (Hetzners) end, please contact Blue and provide
WinMRR results as described here: viewtopic.php?f=15&t=42170 by Blue.
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Coloured text represents my personal opinion and is not associated with Uthgard Staff nor is it an official statement.

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Gil
Alerion Knight
 
Posts: 2061
Joined: Jan 06, 2010 01:00
Location: Denmark

Postby Gil » Jun 08, 2017 09:34

Genjiro wrote:I guess you and your friends play from the US?
Routing from parts of the US to Europe had some issues the past view days.

Sadly, there is nothing we can do about routing.
If you see in a tracert that the problem is on our ISPs (Hetzners) end, please contact Blue and provide
WinMRR results as described here: viewtopic.php?f=15&t=42170 by Blue.

We had many players going LD last night in our Alliance RvR BG. One from Sweden and one from Denmark at the same moment. Our Alliance mates from North America were also going LD frequently.

At the time, the server hadn't been restarted for 8 Days plus 12 hours. I suspect some internal queues had gotten too badly messed up. A planned reboot every couple of days would help.
Gil DaTroll - Merlin Zerker | MacDeath - Uth1 Armsman | Gil - Uth2 Zerker | Macdeath - Uth2 Armsman
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danteafk
Gryphon Knight
 
Posts: 255
Joined: Dec 09, 2009 01:00

Postby danteafk » Jun 08, 2017 21:44

Very bad lag, lagspikes and LD's today...


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