Duplicate Account with same adress mail

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Esmeril
Guardian
 
Posts: 6
Joined: Apr 02, 2008 00:00

Postby Esmeril » Feb 27, 2017 18:18

Friday, after disappearing the play button I was in the manage account. My account had disappeared, I recreated an account with the same email address.
After my characters disappeared, I am well connected to the same email address, but I have no more characters, and GM tell me that my characters are well. But for me the account is empty someone would have a solution?

Sincerely Jeiri

User avatar
Cirdan
Eagle Knight
 
Posts: 527
Joined: May 19, 2016 22:48

Postby Cirdan » Feb 27, 2017 18:25

Most likely you just logged in with a different email by mistake. So please first try to log out and log in with the correct email.

If you can't remember what email you used, log into the game on this new blank account and make a /appeal.

User avatar
Esmeril
Guardian
 
Posts: 6
Joined: Apr 02, 2008 00:00

Postby Esmeril » Feb 27, 2017 18:41

I PM Blue and Nayru and its the same mail :(

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Feb 27, 2017 18:53

Your case is special. You login with same email from two different ID-providers.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

User avatar
Esmeril
Guardian
 
Posts: 6
Joined: Apr 02, 2008 00:00

Postby Esmeril » Feb 27, 2017 19:07

I'm Special :( Thx a lot for fast answer


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