Suddenly get dropped from Queue - Error Message Attached

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Weezull
Guardian
 
Posts: 2
Joined: Jan 26, 2017 20:38

Postby Weezull » Jan 26, 2017 20:52

Lately I've been having this problem with the queue. Usually it happens 45-90 minutes in. Note that this problem only occurs with the queue; after I connect I can play for hours with no LD issues at all.

The connection to the authentication server was terminated prematurely. Please check your firewall settings.

(error: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond)


This has happened to me a few times. I've checked firewall/internet settings and Uthgard is allowed/whitelisted everywhere. If anybody has a solution, please let me know. Thanks.
Morffeine
Guardian
 
Posts: 6
Joined: May 08, 2016 02:02

Postby Morffeine » Jan 26, 2017 21:52

thats the same message ive been getting
Bererez
Warder
 
Posts: 8
Joined: Jul 05, 2016 23:47

Postby Bererez » Jan 27, 2017 00:34

This is the same error I'm getting. At least the queue window is not just disappearing, I guess?

Nothing on my end has changed.
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Gil
Alerion Knight
 
Posts: 2061
Joined: Jan 06, 2010 01:00
Location: Denmark

Postby Gil » Jan 27, 2017 01:03

That's almost always network issues. Do tracert server.uthgard.net and see where your issue is. Then you can contact your ISP to resolve the issue. Another cause can be at your PC if you use WiFi that will often cause jitter. Connect to your router with a cable.
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