Load Screen Fail

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Reiounis
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Postby Reiounis » Nov 11, 2016 00:10

I just installed the client and it gets to the loading screen, when the loading bar reaches full, the game crashes and sends me back to the desktop with no error message or anything, it just cancels out. any input would be great, looking forward to playing the game again

Thanks!

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Genjiro
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Postby Genjiro » Nov 11, 2016 01:57

Greetings Reiounis,

could you please try to answer some questions so I might figure out whats going on:

Did you install the DAoC client and the Uthgard Launcher?
Did you start the game from the Uthgard website (Play button)?
Did the Launcher patch your client successfully?
When the game launches, do you see "Connecting to Uthgard..." in the top left corner?
Do you use any custom UI? If so, please delete the "custom" folder in $CLIENT\ui then try logging in again. Maybe the custom UI is broken/outdated.

Thanks!
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Reiounis
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Posts: 8
Joined: Nov 03, 2012 00:34

Postby Reiounis » Nov 11, 2016 02:01

Wow! thank you for quick response!

No, I haven't downloaded any addons for the game
I have in fact downloaded the launcher and the game client
As far as I can tell it did patch successfully, I never got any indication saying otherwise
And yes, I do see "Connecting to Uthgard" in the top left.

I do apologize as the information I can give you doesn't seem to narrow it down :/ everything works fine right up to the point where it finishes loading where it SHOULD take me to the realm selection then bam! Right back to the desktop

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Genjiro
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Postby Genjiro » Nov 11, 2016 02:18

Thanks for clarifying my questions.

Did you create your account today?
Was your first login in the past 6 hours?

If you want please PM your clients log files. Maybe I can see something.
Those logs should be in Documents\Electronic Arts\Dark Age of Camelot\*.log
You could upload the contents to http://pastebin.com/ and add those URLs to the PM.
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Coloured text represents my personal opinion and is not associated with Uthgard Staff nor is it an official statement.

Reiounis
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Joined: Nov 03, 2012 00:34

Postby Reiounis » Nov 11, 2016 02:31

I apologize I'm not clear on how to use this but I'll play around with it if this doesn't help the situation...

I created the account probably just over 6 hours ago by now.

When I open the file that you described this is what I see... (by file name)

These file names are under my Documents - Electronic Arts - Dark Age of Camelot

animnode.log
chat_buffers.tmp
critical.log
debug.log
frame.txt
ui.log
world.log

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Genjiro
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Postby Genjiro » Nov 11, 2016 02:38

Yes, please follow these steps:

1) open one of those files at a time
2) ctrl+a
3) ctrl+c
4) open http://pastebin.com/
5) ctrl+v in the "New Paste" box
6) change option "Paste Exposure" to: Unlisted
7) type the file name in "Paste Name / Title"
8) click "Create New Paste"
9) copy URL into PM
10) repeat from 1) until you have no log file left
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Coloured text represents my personal opinion and is not associated with Uthgard Staff nor is it an official statement.

Reiounis
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Posts: 8
Joined: Nov 03, 2012 00:34

Postby Reiounis » Nov 11, 2016 02:48

I dont know why but its not letting me paste there, all i can do in there is retype the file name, i've no idea why, copy and paste is simple...

was there something in particular you were gonna try looking for? maybe i can find it.

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Genjiro
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Postby Genjiro » Nov 11, 2016 03:04

Just tryed with one of my client log files -> I see no issue copy and pasting the content of debug.log
Please try again.
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Coloured text represents my personal opinion and is not associated with Uthgard Staff nor is it an official statement.

Reiounis
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Posts: 8
Joined: Nov 03, 2012 00:34

Postby Reiounis » Nov 11, 2016 03:14

Okay, I believe I successfully copied that log, I think I was misunderstanding, apologies... The username is under Reiounis on the site

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Genjiro
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Postby Genjiro » Nov 11, 2016 03:19

As I said before, please PM me the pastebin URLs you just created.
Looks like this: http://pastebin.com/ikvYzksD
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Coloured text represents my personal opinion and is not associated with Uthgard Staff nor is it an official statement.

Reiounis
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Posts: 8
Joined: Nov 03, 2012 00:34

Postby Reiounis » Nov 11, 2016 03:28


Reiounis
Warder
 
Posts: 8
Joined: Nov 03, 2012 00:34

Postby Reiounis » Nov 11, 2016 03:29

SO sorry im being a pain about this... do you want me to rinse and repeat for the other files as well?

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Genjiro
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Postby Genjiro » Nov 11, 2016 03:32

Please read the 10 step post above.
Can't help you otherwise.
News || Getting Started || Rules || Issue Tracker
Coloured text represents my personal opinion and is not associated with Uthgard Staff nor is it an official statement.

Reiounis
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Posts: 8
Joined: Nov 03, 2012 00:34

Postby Reiounis » Nov 11, 2016 03:38

http://pastebin.com/JhcK1aHs[url][/url]

http://pastebin.com/XwUYqPxJ

frame.txt... file is blank

http://pastebin.com/nJTU4Ap2

http://pastebin.com/Z20p6MQi

these are all the other log files minus the debug, which i previously posted

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Blue
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Postby Blue » Nov 11, 2016 03:41

The issue is known and will be fixed on next reboot in some minutes.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."


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