Hi,

First of all i'm brand new to the server, and only joined last night. The installation procedure was easy enough and I managed to get connected to the server and playing for the evening. No lag, no loss, no issues.

Now today, the game is refusing to launch through the browser button. I've tried both the play button, and uthgard.exe and it will either time out launching (3.7mb ram usage in task manager) and eventually pop up an error:

----
Update Check Failed

Could not check for launcher updates
The operation has timed out
------

Hitting cancel just exits and pops up another webpage with that damn play button again.

Sometimes it will get past this point (sometimes with cancel, but not always), and I get the uthgard splash, and then Checking for Repositories (9.472mb in TM) and it will also complain and quit.

Once in every twenty tries it manages to get the client started, but I get the blank char select screen with top button text/bottom button text in the char slots.

Repeatedly forcing kill process and restarting gets different errors, all timeouts. I checked my ping and tracert to the servers and they're fine. All i can think of is there's just the tiniest bit more lag now than last night, and it's too much for the patcher and authentication to handle. Connecting from Melbourne, Australia.

I've uninstalled the launcher and trying to run it for the first time now, but naturally failing. I'll probably try again later, but it might get troublesome if this problem is going to persist through no aparrent fault at my end.

Welcoming any suggestions, thanks.

Edit: I should also mention that i've added both processes to windows firewall, even though it worked fine previously

Sounds like you're having network issues (packet loss?)

really nasty packetloss aparrently, and elusive that repeated traces didn't pick up

logged in fine today, meh.

edit: also when i was playing yesterday during the logon issues, people's movements in game were fine, and the perf meter was fine, so i don't know. Sounds like packetloss, but wasnt?

I didn't see this thread and made another one but I am having exactly the same issue. I also can't get uthgard.org to even load and when I run a tracert to uthgard.org, it's looks fine. Scratching my head here.

Here is a copy of my Pingplotter results to uthgard.org:

Host Information
1, -------------- ,192.168.0.1
2,,-
3,ten0-0-0-3.orld20-ser2.bhn.net,72.31.194.224
4,ten0-5-0-5.orld31-car2.bhn.net,72.31.193.122
5,72-31-220-138.net.bhntampa.com,72.31.220.138
6,hun0-3-0-7.ORLD71-cbr1.bhn.net,72.31.220.238
7, -------------- ,4.68.70.153
8,ae-3-80.edge7.Frankfurt1.Level3.net,4.69.154.139
9,ae-3-80.edge7.Frankfurt1.Level3.net,4.69.154.139
10, -------------- ,195.16.162.254
11,core11.hetzner.de,213.239.203.137
12,core23.hetzner.de,213.239.245.226
13,ex9k2.rz17.hetzner.de,213.239.229.18
14,cnode18.14.cpool.your-server.de,136.243.181.194
15,,-
16,uthgard.org,138.201.93.202

Sample Information
"6/5/2016 7:36:12 AM",7,*,12,22,21,21,61,127,140,160,139,150,148,147,*,155
"6/5/2016 7:36:27 AM",4,*,11,20,21,22,46,131,130,150,139,139,148,147,*,144
"6/5/2016 7:36:42 AM",3,*,15,30,31,63,43,140,139,158,147,148,147,147,*,143
"6/5/2016 7:36:57 AM",4,*,22,23,24,24,34,134,132,148,132,142,142,150,*,144
"6/5/2016 7:37:12 AM",7,*,16,25,30,26,36,135,136,155,135,231,192,150,*,147
"6/5/2016 7:37:27 AM",2,*,10,21,31,29,30,150,139,188,145,146,147,146,*,142
"6/5/2016 7:37:42 AM",4,*,14,14,25,22,31,131,131,200,139,149,152,147,*,145
"6/5/2016 7:37:43 AM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A
"6/5/2016 7:37:44 AM",N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A,N/A
"6/5/2016 7:37:58 AM",9,*,17,26,25,25,33,133,128,152,142,142,142,141,*,150

That second to last hop that shows 100% packet loss (indicated by the *) shows in tracert as uthgard.org as well and it can be pinged by tracert but in Pingplotter it's timing out. I watched as Pingplotter was running and every now and then a packet would get through but they were few and far between.

Happening again here too, playing the game is fine with no lag whatsoever. No jerkiness of other characters to indicate packetloss. But cannot connect to uthgard websites, or login with the launcher. Insane timeouts

Have a friend connecting from .au also having issues with it. Seems to start about 2 hours earlier than this post.

I am also having this problem, I have played fine for weeks and all of a sudden I can't connect to the Start Page or the Uthgard Launcher.
I open and go to other websites perfectly fine w/o any trouble.

Its impossible connect. Page is down. And launcher is inabled now.

Webserver had issues; more here -> viewtopic.php?f=15&t=37209&start=30