Problem with Uthgard Launcher

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Excalibur93
Myrmidon
 
Posts: 147
Joined: Jun 20, 2011 00:31

Postby Excalibur93 » May 06, 2016 10:05

Hi,

after creating the Masteraccount, i downloaded the Uthgard Launcher. I launched it, went to the "Login flow" and entered my token. After that i clicked "continue"... and nothing happens.

Image

The Screen stays as it is, i cant close it, cant move it on my Monitor... it has just "hang up". No errormessage or anything else and i need the taskmanager to force the launcher to close.

I tried reinstalling the launcher, tried it on Windows Administrator-account as on normal account, nothing helps.

System is Windows 10, all updates installed. No Antivirus Software installed beside Windows Defender, no Firewall installed beside Windows Firewall. Network has a AVM Fritzbox 7490 Router.

Can you please help? Thank you very much!
Excalibur93
Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50
Bevier Friar Lvl 50
Thyrian Wizard Lvl 50
Beldien Theurg Lvl 50
Belmakos Sorcerer Lvl 50
Kalten Scout Lvl 50
Belgaren Infiltrator Lvl 50
Platime Reaver Lvl 34
Belardion Necromancer Lvl 50
Beldaran Mincer Lvl 50
Beldurnik Armsman Lvl 50
Belodur Mercenary Lvl 50
Belordion Cabalist Lvl 50

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Jarqo
Eagle Knight
 
Posts: 565
Joined: Jul 09, 2012 16:02
Location: Uthgard,Hibernia

Postby Jarqo » May 06, 2016 10:40

Did you set your game path location before hit [connect] ?
Best Sniper Ranger on Uthgard since 2007.
Looking for maps? Try http://jarqo91.wix.com/daoccamps

Excalibur93
Myrmidon
 
Posts: 147
Joined: Jun 20, 2011 00:31

Postby Excalibur93 » May 06, 2016 10:51

Hi,

yes i did. Just forgot to write this here. Original game Client was downloaded and patched, camelot.exe path entered into settings of launcher.

Excalibur93
Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50
Bevier Friar Lvl 50
Thyrian Wizard Lvl 50
Beldien Theurg Lvl 50
Belmakos Sorcerer Lvl 50
Kalten Scout Lvl 50
Belgaren Infiltrator Lvl 50
Platime Reaver Lvl 34
Belardion Necromancer Lvl 50
Beldaran Mincer Lvl 50
Beldurnik Armsman Lvl 50
Belodur Mercenary Lvl 50
Belordion Cabalist Lvl 50

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Jarqo
Eagle Knight
 
Posts: 565
Joined: Jul 09, 2012 16:02
Location: Uthgard,Hibernia

Postby Jarqo » May 06, 2016 10:53

Excalibur93 wrote:Hi,

yes i did. Just forgot to write this here. Original game Client was downloaded and patched, camelot.exe path entered into settings of launcher.

Excalibur93

Sorry then, i'm out of ideas.
Best Sniper Ranger on Uthgard since 2007.
Looking for maps? Try http://jarqo91.wix.com/daoccamps

spot112
Guardian
 
Posts: 3
Joined: May 06, 2016 14:26

Postby spot112 » May 06, 2016 14:29

Hi!

just a guess, try to install the launcher inside of daoc installation path
had no problems at all doing so

greetz

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TheKrokodil
Alerion Knight
 
Posts: 2126
Joined: Jan 11, 2005 01:00

Postby TheKrokodil » May 06, 2016 15:39

Not much happens in that code path except making sure you entered a correct token, and closing the form. Can you try...

(a) rebooting
(b) make sure you have .NET 4.6 installed
(c) there is nothing in your network setup preventing you from connecting to Uthgard, because that is pretty much the next step
Be nice. :)

Excalibur93
Myrmidon
 
Posts: 147
Joined: Jun 20, 2011 00:31

Postby Excalibur93 » May 07, 2016 00:31

Hi,

thanks for your replay TheKrokodil!

(a) I tried several reboots, did not help

(b) .NET 4.6.1 is installed

(c) i tried running Uthgard Launcher from a different PC in my Network (also Win 10 with all updates installed, only with Windows Defender and Windows Firewall, no other Securityproducts installed) and ran into the same problem. I also tried the Uthgard Launcher on both PC with a different Masteraccounttoken (the one my Wife ownes)... problem stays the same. Login-Flow Window freezes after entering token and pressing "continue" on both PC.

So maybe there is a problem with my network? Beside that problem with the Uthgard Launcher i have no other (known)problems with my network. All working fine... Internet conection is DSL with 50.000 mbit/s and very stable (middle of Germany). All PC in my network have fixed IP-Adresses with no known Problems, all PC can see each other in the Network and have internetaccess. The Router (AVM Fritzbox 7490) is just a month old and works fine, Firmware is up to date 06.51). UPnP is active.

Edit: btw, i tried it with Windows Firewall deactivated. Problem stays the same.

Any suggestions? Maybe some ports that i need to open in the router manually? Thank you very much for your help!
Excalibur93
Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50
Bevier Friar Lvl 50
Thyrian Wizard Lvl 50
Beldien Theurg Lvl 50
Belmakos Sorcerer Lvl 50
Kalten Scout Lvl 50
Belgaren Infiltrator Lvl 50
Platime Reaver Lvl 34
Belardion Necromancer Lvl 50
Beldaran Mincer Lvl 50
Beldurnik Armsman Lvl 50
Belodur Mercenary Lvl 50
Belordion Cabalist Lvl 50

cheese01551
Gryphon Knight
 
Posts: 232
Joined: Aug 19, 2015 20:47

Postby cheese01551 » May 07, 2016 02:37

i have the same problem and have tried on 3 different pcs

all are up to date with framework

my other thread was closed.

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TheKrokodil
Alerion Knight
 
Posts: 2126
Joined: Jan 11, 2005 01:00

Postby TheKrokodil » May 07, 2016 05:00

Can you try opening TCP ports 10300 to 10310? (or, if you have to add each port individually, try 10300, 10301, and 10310)
Be nice. :)

Excalibur93
Myrmidon
 
Posts: 147
Joined: Jun 20, 2011 00:31

Postby Excalibur93 » May 07, 2016 11:27

Hi,

i opened and forwarded the TCP Ports 10300 to 10310 to my PC. No difference, problem stays the same. Launcher freezes on Loginflow Window...

Greetings
Excalibur93
Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50
Bevier Friar Lvl 50
Thyrian Wizard Lvl 50
Beldien Theurg Lvl 50
Belmakos Sorcerer Lvl 50
Kalten Scout Lvl 50
Belgaren Infiltrator Lvl 50
Platime Reaver Lvl 34
Belardion Necromancer Lvl 50
Beldaran Mincer Lvl 50
Beldurnik Armsman Lvl 50
Belodur Mercenary Lvl 50
Belordion Cabalist Lvl 50

Souptime
Guardian
 
Posts: 3
Joined: May 07, 2016 13:57

Postby Souptime » May 07, 2016 13:58

Exactly same issue, any answer?

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Nayru
Developer
Developer
 
Posts: 8834
Joined: Jan 08, 2007 01:00

Postby Nayru » May 07, 2016 14:56

Maybe your antivirus prevents the connection?

Souptime
Guardian
 
Posts: 3
Joined: May 07, 2016 13:57

Postby Souptime » May 07, 2016 15:10

Have added everything to do with Camelot/Uthgard as an exception. I have also switched off Anti virus completely, still the same, hangs after entering login token.

Have done all previous actions in this thread.

Excalibur93
Myrmidon
 
Posts: 147
Joined: Jun 20, 2011 00:31

Postby Excalibur93 » May 07, 2016 19:04

Nayru wrote:Maybe your antivirus prevents the connection?


Hi,

Anti-Virus (Windows Defender) disabled, Firewall (Windows-Firewall) disabled. Same Problem, freeze on Login-Flow Window.

Grettings
Excalibur93
Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50
Bevier Friar Lvl 50
Thyrian Wizard Lvl 50
Beldien Theurg Lvl 50
Belmakos Sorcerer Lvl 50
Kalten Scout Lvl 50
Belgaren Infiltrator Lvl 50
Platime Reaver Lvl 34
Belardion Necromancer Lvl 50
Beldaran Mincer Lvl 50
Beldurnik Armsman Lvl 50
Belodur Mercenary Lvl 50
Belordion Cabalist Lvl 50

Excalibur93
Myrmidon
 
Posts: 147
Joined: Jun 20, 2011 00:31

Postby Excalibur93 » May 08, 2016 00:51

Hi,

with the hint from cad in this thread:

http://www.uthgard.net/forum/viewtopic.php?f=15&t=36461

i found the solution for my poblem! Copy and paste the token handish into the launcher and DONT use the "copy token to clipboard" button. Using the copy button Forces the launcher to freeze in Login-Flow Window. copy handish works for me, the launcher does not freeze anymore.

Thanks all for your help!
Excalibur93
Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50
Bevier Friar Lvl 50
Thyrian Wizard Lvl 50
Beldien Theurg Lvl 50
Belmakos Sorcerer Lvl 50
Kalten Scout Lvl 50
Belgaren Infiltrator Lvl 50
Platime Reaver Lvl 34
Belardion Necromancer Lvl 50
Beldaran Mincer Lvl 50
Beldurnik Armsman Lvl 50
Belodur Mercenary Lvl 50
Belordion Cabalist Lvl 50

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