error accesing account

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feanort
Myrmidon
 
Posts: 93
Joined: Mar 18, 2007 01:00

Postby feanort » Dec 13, 2013 17:35

i have daoc portal v2.8c NET 3.5 /4.5 game dll 1.109 or 1.113 and can´t connect

please help me!

(Error Accessing User Account)

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Blue
Developer
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Joined: Apr 22, 2005 00:00

Postby Blue » Dec 13, 2013 23:44

I see an error in the logs but unfortunately not enough information to track it down. So it can take another reboot to find the reason. Make sure TCP ports 10300-10310 and UDP port 10400 are open in your firewall.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

marketosanchez@gmail.com
Guardian
 
Posts: 6
Joined: Dec 14, 2013 14:26

Postby marketosanchez@gmail.com » Dec 14, 2013 14:34

That's exactly whats is happend to me right now . I took a break for some weeks cause had to study for exams. Now i came back to game and cant logg in cause its say exactlye the same: Error Accesing User Account. Im runnung with 1.109 version! Need to fix or some help for this. I will check ports anyways and will tell you !

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Tolwyn
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Postby Tolwyn » Dec 15, 2013 11:29

yes... did something change in the last few days? I get the same message... been playin here for years. ports open.

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Blue
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Joined: Apr 22, 2005 00:00

Postby Blue » Dec 15, 2013 19:10

You could also try to update to live and let DAoCPortal patch back to 1.113. Could work if you use 1.109.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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Tolwyn
Warder
 
Posts: 23
Joined: Jan 29, 2007 01:00

Postby Tolwyn » Dec 15, 2013 19:48

I was just ongame few days ago ( or less)... I didn't notice any reports of upgrades/downgrades or any changes.

I am really not too sure on what to do next... do I remove my game.dll and try to patch thru live? I have surfed to daocportal website but I keep getting a red popup box telling me (daocportal setup file are missing, try another file)!???

Is there a sticky somewhere to refresh my memory ...or will I have to reinstall from scratch?

marketosanchez@gmail.com
Guardian
 
Posts: 6
Joined: Dec 14, 2013 14:26

Postby marketosanchez@gmail.com » Dec 16, 2013 00:42

Hi , ports are open and everything is already patched. But still cant logg in the game. Thats really frustating cause now its my holydays time and cant play with my friends. If anyone knows or find any solution plz tell me. Thx

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Tolwyn
Warder
 
Posts: 23
Joined: Jan 29, 2007 01:00

Postby Tolwyn » Dec 16, 2013 10:34

I resolved my issue(s)

I was running the 1.109 version from a "Mythic" folder in my root C: drive on a new windows7 comp. ( even though I still have the problem on XP-home and vista comps - they all have the same folder, I have been using it for years on Uth, which is my original mythic folder from live when it came out).

I finally broke down and installed the game again using the "Downloads" page here and the Dawn of Light site. It loaded up, patched, fixes... and back in the game with ver. 1.113... I think?

I still kept the old folder.... so I am now being lazy, trying to find out where my 'old icon' zip file is - :).. heh, I am partial to the classic 'look'.

I hope fearn and sanchez resolve the issue also. If you guys do something that fixes it, please post results;)!?

Thanks Blue for replying so promptly -
<two thumbs up>

marketosanchez@gmail.com
Guardian
 
Posts: 6
Joined: Dec 14, 2013 14:26

Postby marketosanchez@gmail.com » Dec 16, 2013 13:11

Ok Tolwyn. I will try to get new Daoc from donwloads and try if it works. Thx a lot for that info. I will tell ya if it finally works :)

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Blue
Developer
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Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Dec 16, 2013 14:09

Should be enough to start camelot.exe and let it patch. Then connect with DAoCPortal 2.8c. Hope it works.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

marketosanchez@gmail.com
Guardian
 
Posts: 6
Joined: Dec 14, 2013 14:26

Postby marketosanchez@gmail.com » Dec 16, 2013 17:11

Hi again . I donwloaded a new daoc client from this website. Run the patcher and full upgrade the new client . Whem i tried to set the new client on DaoCPortal it says that the client info is invalid and cant connect to the server. I really dont know what to do. My old client dont works saying that Error Accesing Account and the new client seems invalid and it was donwloaded from here.. This is beeing really frustate.

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Dec 16, 2013 17:22

http://uthgard.net/howtoconnect

Make sure you follow the guide to the word. Worked for everyone so far.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

marketosanchez@gmail.com
Guardian
 
Posts: 6
Joined: Dec 14, 2013 14:26

Postby marketosanchez@gmail.com » Dec 16, 2013 23:47

I made evrything step by step and still doesn´t work :wall:

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Dec 16, 2013 23:48

What exactly? You can try to use IRC on the left side and contact me [Uth]BlueM.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

User avatar
Blue
Developer
Developer
 
Posts: 15822
Joined: Apr 22, 2005 00:00

Postby Blue » Dec 17, 2013 11:54

Problem was found. Make sure your client is properly installed as outlined in the HowToConnect guide.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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