Long duration inactive account recovery?

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Hqqker
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Joined: Aug 16, 2013 22:33

Postby Hqqker » Aug 16, 2013 22:39

Hi there all, I'm back to uthgard after about a 3 year break due to college etc...

I remember my old account name but have completely forgotten the password and never took the time (cause I'm a lazy idiot xD) to attach an email address to the account.

I remember the main chars name, his rr and his crafting type, also some alt crafters however this is all the info I have. I have filled out the manual recovery form.

my question is, is it even possible to recover this account? is there a period after which they are deleted? Also, are they able to check the log ins to see that it hasn't been logged in for almost over 3 years? I just really hope to not have to start over from scratch here considering how much work was put into the account...

Thanks for any advice!

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Vlalkor
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Postby Vlalkor » Aug 17, 2013 01:30

There is an account recovery you can send to Abydos somewhere, just gota search for it.

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Abydos
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Joined: Jan 22, 2011 21:14

Postby Abydos » Aug 17, 2013 02:01

There is not a need to search for it...its right there
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Hqqker
Guardian
 
Posts: 3
Joined: Aug 16, 2013 22:33

Postby Hqqker » Aug 17, 2013 02:08

Hey guys, thanks for the advice however...

I thought I was fairly clear that I have ALREADY filled out that form. I did it before posting, I also filled out the same form for the same account well over a year ago and never recieved any reply and forgot about it until now.

my post was just asking the general question of "are accounts deleted after a very long time of non-use?"

looking forward to hearing from a gm in regards to this hopefully :)

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Abydos
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Joined: Jan 22, 2011 21:14

Postby Abydos » Aug 17, 2013 03:35

chars below level 10 are removed after 6 months of inactivity unless they are above a certain crafting skill.

There are 2 reasons you wouldnt get a reply from an account recovery

1) you filled in your email wrong to the form (yes, it happens)
2) the account you're trying to recover has had a login after the ticket was submitted.

I process these as I have time. We get 40-60 a month, so depending on the line, you may wait a few days (or weeks depending on my time). Generally speaking the longest time they've sat in recent months (past 1.5 years or so) is 1 month.

Hqqker
Guardian
 
Posts: 3
Joined: Aug 16, 2013 22:33

Postby Hqqker » Aug 17, 2013 18:25

ok, sounds good, and thank you for the information :)


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