Can't play atm, packet loss causes disconnect

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Nozem
Guardian
 
Posts: 5
Joined: Mar 01, 2013 22:43

Postby Nozem » Mar 01, 2013 22:53

Tried playing for 2 hours now but the lag is too bad. Been playing for 3 weeks now and connection been rock steady up to now. Ran tracert and it seems I experience packet loss:

1 1 ms 1 ms <1 ms 192.168.1.1
2 10 ms 6 ms 7 ms 10.15.203.1
3 8 ms 8 ms 8 ms p1001.net.upc.nl [212.142.1.1]
4 9 ms 8 ms 7 ms 84.116.244.41
5 23 ms 9 ms 9 ms 84.116.135.194
6 8 ms 9 ms 24 ms xe-11-1-0.edge4.Amsterdam1.Level3.net [4.68.63.1
25]
7 22 ms 30 ms 24 ms 4.69.162.178
8 24 ms 20 ms 15 ms ae-56-111.ebr1.Amsterdam1.Level3.net [4.69.153.1
85]
9 23 ms 16 ms 16 ms ae-45-45.ebr2.Dusseldorf1.Level3.net [4.69.143.1
98]
10 24 ms 24 ms 24 ms ae-21-21.ebr1.Dusseldorf1.Level3.net [4.69.143.1
81]
11 17 ms 16 ms 16 ms ae-47-47.ebr3.Frankfurt1.Level3.net [4.69.143.17
4]
12 * 14 ms 15 ms ae-93-93.csw4.Frankfurt1.Level3.net [4.69.163.14
]
13 50 ms 24 ms 15 ms ae-4-90.edge7.Frankfurt1.Level3.net [4.69.154.20
3]
14 66 ms 63 ms * 195.16.162.254
15 71 ms 93 ms * hos-bb2.juniper2.rz13.hetzner.de [213.239.240.13
4]
16 * * 76 ms hos-tr3.ex3k11.rz13.hetzner.de [213.239.224.76]

What can be the cause of this? I've been able to chat a bit while online (before getting disconnected) and it seemed i was the only one with problems.

Thanks in advance.

Nozem.

Puchu
Warder
 
Posts: 40
Joined: Oct 04, 2012 14:46

Postby Puchu » Mar 01, 2013 23:02

Same for me, normaly a steady connection but this afternoon lag and packet loss started. I see you are from the same area as me, is your provider Chello by any chance?

Nozem
Guardian
 
Posts: 5
Joined: Mar 01, 2013 22:43

Postby Nozem » Mar 01, 2013 23:03

Nope, UPC cable (Haarlem, The Netherlands)

Puchu
Warder
 
Posts: 40
Joined: Oct 04, 2012 14:46

Postby Puchu » Mar 01, 2013 23:07

Hmm UPC and Chello is the same, iam still used to say Chello for my internet connection, (Weesp, the Netherlands)

deuter
Warder
 
Posts: 14
Joined: May 17, 2012 20:45

Postby deuter » Mar 02, 2013 10:24

its a UPC Problem - The same for me here in Austria. Via my cellular phone (as WLAN-Hotspot) no problems, with my UPC-Connection unplayable since 01.03.2013. I already wrote an email to my provider - maybe u could do the same?

deuter

Nozem
Guardian
 
Posts: 5
Joined: Mar 01, 2013 22:43

Postby Nozem » Mar 02, 2013 12:31

Called UPC customer service, they ran tracert /ping and got the same results (time-outs).

Nothing more they can do, my internet works fine but it just seems the servers / hotsspots in Germany (or whatever they are called, no techie) 195.16.162.254 and the two hetzner.de points seem to screw up the connection.

Shame, Uthgard seems unplayable for me now and was enjoying the game quite a lot :cry: . Probably won't change isp for this as that is such a hassle.

Nozem

* When running a ping on 88.198.56.21, 386 received, 97 lost..

Nozem
Guardian
 
Posts: 5
Joined: Mar 01, 2013 22:43

Postby Nozem » Mar 02, 2013 14:17

Possible for blues to investigate this at Hetzer.de (my German is very bad) or is that out of scope for you guys?

deuter
Warder
 
Posts: 14
Joined: May 17, 2012 20:45

Postby deuter » Mar 03, 2013 09:20

ping now perfect again for me

User avatar
majky666
Phoenix Knight
 
Posts: 1470
Joined: Feb 10, 2010 01:00

Postby majky666 » Mar 03, 2013 09:41

I had problems with connection yesterday too, also UPC but Czech Republic.High ping and packet loss started somewhere in Germany. Now if i ping or tracert to server.uthgard.net,all looks perfect.
Image

User avatar
Glelle-Instagard
Myrmidon
 
Posts: 149
Joined: Aug 05, 2009 00:00

Postby Glelle-Instagard » Mar 03, 2013 11:52

deuter wrote:ping now perfect again for me



my Problem got also Solved, just had some smal lags around 19:00 with little Paketloss but stoped after few mins :)
Zerstörer der Seelen
Destroyer of Souls

Nozem
Guardian
 
Posts: 5
Joined: Mar 01, 2013 22:43

Postby Nozem » Mar 03, 2013 13:11

Same, yesterday even the lag 'magically' disappeared :grin:


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