/Password

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Capass7x1
Myrmidon
 
Posts: 132
Joined: Feb 09, 2013 18:24

Postby Capass7x1 » Feb 09, 2013 18:44

I have been having some trouble resetting my password. When I used the Account Recovery link from this site, all works well and I get the new password to log me into the game.

Once I am in game, I type "/password whatIwantmynewpasswordtobe whatIwantmynewpasswordtobe <token I used to log in here>" and it tells me that token is no longer active, a message has been sent to my email, but no message arrives.

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davidoof
Phoenix Knight
 
Posts: 1142
Joined: Mar 21, 2007 01:00
Location: near Berlin

Postby davidoof » Feb 14, 2013 15:15

may be the pw was to long

i dont know how long a token is active

did you try a shorter pw?
new token 1 day later?
Back to NF, NEW RA.

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pythion
Eagle Knight
 
Posts: 647
Joined: Jun 21, 2010 00:00

Postby pythion » Feb 14, 2013 15:19

type /password <newpassword> <newpassword>
then an email (registered to the account in-game) will be sent to you containing the token required;
in which case you enter again /password <new password> <new password> <token>
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davidoof
Phoenix Knight
 
Posts: 1142
Joined: Mar 21, 2007 01:00
Location: near Berlin

Postby davidoof » Feb 14, 2013 15:21

i found this, may be the server was down for a new token:

Blue wrote:Sometimes the mail server crashes so mails get stuck.

Just checked. Mail server is up and running. Maybe you miswrote the mail address or mail was delivered to spam folder.
Back to NF, NEW RA.


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