Uthgard • View topic - Perma Red/Yellow Packet Loss

Perma Red/Yellow Packet Loss

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succi Warder Posts: 25 Joined: May 12, 2011 18:41	Reply with quote by succi » May 12, 2011 18:44 This occurs at certain times in the evening, and can last for a few hours. It's then suddenly gone. It makes the game unplayable Doing a tracert doesn't show any problems, but the packet loss ingame is sustained. I know US players have been having this problem, but I'm connecting from England

Blue Developer Posts: 15822 Joined: Apr 22, 2005 00:00	Reply with quote by Blue » May 12, 2011 19:52 Write down exact times when that happens so I can take a look at logs. It's done when it's done. Thanks for your patience. Every bug gets fixed. Sooner or later. "It is an inescapable law of nature that the amount of satisfaction one gains from achieving something is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure." Blue says, "you used macro tools or macro keyboard" Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand" [Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????" BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

succi Warder Posts: 25 Joined: May 12, 2011 18:41	Reply with quote by succi » May 12, 2011 22:50 Ok it just started now around 21:45 UK time. I am doing tracert and pingplotter, but it doesn't seem to show any problems.

Rucent Warder Posts: 36 Joined: May 07, 2011 19:20	Reply with quote by Rucent » May 13, 2011 23:32 The unplayable packetloss starts for me at around 12:00 PM EST and tends to go on for the rest of the day.

Moondragon1 Gryphon Knight Posts: 379 Joined: Apr 09, 2010 00:00	Reply with quote by Moondragon1 » May 15, 2011 21:20 Game is practically unplayable post 12:00PM (noon) EST every day because of 1-2 second latency. Red packet loss constantly.

Blue Developer Posts: 15822 Joined: Apr 22, 2005 00:00	Reply with quote by Blue » May 15, 2011 21:42 Attach a tracert output. Nothing special serverside. It's done when it's done. Thanks for your patience. Every bug gets fixed. Sooner or later. "It is an inescapable law of nature that the amount of satisfaction one gains from achieving something is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure." Blue says, "you used macro tools or macro keyboard" Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand" [Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????" BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

Mushrat Guardian Posts: 2 Joined: Jul 04, 2010 00:00	Reply with quote by Mushrat » May 16, 2011 02:01 Unable to play. Now. Been going on for over a week. Game is unplayable due to lag and packet loss. East Coast Of US if that makes a difference. Thanks for the time. Would really like to get back and be able to play again.

Alshandra Warder Posts: 20 Joined: Dec 01, 2009 01:00	Reply with quote by Alshandra » May 16, 2011 02:07 Same issue here, lots of packet loss, tracert looks ok: Ping statistics for 88.198.56.21: Packets: Sent = 643, Received = 556, Lost = 87 (13% loss), Approximate round trip times in milli-seconds: Minimum = 120ms, Maximum = 293ms, Average = 126ms Tracing route to uthgard.game-server.cc [88.198.56.21] over a maximum of 30 hops: 1 1 ms <1 ms <1 ms 192.168.1.1 2 11 ms 11 ms 15 ms cpe-74-72-32-1.nyc.res.rr.com [74.72.32.1] 3 13 ms 12 ms 12 ms gig-0-3-0-12-nycmnyl-rtr1.nyc.rr.com [24.29.149.118] 4 12 ms 28 ms 21 ms gig15-0-0-nycmnyrdc-rtr1.nyc.rr.com [24.29.130.189] 5 10 ms 12 ms 21 ms tenge-1-1-2-nycsnyoo-rtr1.nyc.rr.com [24.29.96.226] 6 12 ms 12 ms 32 ms 107.14.19.24 7 14 ms 29 ms 11 ms ae-1-0.pr0.nyc20.tbone.rr.com [66.109.6.163] 8 13 ms * 30 ms 107.14.16.14 9 48 ms 33 ms 13 ms nyk-s2-rou-1021.US.eurorings.net [134.222.226.42] 10 93 ms 92 ms 93 ms nntr-s1-rou-1022.FR.eurorings.net [134.222.226.162] 11 101 ms 104 ms 101 ms ffm-s1-rou-1022.DE.eurorings.net [134.222.231.145] 12 121 ms 101 ms 101 ms ffm-s1-rou-1021.DE.eurorings.net [134.222.231.141] 13 106 ms 105 ms 105 ms nbg-s1-rou-1001.DE.eurorings.net [134.222.225.26] 14 125 ms 120 ms 137 ms kpn-gw.hetzner.de [134.222.107.21] 15 125 ms 123 ms 127 ms hos-bb2.juniper1.rz13.hetzner.de [213.239.240.133] 16 123 ms 125 ms 124 ms hos-tr1.ex3k11.rz13.hetzner.de [213.239.224.12] 17 128 ms * 126 ms uthgard.game-server.cc [88.198.56.21] Trace complete.

Chug Warder Posts: 8 Joined: Jan 16, 2011 18:09	Reply with quote by Chug » May 16, 2011 05:45 Still nearly unplayable on the east coast. Tracing route to uthgard.game-server.cc [88.198.56.21] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 10.0.1.1 2 15 ms 45 ms 10 ms 10.39.96.1 3 19 ms 49 ms 24 ms gig-3-0-2-nycmnyg-rtr1.nyc.rr.com [24.29.130.166] 4 39 ms 25 ms 15 ms pos-13-0-nycmnya-rtr1.nyc.rr.com [24.29.98.5] 5 63 ms 79 ms 27 ms cpe-24-29-148-66.nyc.res.rr.com [24.29.148.66] 6 30 ms 28 ms 24 ms 107.14.19.24 7 24 ms 16 ms 13 ms ae-1-0.pr0.nyc20.tbone.rr.com [66.109.6.163] 8 12 ms * * 107.14.16.14 9 18 ms 22 ms 21 ms nyk-s2-rou-1021.US.eurorings.net [134.222.226.42] 10 92 ms 101 ms 95 ms nntr-s1-rou-1022.FR.eurorings.net [134.222.226.162] 11 104 ms 112 ms 101 ms ffm-s1-rou-1022.DE.eurorings.net [134.222.231.145] 12 110 ms 145 ms 116 ms ffm-s1-rou-1021.DE.eurorings.net [134.222.231.141] 13 112 ms 119 ms 122 ms nbg-s1-rou-1001.DE.eurorings.net [134.222.225.26] 14 * 135 ms 126 ms kpn-gw.hetzner.de [134.222.107.21] 15 128 ms * 131 ms hos-bb2.juniper1.rz13.hetzner.de [213.239.240.133] 16 131 ms 132 ms 127 ms hos-tr2.ex3k11.rz13.hetzner.de [213.239.224.44] 17 131 ms 148 ms 123 ms uthgard.game-server.cc [88.198.56.21] Trace complete.

Rucent Warder Posts: 36 Joined: May 07, 2011 19:20	Reply with quote by Rucent » May 16, 2011 06:06 Tracing route to uthgard.game-server.cc [88.198.56.21] over a maximum of 30 hops: 1 8 ms 8 ms 12 ms cpe-75-185-144-1.neo.res.rr.com [75.185.144.1] 2 7 ms 57 ms 14 ms gig3-7.hbckpa1-rtr1.neo.rr.com [24.164.119.45] 3 13 ms 21 ms 14 ms network-024-164-115-071.neo.rr.com [24.164.115.71] 4 11 ms 30 ms 14 ms tge1-8.mcdnoh1-swt401.neo.rr.com [24.164.117.117] 5 14 ms 14 ms 13 ms tge1-4.kentoh1-swt401.neo.rr.com [24.164.117.114] 6 13 ms 14 ms 14 ms tge1-5.akrnoh1-swt401.neo.rr.com [24.164.117.110] 7 15 ms 17 ms 14 ms tge1-2.ncntoh1-swt401.neo.rr.com [24.164.111.224] 8 12 ms 14 ms 14 ms tge5-0-0.ncntoh1-rtr2.neo.rr.com [24.164.102.186] 9 23 ms 15 ms 16 ms tge1-0-1.ar01.clevohek.mwrtn.rr.com [65.25.137.237] 10 16 ms 16 ms 16 ms ae1.clevoh1-rtr0.mwrtn.rr.com [65.189.140.130] 11 26 ms 23 ms 23 ms ae10-0.cr0.dca20.tbone.rr.com [107.14.19.14] 12 24 ms 24 ms 29 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165] 13 30 ms 27 ms 30 ms ash-bb1-link.telia.net [213.248.89.193] 14 121 ms 121 ms 117 ms ffm-bb1-link.telia.net [80.91.246.61] 15 120 ms 119 ms 120 ms ffm-b2-link.telia.net [80.91.249.101] 16 202 ms 152 ms * hetzner-ic-134650-ffm-b2.c.telia.net [213.248.92.82] 17 139 ms 145 ms * hos-bb1.juniper1.rz13.hetzner.de [213.239.240.240] 18 * * 141 ms hos-tr1.ex3k11.rz13.hetzner.de [213.239.224.12] 19 137 ms * 144 ms uthgard.game-server.cc [88.198.56.21] Trace complete.

davidoof Phoenix Knight Posts: 1142 Joined: Mar 21, 2007 01:00 Location: near Berlin	Reply with quote by davidoof » May 16, 2011 07:36 Routenverfolgung zu uthgard.game-server.cc [88.198.56.21] über maximal 30 Abschn itte: 1 1 ms <1 ms <1 ms fritz.box [192.168.178.1] 2 25 ms 24 ms 24 ms rdsl-brln-de04.nw.mediaways.net [213.20.59.136] 3 24 ms 24 ms 24 ms xmwc-brln-de01-chan-21.nw.mediaways.net [62.53.1 64.129] 4 35 ms 35 ms 36 ms decix2-gw.hetzner.de [80.81.193.164] 5 40 ms 47 ms 40 ms hos-bb1.juniper2.fs.hetzner.de [213.239.240.243] 6 41 ms 42 ms 40 ms hos-tr4.ex3k11.rz13.hetzner.de [213.239.224.108] 7 41 ms 39 ms 40 ms uthgard.game-server.cc [88.198.56.21] Ablaufverfolgung beendet. Back to NF, NEW RA.

jalore Eagle Knight Posts: 543 Joined: Mar 23, 2009 01:00 Location: illinois, united states	Reply with quote by jalore » May 16, 2011 07:46 done at 12:44am -6gmt Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\jalore>tracert uthgard.game-server.cc Tracing route to uthgard.game-server.cc [88.198.56.21] over a maximum of 30 hops: 1 14 ms 12 ms 11 ms 10.20.114.1 2 51 ms 47 ms 34 ms 172.30.8.113 3 12 ms 13 ms 21 ms 172.30.9.165 4 10 ms 15 ms 14 ms 172.30.9.170 5 16 ms 17 ms 23 ms 12-215-0-70.client.mchsi.com [12.215.0.70] 6 43 ms 35 ms 80 ms cr84.cgcil.ip.att.net [12.122.132.98] 7 25 ms 21 ms 25 ms cr2.cgcil.ip.att.net [12.123.7.250] 8 23 ms 20 ms 19 ms ggr3.cgcil.ip.att.net [12.122.132.17] 9 35 ms 22 ms 24 ms 192.205.34.198 10 89 ms 49 ms 44 ms nyk-bb2-link.telia.net [80.91.249.111] 11 151 ms 157 ms 152 ms prs-bb2-link.telia.net [80.91.253.125] 12 126 ms 127 ms 132 ms ffm-bb2-link.telia.net [80.91.246.180] 13 170 ms 137 ms 135 ms ffm-b2-link.telia.net [80.91.247.169] 14 127 ms 125 ms 132 ms hetzner-ic-134650-ffm-b2.c.telia.net [213.248.92 .82] 15 133 ms 145 ms 138 ms hos-bb1.juniper2.fs.hetzner.de [213.239.240.243] 16 134 ms 150 ms 163 ms hos-tr3.ex3k11.rz13.hetzner.de [213.239.224.76] 17 170 ms 161 ms 171 ms uthgard.game-server.cc [88.198.56.21] Trace complete. C:\Users\jalore> Uthgard 1; Mid: jalora-Runemaster-50-RR5l3-Leg SC, jalori-Thane-50-RR 5l1-LGM-Tailor,jalorie-Shaman-50-RR3l9-Barrel Alch, jalorese-Berserker-48-RR3l4-low-WC,jalorea 50 summon SM, 37 huntress - lgm ac Live; home server: Mid Gawaine jalorian-healer, jaloria-bd, many jalor and bot army alts GM of forn sidr "we knew drama"

Moondragon1 Gryphon Knight Posts: 379 Joined: Apr 09, 2010 00:00	Reply with quote by Moondragon1 » May 16, 2011 13:09 Yeah, mornings are fine here East Coast US, but once we get to around Noon it starts degrading and in the evenings (US Time) it is terrible. I wouldn't be surprised if the networks in Europe are upgrading their systems very late at nigh their time, which is evening US time, and thus causing significant problems. I don't think there is anything wrong with the Uthgard server, since it works fine in the mornings. I think the problem is somewhere in between. Unsure if the staff can have any influence on the route our data takes to get to Uthgard, but I think they need to know that it is a significant problem at the moment.

Rucent Warder Posts: 36 Joined: May 07, 2011 19:20	Reply with quote by Rucent » May 16, 2011 23:26 Probably jinxing it here, but the lag has been pretty tame today.

Hotaka Warder Posts: 60 Joined: Jan 17, 2011 06:20	Reply with quote by Hotaka » May 17, 2011 00:16 Also having this problem East Coast US, sux to perf someone perfectly only to get an unstyled attack 2 sec later