Can't log on my healer

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miromann
Warder
 
Posts: 60
Joined: Jun 16, 2012 17:56

Postby miromann » Jun 26, 2012 20:23

Re-installed the OS... and it's working!!!

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Blue
Developer
Developer
 
Posts: 15824
Joined: Apr 22, 2005 00:00

Postby Blue » Jun 26, 2012 21:47

:roll:
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

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Akip
Alerion Knight
 
Posts: 2123
Joined: May 04, 2006 00:00

Postby Akip » Jun 27, 2012 01:06

:o
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miromann
Warder
 
Posts: 60
Joined: Jun 16, 2012 17:56

Postby miromann » Jun 27, 2012 07:12

I have located the issue:

Symantec Endpoint Protection

... wonder if I can run without my companies AV... :)

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Blue
Developer
Developer
 
Posts: 15824
Joined: Apr 22, 2005 00:00

Postby Blue » Jun 27, 2012 12:34

It makes me wonder why only some chars are affected.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

User avatar
Abydos
Game Master
Game Master
 
Posts: 6839
Joined: Jan 22, 2011 21:14

Postby Abydos » Jun 27, 2012 16:21

miromann wrote:I have located the issue:

Symantec Endpoint Protection

... wonder if I can run without my companies AV... :)


No surprise there. :angry: @Symantec.

I run Microsoft Security Essentials without issue with DAOC, FYI.

Blazzizow
Guardian
 
Posts: 5
Joined: Aug 06, 2012 18:09
Location: Texas

Postby Blazzizow » Aug 07, 2012 00:24

This helped for my characters, thank you guys for this, i turned off the wacom services and touch pads, and it worked wonderfully. Ty very much :)

Elarvil
Guardian
 
Posts: 4
Joined: Feb 24, 2012 19:40

Postby Elarvil » Aug 25, 2012 00:07

WOW it works!
I've killed "tablet PC input service" and now i can log my hero without reboot 1 or 3 times.

thanks a lot mate!

miromann
Warder
 
Posts: 60
Joined: Jun 16, 2012 17:56

Postby miromann » Sep 28, 2012 04:44

My company enforced a re-install of my Symantec Endpoint protection. This meant my problem returning. Since I now knew the source of all my problems I was able to troubleshoot. After a few frustrating hours I discovered that The application control was the cause of the problem. I uninstalled that feature, and voila it all works nicely again.

I hope this helps anyone else who might have the same issue at some point :)

Property
Warder
 
Posts: 10
Joined: Sep 14, 2011 22:24

Postby Property » Oct 03, 2012 02:37

I've had this problem many a times, and fixed it every time with out re-installing OS



Problem occures everytime I use the portal client to enter IRC chat. After portal closes and restarts any character above level 25 is unable to login daoc just closes no messages at all


Solution

Copy your daoc portal app data from C:/users/<OS acct name>/appdata/roaming/daoc portal to somewhere safe (contains your quicklogins.)

Copy your mods folder out of your portal install folder put them somewhere safe (desktop)
completly uninstall daoc portal
reboot
install portal again
Put mods back in place and patch
(optional) I typically will log back into game before putting my app data folder back
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Funkjamin
Warder
 
Posts: 22
Joined: Sep 16, 2012 17:57
Location: Belgium

Postby Funkjamin » Oct 08, 2012 11:25

Hi Guys,

The only way to find the root cause of this issue is to use Process Monitor.

http://technet.microsoft.com/en-us/sysi ... 96645.aspx

Using this, you will be able to see what processes are triggered when login the problematic character.
You will even be able to determine what in that process caused the failure.

If you can reproduce the problem, I'm happy to give a hand using teamvierwer or so to determine the cause once and for all, and work on a solution...
"Les vrais amis sont ceux qui mêlent leur confiance réciproque, leurs pensées et leurs rêves, leurs vertus comme leurs bonheurs et leurs souffrances, libres de se séparer toujours et ne se séparant jamais"

"True friends are those who mingle their mutual trust , their thoughts and dreams, their virtues as their joys and sufferings , free to always separate and never separating"

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