Connection stability problems (U.S. Players) - Networking
34 posts
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Rarely do I post on the forums, but lag is just out of control lately as a US player. I'm rubberbanding constantly in fights.
So, I did the tracert command. 1 <1 ms <1 ms <1 ms MY ROUTER HERE 2 7 ms 7 ms 6 ms 10.57.160.1 3 8 ms 7 ms 7 ms gig-3-0-nycmnyf-rtr2.nyc.rr.com [24.29.139.194] 4 7 ms 8 ms 9 ms gig-5-1-0-nycmnyrdc-rtr1.nyc.rr.com [24.29.151.98] 5 8 ms 7 ms 8 ms cpe-24-29-148-66.nyc.res.rr.com [24.29.148.66] 6 9 ms 8 ms 9 ms ae-4-0.cr0.nyc30.tbone.rr.com [66.109.6.78] 7 9 ms 9 ms 8 ms ae-1-0.pr0.nyc20.tbone.rr.com [66.109.6.163] 8 9 ms 7 ms 9 ms nyk-b5-link.telia.net [213.248.77.177] 9 14 ms 14 ms 13 ms nyk-bb1-link.telia.net [80.91.253.101] 10 139 ms 137 ms 140 ms prs-bb1-link.telia.net [80.91.251.97] 11 92 ms 92 ms 91 ms ffm-bb1-link.telia.net [80.91.245.102] 12 194 ms 199 ms 201 ms ffm-b2-link.telia.net [80.91.247.167] 13 181 ms 116 ms 116 ms hetzner-ic-134650-ffm-b2.c.telia.net [213.248.92.82] 14 117 ms 117 ms 118 ms hos-bb1.juniper1.fs.hetzner.de [213.239.240.242] 15 118 ms 118 ms 116 ms hos-tr2.ex3k11.rz13.hetzner.de [213.239.224.44] 16 * 119 ms 118 ms uthgard.game-server.cc [88.198.56.21] Trace complete. The connection starts hitting a wall when I get to telia.net and even timed out on the Uthgard server (I suppose that's what the * means, not a tech guy). I did this at approximately 3:05PM Eastern US Time. It was really bad over the weekend, limiting me to only crafting. Today I tried to RvR and it just isn't possible to be very effective. I don't know if there is a way of telling the data to go another way or whatnot, and I don't know if the Staff can do much about telia.net server abilities. But man, it sucks. |
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Im guessing its hetzner-ic-134650-ffm-b2.c.telia.net [213.248.92.82]
I bet everything before that is fine, and everything after that u have 25-50% packet loss. Sucks... and wasn't always like this. 7-10 days its been getting progressively worse. I thought it was east coasters but Toaky is from moscow?? |
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Yeah... For about 2weeks Ive been lagging/delaying and now...This lag is unbearable at the moment... Soloing in Coruscating Mines with a 4-10second delay. There was a similar problem for US players like 2-3months ago if I recall correctly.
I live in US East coast "It's not fair unless I'm winning!" |
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Is there anything that can be done? It's gone from kinda lame to completely unplayable.
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sorry, im from Moscow, Idaho. but i dont think its just US eastcoast players, my guild (mostly from greece) has also told me that today the lag is bad, and people i play with during US primetime (from the west coast / canada / alaska) also report horrible lag very often. Ecati - 50 Cleric, Leg SCer - Deleted |
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Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\jalore>tracert uthgard.game-server.cc Tracing route to uthgard.game-server.cc [88.198.56.21] over a maximum of 30 hops: 1 64 ms 49 ms 53 ms 10.20.114.1 2 94 ms 84 ms 79 ms 172.30.8.113 3 20 ms 20 ms 24 ms 172.30.9.165 4 54 ms 44 ms 59 ms 172.30.9.170 5 86 ms 82 ms 78 ms 12-215-0-70.client.mchsi.com [12.215.0.70] 6 65 ms 33 ms 37 ms cr84.cgcil.ip.att.net [12.122.132.98] 7 56 ms 72 ms 72 ms cr2.cgcil.ip.att.net [12.123.7.250] 8 27 ms 35 ms 31 ms ggr3.cgcil.ip.att.net [12.122.132.17] 9 46 ms 37 ms 48 ms 192.205.34.198 10 88 ms 87 ms 52 ms nyk-bb2-link.telia.net [80.91.249.111] 11 162 ms 160 ms 176 ms prs-bb2-link.telia.net [80.91.253.125] 12 164 ms 160 ms 215 ms ffm-bb2-link.telia.net [80.91.246.180] 13 180 ms 155 ms 176 ms ffm-b2-link.telia.net [80.91.246.219] 14 164 ms 170 ms 174 ms hetzner-ic-134650-ffm-b2.c.telia.net [213.248.92 .82] 15 192 ms 208 ms 174 ms hos-bb1.juniper2.fs.hetzner.de [213.239.240.243] 16 189 ms 189 ms * hos-tr3.ex3k11.rz13.hetzner.de [213.239.224.76] 17 194 ms 163 ms 168 ms uthgard.game-server.cc [88.198.56.21] Trace complete. C:\Users\jalore> Uthgard 1; Mid: jalora-Runemaster-50-RR5l3-Leg SC, jalori-Thane-50-RR 5l1-LGM-Tailor,jalorie-Shaman-50-RR3l9-Barrel Alch, jalorese-Berserker-48-RR3l4-low-WC,jalorea 50 summon SM, 37 huntress - lgm ac Live; home server: Mid Gawaine jalorian-healer, jaloria-bd, many jalor and bot army alts GM of forn sidr "we knew drama" |
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Hey guys I am a Networking major and am Cisco certified and I just thought I would post up here and just add my $0.02
If you go to the url associated with where all the congestion or lag starts to occur you get an ISP website. Something probably equal to time-warner cable and roadrunner cable for the USA players. By the construction and branding of the website it looks like a smaller company. The domain-name telia.net resolves to: http://www.telia.se/privat/produkter_tjanster/noje/ The problem exists in their network. There really is nothing we can do as users or that the Uthgard staff can do except write and email this service provider and report the issue. They may be able to load balance their traffic or reroute traffic destined to the uthgard server over a route that is either more direct or less congested. I doubt they will comply but if enough complaints come in who knows. |
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4 seconds can't be network lag imo. Theres still the occasional lag spike on Uth but its more seldom.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later. "It is an inescapable law of nature that the amount of satisfaction one gains from achieving something is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure." Blue says, "you used macro tools or macro keyboard" Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand" [Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????" BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..." |
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from their website
10,000 employees can't be that small can it? ![]() also from their news announcement:
looks like you may have to deal with interruptions and lag spikes until the work is done at some point in 2011. |
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They aren't big compared to Verizon or AT&T, 400,000 subscribers is nothing in the communications industry. That is like one city in California, USA. So yeah, they are a smaller company compared to the big dogs in the communications and networking industry.
Thanks for looking into that though, the upgrades and interruptions to their network could definitely be causing the delay we are seeing in the tracert results. |
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East Coast US player here, same issues with lag and getting worse lately. Traceroute shows same problem area, with Telia.net being the apparent culprit.
If anyone finds out any further information about their projected ETA for whatever it is they are working on over there, would they please post it? I love DAOC, and I really like Uthgard, but this is making it really tough to nearly impossible to enjoy. ![]() EDIT: Interestingly enough (but not necessarily helpful), I have been perusing a couple searches on Telia.net and am coming across forum posts from several web admins and players of different games / game networks, all complaining of the same problem we are.. long latency starting with hops that involve Telia.net. These include posts on StarVault (Mortal Online), BattleNet (Blizzard, etc), Uthgard, and some others. Traceroutes posted show similar results. Sure wish someone at Telia.net would get on with a fix! |
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As a US East coast player, the game works okay in the morning and gets progressively worse, and at US EST evening time it is unbearable. I suspect Telia.net is trying to upgrade/fix their issues when most of Europe is asleep, but it's making the game essentially unplayable from an RvR or grouping perspective during US prime-time.
I did this tracert at 10:40PM Friday night. Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\William>tracert 88.198.56.21 Tracing route to uthgard.game-server.cc [88.198.56.21] over a maximum of 30 hops: 1 1 ms <1 ms <1 ms MY ROUTER HERE 2 6 ms 8 ms 6 ms 10.57.160.1 3 7 ms 8 ms 6 ms gig-3-0-nycmnyf-rtr2.nyc.rr.com [24.29.139.194] 4 7 ms 7 ms 7 ms gig-5-1-0-nycmnyrdc-rtr1.nyc.rr.com [24.29.151.98] 5 8 ms 8 ms 8 ms cpe-24-29-148-66.nyc.res.rr.com [24.29.148.66] 6 8 ms 7 ms 8 ms ae-4-0.cr0.nyc30.tbone.rr.com [66.109.6.78] 7 7 ms 8 ms 8 ms ae-1-0.pr0.nyc20.tbone.rr.com [66.109.6.163] 8 * * * Request timed out. (THIS IS WHERE TELIA.NET NORMALLY IS) 9 9 ms 9 ms 18 ms nyk-s2-rou-1021.US.eurorings.net [134.222.226.38] 10 89 ms 89 ms 89 ms nntr-s1-rou-1022.FR.eurorings.net [134.222.226.162] 11 97 ms 99 ms 97 ms ffm-s1-rou-1022.DE.eurorings.net [134.222.231.145] 12 97 ms 97 ms 97 ms ffm-s1-rou-1021.DE.eurorings.net [134.222.231.141] 13 101 ms 101 ms 101 ms nbg-s1-rou-1001.DE.eurorings.net [134.222.225.26] 14 117 ms 117 ms 117 ms kpn-gw.hetzner.de [134.222.107.21] 15 * * 122 ms hos-bb2.juniper2.fs.hetzner.de [213.239.240.147] 16 * 119 ms 119 ms hos-tr4.ex3k11.rz13.hetzner.de [213.239.224.108] 17 119 ms 119 ms 119 ms uthgard.game-server.cc [88.198.56.21] Trace complete. |
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Sooo, anyone experiencing unplayable lag again lately?
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I know several of us in our group tonight were lagging badly.
Uthgard 1; Mid: jalora-Runemaster-50-RR5l3-Leg SC, jalori-Thane-50-RR 5l1-LGM-Tailor,jalorie-Shaman-50-RR3l9-Barrel Alch, jalorese-Berserker-48-RR3l4-low-WC,jalorea 50 summon SM, 37 huntress - lgm ac Live; home server: Mid Gawaine jalorian-healer, jaloria-bd, many jalor and bot army alts GM of forn sidr "we knew drama" |
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Still getting problems here as well.. most days I get lag spikes of 3-4 seconds every 30 seconds or so, but last Sunday it was so bad I went LD about 10x in 3-4 hours.
Is there anything we can do about getting this fixed, routing around the trouble spot or otherwise correcting the problem? I know U.S. players are in the minority of the players on this server, but we still represent a significant % of the overall population! The game is borderline unplayable for us and has been for weeks! >< |
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