installation utghard launcher

If you need support, you can get help here!
User avatar
Snosauce
Warder
 
Posts: 7
Joined: Nov 13, 2007 01:00

Postby Snosauce » Aug 09, 2025 16:16

hello i have a problem when i try to install the launcher Utghard.
message error :

Connection to Uthgard Failed
Updater was unable to connect to utghard
La connection sous-jacente a été fermée : impossible d'établir une relation
de confiance pour le canal sécurisé SSL/TLS
En :
The underlying connection was closed: Unable to establish a trust relationship for the SSL/TLS secure channel.

you know if the probleme come to the serveur or it's my new computer ?


Alias Snosauce

TheMadEtruscan
Warder
 
Posts: 20
Joined: Aug 16, 2013 03:47

Postby TheMadEtruscan » Aug 09, 2025 20:22

I get the same error when I try to start the game with the launcher. Everything worked fine on Tues, on Fri(and today) I get the error.

If I open a browser window and go to the Uthgard website I can sign in no problem. Then after I click "Open uthgard:Protocol" I get the same error. If I click cancel on the error window the game then loads and I can play.

User avatar
Blue
Developer
Developer
 
Posts: 15827
Joined: Apr 22, 2005 00:00

Postby Blue » Aug 12, 2025 22:25

You still have that problem?
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

User avatar
Romu
Gryphon Knight
 
Posts: 327
Joined: Feb 22, 2017 23:27

Postby Romu » Aug 13, 2025 02:58

Yes, many have that. Looks like a certificate to the update-server run out. But you can cancel the updater and start the game.

User avatar
Meander Silberberg
Myrmidon
 
Posts: 165
Joined: Jul 03, 2012 15:11

Postby Meander Silberberg » Aug 13, 2025 13:19

or change the Launcher Settings

TheMadEtruscan
Warder
 
Posts: 20
Joined: Aug 16, 2013 03:47

Postby TheMadEtruscan » Aug 14, 2025 20:58

I still have the problem. It doesn't stop me from playing, but it is annoying.

I don't know if this is meaningful, but I noticed the launcher is trying to connect to www2.uthgard.net, not www.uthgard.net.

User avatar
Shalindra
Warder
 
Posts: 58
Joined: Feb 20, 2012 20:35
Location: Dayton, Oh

Postby Shalindra » Aug 17, 2025 04:36

I am still getting update check error. I can log in through the website but the launcher is not working for me, although I can only access the first page of my characters, when I try to use the account chooser nothing happens.

User avatar
Snosauce
Warder
 
Posts: 7
Joined: Nov 13, 2007 01:00

Postby Snosauce » Aug 17, 2025 13:28

Thank you for your answers, unfortunately for me the problem is that I have a new computer and I reinstalled everything, but the launcher does not want to install because of this problem, so I do not even have the possibility to launch the game from the site

Filters
Gryphon Knight
 
Posts: 260
Joined: May 31, 2013 13:40

Postby Filters » Aug 17, 2025 20:52

Well im in the same situation, after windows fresh install i can no longer play.
I was able to install the launcher but now even launching it whit admin the setting to chose where your daoc folder is not open

Can you look into it ?
there are none so deaf as those who will not hear

User avatar
Blue
Developer
Developer
 
Posts: 15827
Joined: Apr 22, 2005 00:00

Postby Blue » Aug 25, 2025 00:25

SSL problems should be gone by now. Please retry.
It's done when it's done. Thanks for your patience.
Every bug gets fixed. Sooner or later.

"It is an inescapable law of nature that the amount of satisfaction one gains from achieving something
is related to how hard it is and easy things can only elicit a fleeting superficial sort of pleasure."


Blue says, "you used macro tools or macro keyboard"
Pala says, "i am disabled. and i have a mechanic left hand that can be programed. its hard to play woith one hand"

[Appeal] Bxxxxxxxx: "why is RA first aid cann man i stealth use and not unstealth cann man ra if man use unstealth ?????????"
BannedUser: "i was not using automate game action my hand was fall on keyboard during i was sleep .... i was completly fall on keyboard ..."

nevermind
Warder
 
Posts: 9
Joined: May 31, 2011 10:00

Postby nevermind » Aug 25, 2025 14:16

Blue wrote:SSL problems should be gone by now. Please retry.


Yes, it looks like it's normal now. Thanks.

TheMadEtruscan
Warder
 
Posts: 20
Joined: Aug 16, 2013 03:47

Postby TheMadEtruscan » Aug 25, 2025 20:47

Hey! I was able to log in normally today. Huzzah!

Thanks, Blue!

Filters
Gryphon Knight
 
Posts: 260
Joined: May 31, 2013 13:40

Postby Filters » Aug 25, 2025 21:22

Blue wrote:SSL problems should be gone by now. Please retry.


Thx sir problem solved !
there are none so deaf as those who will not hear


Return to Support

Who is online

Users browsing this forum: No registered users and 10 guests

Thursday, 28. August 2025

Artwork and screen shots Copyright © 2001-2004 Mythic Entertainment, Inc. All rights reserved. Used with permission of Mythic Entertainment. Mythic Entertainment, the Mythic Entertainment logo, "Dark Age of Camelot," "Shrouded Isles," "Foundations," "New Frontiers," "Trials of Atlantis," "Catacombs," "Darkness Rising," the Dark Age of Camelot and subsequent logos, and the stylized Celtic knot are trademarks of Mythic Entertainment, Inc.

Valid XHTML & CSS | Original Design by: LernVid.com | Modified by Uthgard Staff