SSL/TLS popup at launch

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madskaizer
Eagle Knight
 
Posts: 565
Joined: Dec 11, 2011 14:33

Postby madskaizer » Mar 10, 2020 12:26

Im getting this popup since a week or more back, the game will only launch if I press "cancel"

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Last edited by madskaizer on Mar 10, 2020 15:31, edited 1 time in total.
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Excalibur93
Myrmidon
 
Posts: 147
Joined: Jun 20, 2011 00:31

Postby Excalibur93 » Mar 10, 2020 13:26

Hello,

exactly the same for me! Though only on my wifes pc, my own pc doesnt have this problem.

Greetings
Excalibur93
Belgarius Paladin Lvl 50
Beldar Cleric Lvl 50
Bevier Friar Lvl 50
Thyrian Wizard Lvl 50
Beldien Theurg Lvl 50
Belmakos Sorcerer Lvl 50
Kalten Scout Lvl 50
Belgaren Infiltrator Lvl 50
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Belordion Cabalist Lvl 50

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Skurk
Myrmidon
 
Posts: 77
Joined: Sep 26, 2016 20:29

Postby Skurk » Mar 10, 2020 20:19

Same thing! :idea:
Image

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Romu
Gryphon Knight
 
Posts: 326
Joined: Feb 22, 2017 23:27

Postby Romu » Mar 10, 2020 21:23

I had the same issue and have a solution for it:
Just reinstall the Uthgard-Launcher and the popup is gone. I think it has something to do with Windows-Updates to the .NET-Runtime.

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fremster
Eagle Knight
 
Posts: 709
Joined: Aug 10, 2010 00:00

Postby fremster » Mar 12, 2020 21:54

How nice, I lost my house because I thought the server was down. This issue combined with the below on the home page. :)

Game Server: Players: 0 Created Accounts: 0 Created Characters: 0

Antiks
Gryphon Knight
 
Posts: 226
Joined: Jan 02, 2017 19:47

Postby Antiks » Mar 14, 2020 03:42

RIP your house.

website seems to be back to 'normal' now tho. Still sucks for you though.

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Snigel
Eagle Knight
 
Posts: 564
Joined: Jun 19, 2009 00:00
Location: M A R S

Postby Snigel » Apr 09, 2021 13:14

Any other fix than reinstalling the launcher (which obviously didn´t work for me)?
Satas Hakx - various artists

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Abydos
Game Master
Game Master
 
Posts: 6839
Joined: Jan 22, 2011 21:14

Postby Abydos » Apr 09, 2021 14:11

Are you able to access https://launcher.uthgard.net via a browser without error?

Check your AV software to ensure it is not blocked. You may need to whitelist the launcher exe

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Snigel
Eagle Knight
 
Posts: 564
Joined: Jun 19, 2009 00:00
Location: M A R S

Postby Snigel » Apr 09, 2021 14:20

I´m able to access the link you posted, whitelisting the launcher didn´t help, too.
Starting the launcher by "Play!" via Account Management is producing the same error.

No idea if there´s any router settings I´d have to adjust?

Edit: 14:22 (MESZ), error message switched to another one. The remote name couldn´t.... (trying to translate from german).

Edit1: 14:27 (MESZ), same error as in initial post again. @Abydos, did you turn any switch meanwhile?
Satas Hakx - various artists

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Abydos
Game Master
Game Master
 
Posts: 6839
Joined: Jan 22, 2011 21:14

Postby Abydos » Apr 09, 2021 14:35

No, there is no change.

Does this happen before the "Fetching repositories" / client check? or afterwards?

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Abydos
Game Master
Game Master
 
Posts: 6839
Joined: Jan 22, 2011 21:14

Postby Abydos » Apr 09, 2021 14:36

Try a tracert to server.uthgard.net and pm results to me.


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