recover my account

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kingmat75
Guardian
 
Posts: 4
Joined: Jan 11, 2011 15:37

Postby kingmat75 » Dec 28, 2020 13:14

hi, i have a midgard char that i've not used in the past 3 years, the char exist in the herald but i cant login this account.

i try to login but everytime i wrote the mail login.. he started a new account.. and no recover psw is possible (i have the old psw)

there is a way to solve this?

thanks in advance.
Teri
Warder
 
Posts: 52
Joined: May 22, 2018 20:35

Postby Teri » Dec 28, 2020 17:31

Hello and welcome back :)

Did you have your chars on Uthgard 1 ?
This is Uthgard 2.T
here was a complete server restart and all chars from Uth 1 were deleted
kingmat75
Guardian
 
Posts: 4
Joined: Jan 11, 2011 15:37

Postby kingmat75 » Dec 28, 2020 17:52

thanks for reply, is an uthgard 2 char, a lvl 38 bonedancer and some other char..

there is a way to recover my account starting from the main char? (i suppose the char exist.. until i see it on herald)
Teri
Warder
 
Posts: 52
Joined: May 22, 2018 20:35

Postby Teri » Dec 28, 2020 18:34

About one year ago there was a new login scheme and all mail based passwords were resettet.
But there was a password recovery option and I have got a mail to make a new pw.

Best would be to write a PM to Abydos.
If you don't have a reset option, he is the only one who can help you.

Good luck and hope to see you soon :)
kingmat75
Guardian
 
Posts: 4
Joined: Jan 11, 2011 15:37

Postby kingmat75 » Dec 28, 2020 20:14

thanks, i try pm Abydos.
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