Can't launch

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Sinno
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Postby Sinno » May 22, 2017 02:20

WHen I download the launcher, my comp says it can't run it.

When I hit play, it goes to a page that says This address wasn't understood.

I have followed all instructions, tried to install the Visuall C+ and Network thing....when I do that it says a later version can't be installed.

Please help me Obi wan Kenobi, you're my only hope.... Please help me Obi wan Kenobi, you're my only hope....

Please help me Obi wan Kenobi, you're my only hope.... Please help me Obi wan Kenobi, you're my only hope....

Please help me Obi wan Kenobi, you're my only hope.... Please help me Obi wan Kenobi, you're my only hope....

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Gil
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Postby Gil » May 22, 2017 05:45

What version of Windows do you have? It would appear that your windows isn't allowing you to install the needed prereqs (Visual C++ and Net Framework). Or maybe it's some security package that doesn't allow you to make those changes? Until you are able to install the prereqs you wont be able to run Uthgard.

Install necessary dependencies for the Uthgard Launcher:
Microsoft .NET Framework 4.6
Visual C++ Redistributable for Visual Studio 2015 for x86 (the 64-bit version will not work since DAoC is 32-bit
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Sinno
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Postby Sinno » May 22, 2017 06:07

brandnew laptop Win 10.

Is it something that can be uninstalled so the proper ones can be installed?

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Gil
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Postby Gil » May 22, 2017 16:43

Sinno wrote:brandnew laptop Win 10.

Is it something that can be uninstalled so the proper ones can be installed?

I play on Windows 10. I added the Uthgard needed prereqs in addition to the versions that came with Windows 10. Check to see if you have some type of security that prevents you from adding system files?
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Blue
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Postby Blue » May 22, 2017 18:23

Can you show us a screenshot with the error message?
It's done when it's done. Thanks for your patience.
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Sinno
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Postby Sinno » May 23, 2017 05:00

Network error.JPG
Network error.JPG (39.96 KiB) Viewed 3565 times
Blue wrote:Can you show us a screenshot with the error message?


Here are a few screen shots I took of the attempt to install the Network, hit Play, Launch, Settings, and attempt to install the launcher (which I had to download through google drive after being uploaded from a different computer) I can't download it from this computer.

Network error from Microsoft
Network error.JPG
Network error.JPG (39.96 KiB) Viewed 3565 times



Hit play, lauch, settings
Play error.JPG
Play error.JPG (41.57 KiB) Viewed 3565 times


Attempt to run the launcher file
Uthgard Launcher error.JPG
Uthgard Launcher error.JPG (32.77 KiB) Viewed 3565 times


Thank you

Sinno
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Postby Sinno » May 23, 2017 05:00

Sorry, I put one screen shot twice :P However, it is worth mentioning, I have tried Firefox with that error, Chrome says something slightly different and Explorer, the play button does that fade and comeback thing.


Thank you again.

Sinno
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Postby Sinno » May 25, 2017 04:48

still can't launch :P

Sinno
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Postby Sinno » May 27, 2017 06:27

Still, still can't launch due to the above reasons

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Gil
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Postby Gil » May 27, 2017 07:31

You will never be able to launch Uthgard until you install the prereqs. It's up to you to determine why your windows won't allow you to install the needed version of Netframe. Maybe you need to run as admin? Maybe you need to turn off some defender package (just long enough to install)?
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joyzer
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Postby joyzer » Jun 02, 2017 17:39

I get the same error after a clean installation of the latest version of Windows 10 (Creators Update).
Both the .NET and thex86 version of the C++ distro says a newer version is already installed.

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joyzer
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Postby joyzer » Jun 02, 2017 17:57

Seems to me like it is due to the latest having .NET 4.7 rather than the 4.6 prereq.

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Gil
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Postby Gil » Jun 02, 2017 18:36

You will need to install those pre reqs. They CAN be added to the newer ones already installed.

Installing all the compatible frameworks at once is possible using a software called All in One Runtimes.
It installs all the common runtimes in Windows along with different versions of .NET Framework. The only issue is that the site as well as the software are in German language, but If you use chrome it translates.

You can get All in One here: https://www.computerbase.de/downloads/s ... -runtimes/
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joyzer
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Postby joyzer » Jun 02, 2017 19:28

That installer did the trick for me :) Thanks.

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Gil
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Postby Gil » Jun 02, 2017 21:52

joyzer wrote:That installer did the trick for me :) Thanks.

Glad to have helped. :grin:
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