Can´t connect after some Months...

If you need support, you can get help here!
00Fant
Warder
 
Posts: 26
Joined: May 29, 2013 15:53

Postby 00Fant » Jun 01, 2017 08:59

Hi there,
today i tryed to join the server ( via browser ) and i get the msg "Error INVALID_CONFIRMATION. Dismiss".... can anyone help me?

00Fant
Warder
 
Posts: 26
Joined: May 29, 2013 15:53

Postby 00Fant » Jun 01, 2017 19:22

Eng:
Pity, after 10 hours do not even a reaction. Then this has been done and you do not want to do the work. I have no desire to play with you after I have read so many complaints in the last 10 hours. P.S. No need heredrauf what answer. I will not read anymore.

----------------------------------------
Ger:
schade, nach 10 std nicht mal eine reaktion. Dann hat sich das auch erledigt und ihr müst euch nicht die arbeit machen. Ich habe keinerlei lust mehr bei euch zu spielen, nachdem ich soviele beschwerden gelesen hab in den letzten 10 std. P.s. Keiner brauch hierdrauf was antworten. Ich werds nicht mehr lesen.

Gefundene Rechtschreibfehler dürfen Behalten werden. :twisted:

User avatar
Genjiro
Developer
Developer
 
Posts: 1545
Joined: Jun 09, 2016 21:26

Postby Genjiro » Jun 01, 2017 19:59

I am sorry, but we are not available 24/7 as you can read in our rules:
Rule 3.1 wrote:Support is provided on a best-effort basis. We are trying our best to help everyone, but we are also volunteers and cannot guarantee a high availability at anytime.

"INVALID_CONFIRMATION" sounds like you cannot login using the OpenID service we use to authenticate players.

As stated by Nayru in a similar thread, please try this as well:

Nayru wrote:Of course we are still trying to get you into the game. It's just hard to isolate the problem if we can't reproduce it on our computers.

What happens if you go to https://www.accountchooser.com , are you being redirected to the learnmore-page or does it actually show your logins? Does the problem persist if you cancel your login on that page?

Are all of the people with login issues using facebook logins?

viewtopic.php?f=15&t=41658&start=30

If you go to your account manager here https://www2.uthgard.net/account/
What do you see?
Do you see a "Sign Out" button?
News || Getting Started || Rules || Issue Tracker
Coloured text represents my personal opinion and is not associated with Uthgard Staff nor is it an official statement.

User avatar
Budikah
Phoenix Knight
 
Posts: 1328
Joined: Mar 14, 2010 01:00

Postby Budikah » Jun 02, 2017 04:05

Is it possible he is still using the old address? I thought you guys made a change to the launcher a month or so ago that required a bunch of people to re download the file, right?
Satanic Panic - Cleric
Budikah - Cabalist
Leader of Primordial Guild / Alliance
Primordial Discord ---> https://discord.gg/Fa85ptj

User avatar
Genjiro
Developer
Developer
 
Posts: 1545
Joined: Jun 09, 2016 21:26

Postby Genjiro » Jun 02, 2017 09:08

From the vague description I can only assume.
I am not sure if he/she is talking about logging into the website (OpenID account) or when clicking the Play button (Launcher).
News || Getting Started || Rules || Issue Tracker
Coloured text represents my personal opinion and is not associated with Uthgard Staff nor is it an official statement.


Return to Support

Who is online

Users browsing this forum: No registered users and 22 guests

Saturday, 30. August 2025

Artwork and screen shots Copyright © 2001-2004 Mythic Entertainment, Inc. All rights reserved. Used with permission of Mythic Entertainment. Mythic Entertainment, the Mythic Entertainment logo, "Dark Age of Camelot," "Shrouded Isles," "Foundations," "New Frontiers," "Trials of Atlantis," "Catacombs," "Darkness Rising," the Dark Age of Camelot and subsequent logos, and the stylized Celtic knot are trademarks of Mythic Entertainment, Inc.

Valid XHTML & CSS | Original Design by: LernVid.com | Modified by Uthgard Staff