LAG

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Rukc
Warder
 
Posts: 16
Joined: Mar 22, 2015 22:39

Postby Rukc » Jan 20, 2017 22:59

Last few days from 11am central US time to about 7PM the lag makes for a unplayable game to many of us. Can't pull a mob cause cant hit it after you do. I appreciate you trying to increase the total player but at a cost of not being able to play its not worth it. Just now I was in game went LD 8 times in 3 hours last time took so long to connect to uthgard launcher I lost my place in game and am in a queue total BS yes I am ****** highly ****** . Try making the game playable for those on line add a server to each realm then one for rvr somehow GRRRRRRRRRRRRR Please help

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Cirdan
Eagle Knight
 
Posts: 527
Joined: May 19, 2016 22:48

Postby Cirdan » Jan 20, 2017 23:31

I understand that this is frustrating, but if you've had this problem for a couple of days it's not due to our server load.

We tweak things all the time as we make changes and improvements on the server. A lot of these can be done on the fly without restrating the server. Side effects can be some occasional mobs/players flashing/reloading or pathing logic temporarily being disabled (mobs walk through walls for example instead of obeying true pathing).

However what you are describing is completely different. It is more than likely congestion or some other issue somewhere on the path between you and the server. Yes, the server can cause you to LD, but unless there is a mass LD it's 99% something between you and the server causing a disruption. We are aware that there may be an issue when your packets reach Hetzner (which is strange because this doesn't affect all players). From another thread:

Blue wrote:I've made a support request but they want to see MTR output from both sides. So that must be done in realtime. Best is to appeal ingame so it can be logged from both sides.


Here is where you can get MTR: http://winmtr.net/

I suggest you download it, figure out the basics of using it to tracert to the server (server.uthgard.net) and then use /appeal in game. IF Blue is available he may be able to log the other direction.

Rukc
Warder
 
Posts: 16
Joined: Mar 22, 2015 22:39

Postby Rukc » Jan 21, 2017 00:55

this only happens when a queue starts everyday not just last few days its just been worse last few days

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Gil
Alerion Knight
 
Posts: 2061
Joined: Jan 06, 2010 01:00
Location: Denmark

Postby Gil » Jan 21, 2017 11:44

Rukc wrote:this only happens when a queue starts everyday not just last few days its just been worse last few days


It isn't the queue or queueing system that are the cause of your problem Rukc. It's because the server is overloaded (combined with the ms delay you get from being so far from the server). The queue is just a symptom of a full server.

Eshen
Warder
 
Posts: 34
Joined: Nov 19, 2012 04:39

Postby Eshen » Jan 21, 2017 16:13

Gil wrote:
Rukc wrote:this only happens when a queue starts everyday not just last few days its just been worse last few days


It isn't the queue or queueing system that are the cause of your problem Rukc. It's because the server is overloaded (combined with the ms delay you get from being so far from the server). The queue is just a symptom of a full server.

In the last two days I have experienced some latency issues. They seem to coincide with times OP stated. I just assumed it was because devs were doing stuff in the background, but seems it's only a US problem.
Osher

ivor
Guardian
 
Posts: 6
Joined: Jan 15, 2017 16:46

Postby ivor » Jan 21, 2017 20:02

I had zero problems with dsync/lag until you guys messed with upping the cap over 3k the other day then all this junk hit, really sucks.


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