accaount ban / lose

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giacomello
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Joined: Aug 14, 2013 17:18

Postby giacomello » Aug 14, 2013 17:27

hi I tried to find my accaount after a long time I have not played the wrong pass several times and now tells me I'm banned from this server type should I do?
An account I found the other 2 are missing but I have tried with the recovery but I do not get any email

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Fortyseven
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Postby Fortyseven » Aug 15, 2013 14:00

Accounts with too many login attempts (using wrong passwords, of course) get banned automatically. If I recall correctly, the first ban lasts for an hour and additional bans after the first one (i.e. after more invalid login attempts) last longer. I'm not 100% on the durations of the subsequent bans, but I'll keep you posted once I find out.

As for the account recovery, please check your junk folder and make sure it's the right e-mail address you're checking!

Also, I moved this post into the appropriate (english-language) support section.
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